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Footballticketpad Reviews 1,088

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TrustScore 4.5 out of 5

4.4

Event Ticket Seller
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for being fantastic and seamless, often highlighting the efficiency and ease of the process. Many people found the staff to be incredibly helpful, professional, and attentive to their needs, making the overall user experience smooth and enjoyable. Reviewers frequently mentioned receiving tickets on time and being pleased with the seats provided. However, some customers also noted issues with customer service, describing it as non-existent or difficult to reach, with some experiencing long waits for resolution regarding their orders. A few people reported receiving incorrect tickets or having problems with ticket delivery, leading to stress and an underwhelming experience.

What people talk about most

Service

People report positive experiences with service. Many customers praise the great communication, with some... See more

Staff

Consumers find staff to be positive, highlighting their helpfulness and professionalism. Many reviewers... See more

User experience

Reviewers mention positive feedback about user experience. Many customers describe their experience as... See more

Customer service

Customers had ambiguous experiences with customer service. While many reviewers praised the helpfulness and... See more

Order

Clients share ambiguous opinions on order. Many customers report positive experiences, receiving tickets... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Seamless and great experience. We received the tickets on time, they met our expectations and everything went smooth. We could focus on enjoying the match! A warm and special thank you to the agent Ja... See more

Rated 5 out of 5 stars

Bought tickets less than 24 hrs ahead of time. Also was transferring tickets to my kids remotely so added another layer of complexity. Seller and ticket pad went out of their way to make sure we recei... See more

Rated 5 out of 5 stars

Arrived from abroad hoping to catch a match for the first time with my son. Found some tickets via this site. Host immediately reached out via mobile and corresponded exclusively that way. Made things... See more

Rated 5 out of 5 stars

We wanted to catch a Chelsea football match on busy opening weekend and searched around on line the night before for tickets. I came across Footballticketpad.com and secured good seats at a good pric... See more

Company details

  1. Event Ticket Seller

Written by the company

Welcome to FootballTicketPad.com, the leading marketplace where football fans across the World can exchange football tickets for their favourite football team/match. Due to the growing secondary market for football tickets across the World, FootballTicketPad was founded and designed to give our customers a guaranteed and secure transaction with no exceptions. We have built up a solid supplier base through many years experience in this market with the intention to give our customers access to a diverse portfolio of European Football match tickets and match day hospitality, many of which are sold out to the public. Browse our extensive stock across the top four European leagues and buy your favourite football tickets today!

Football TicketPad

Written by the company

The Home of Football Tickets!
We have a longstanding commitment to our customers: To provide a safe, secure and reliable service at great value!

Authentic Tickets, Delivered On Time!

Thousands Of Great Matches To Choose From!

Thousands Of Great Matches To Choose From!
We promise: 100% Order Guarantee; Secure & Safe Transaction; Authenticated & Valid Tickets, Delivered On Time & Experienced Customer Support

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

1K reviews

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1-star

Replied to 9% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Amazing customer service

Amazing customer service
On the day of the game there were technical issues with the original tickets that I bought
But it was all sorted very quickly
And we were upgraded with the seats
Actually the best seats at the stadium
Many thanks
Very pleased with you guys

March 21, 2026
Unprompted review
Rated 1 out of 5 stars

Scam Site

Complete and Utter Scam.

They are not refunding my tickets after cancelling them. Do not buy from this site EVER. The sales team just waste your time and scam you. The site needs to be taken down.

March 15, 2026
Unprompted review
Rated 5 out of 5 stars

Great seats

Buying tickets for a Brentford FC game was quick and hassle-free, and we ended up with great seats that gave us an excellent view of the pitch. The whole experience, from booking to match day, was smooth and well-organized, and the atmosphere in the stadium made it even better—definitely worth it.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Recommend

It was absolutely easy in terms of communication and instructions. Everything worked. So we had a nice trip.

March 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with great…

Excellent experience with great communication. Dealt with Jay who delivered tickets a couple of days in advance and also provided great advice for attending the match right up to our arrival at the stadium.

March 14, 2026
Unprompted review
Rated 2 out of 5 stars

Chelsea vs Newcastle

Chelsea vs Newcastle. Tickets decently priced, other than the tax and service charge. I purchased 3x tickets together back in December and on the post it had said ‘seated together’ however I received my tickets the day before the match and we were not in fact sat together. 2 tickets were in East Upper (separately) and one in Matthew Harding. After going back and forth with the company and them making me feel like I was incorrect in this situation, we ended up accepting the tickets as they were. The seats themselves were amazing, just extremely unfortunate we didn’t get to sit together as a family, especially as we flew to come to this game and can’t just go anytime.

March 14, 2026
Unprompted review

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