Footballretros Reviews 

32
TrustScore 2 out of 5

1.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I don't even want to give 1 star but had to click one to be able to write a review! I ordered a Newcastle top on 31st October 2025, it's now the 22nd December 2025 and I have still not received the to... See more

Rated 1 out of 5 stars

An absolute scam. Do not waste your money on the poor quality product that arrives. I ordered a Newcastle United Shirt that arrived made of a linen like material, the stripes were blurred at the edges... See more

Rated 1 out of 5 stars

Same experience as on other review sites. Cheap knockoff short claiming to be genuine. Unable to return as given Maryland address to post to and no shipping labels despite claims of free returns... See more

Rated 5 out of 5 stars

To be honest I ordered before checking the reviews properly which is never clever - and I expected the worst! I’ve been pleasantly surprised, order came in 6 days and was trackable via Royal Mail. Qua... See more

1.8

Poor

TrustScore 2 out of 5

32 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

1.8

All reviews

(32)

2 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Poor customer service

I emailed them on Friday and gave until the following Thursday for a reply but they have not replied, I’ve sent another email but they have still not replied. It says on their website they aim to respond within 24 hours. I am trying to return my shirt as it is the wrong size but I don’t think they want to respond to me. Terrible customer service.

September 22, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Same experience as on other review sites. Cheap knockoff short claiming to be genuine. Unable to return as given Maryland address to post to and no shipping labels despite claims of free returns on the website.

The response I had when trying to return was “ I feel like you're here to cheat on the jersey
I don't want to talk to you about any problems”

Scam. Avoid like the plague.

September 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great shirt

I got worried reading the reviews on here because I had already ordered, but everything was fine and my boyfriend loved his shirt. Not a scam!

September 2, 2023
Unprompted review
Rated 5 out of 5 stars

Pleasant surprise…

To be honest I ordered before checking the reviews properly which is never clever - and I expected the worst! I’ve been pleasantly surprised, order came in 6 days and was trackable via Royal Mail. Quality of product is high. No complaints from me

August 31, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid! Came with fake adidas lables on. Poor quality fake at that. Took way longer than the website states. Avoid!!

August 12, 2023
Unprompted review
Rated 5 out of 5 stars

The detail is superb.

Received my shirt quicker than expected, quality is excellent, pity the company don't do a XXXL in shirts, for a more comfortable feel for us bigger lads, I'd buy more if they did.

August 8, 2023
Unprompted review
Rated 3 out of 5 stars

The quality of the shirts is very good

The quality of the shirts is very good. Ordered two, and to be fair, they were better quality than I actually anticipated.

They did take longer to arrive than expected - and there was some confusion with Evri - but we got there in the end.

July 20, 2023
Unprompted review
Rated 3 out of 5 stars

Longer than expected

I ordered my top on 12th July and received it on 27th July. A lot longer than the 5-7 days than they stated on the website at the time.
However, the look and quality of the product is very good so I'm happy with my purchase.
Looking at the dates of the previous reviews, all isn't lost with these orders and hopefully you will receive these soon.

July 28, 2023
Unprompted review
Rated 1 out of 5 stars

SCAM DO NOT USE

Website states delivery within 7 to 9 days, emailed 11 days after ordering to find out what was going on and was told top had been sent, company unable to prove this and tracking shows as Evri are expecting parcel so I don't think anything has been sent.
Company refuses to refund or try and track parcel and blames courier companies.
Shocking customer service.
Company based in China not the UK.

July 19, 2023
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look