If I could give zero stars I would. Do NOT buy from this ‘company.’ They are a scam and dishonest. Terrible customer service lacking communication and responsiveness. Have paid for an item twice and t... See more
Feetheaven
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See what reviewers are saying
Just so everyone knows - this is foot haven - they have rebranded and changed the name of their trust pilot so people don’t find them easy. Beware - they have also rebranded themselves to SOLEHAVE... See more
Shipping took longer than I expected, so I’d definitely recommend choosing express if you’re in a rush. That said.. I bought 3 items and every single one was real, authentic, and exactly what I ordere... See more
Scam website. Placed an order and following confirmation, no further contact for weeks despite their shipping policy saying 3-5 days. Multiple online reports of their scam and verifications of selling... See more
Fraudulent Company - Confirmed
DO NOT BUY - READ THIS REVIEW
Ordered 3 months ago, obviously as you can see by the real reviews the company is fraudulent. Shoes never arrived, was provided with a fake postage tracking number, no communication, no real store, no phone number to contact.
Luckily the people behind it are stupid enough to accept peoples card details, so shortly after reporting this to my bank they credited me and are back-charging wherever the money is going to (clearly proving the company is fraudulent, banks never do this).
Birkenstocks themselves have also confirmed they sell counterfeit products, if you even receive anything at all.
November 20, 2024
Unprompted review
Very demure
“Finally found the perfect store for mty feet’s need. Absolutely best for my daily routine at the gym”
January 29, 2025
Unprompted review
Reply from Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
A dishonest and inefficient company
A dishonest and inefficient company. Do not purchase. Took two months for package to arrive.
January 30, 2025
Unprompted review
Illegal operators
These guys are crooks.
Stole my money and won’t respond to my emails. Lodged a formal complaint with NSW Police and in the process of legal advice. You can’t take peoples money and not deliver the product.
January 29, 2025
Unprompted review
Truly the worst company ever
Truly the worst company I have ever dealt with. I ordered my shoes on December 14th and received an email saying there would be a delay because of Christmas and the holidays. Over one month later after continual emails with no replies or delivery updates I finally received my shoes! But it turns out they actually sent me the complete wrong shoes, so I went onto their website and tried returning them but they refuse to respond to any emails concerning the return. Please do not buy from this company.
January 28, 2025
Unprompted review
Arrived early
Arrived early! Thank you foothaven for the fast transaction! Highly recommend for everyone.
January 28, 2025
Unprompted review
Reply from Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
"My orders arrived yesterday
"My orders arrived yesterday, never thought it was real almost losing hope but it really arrived. Thank you foothaven! really fit for my big feet"
January 28, 2025
Unprompted review
Reply from Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
5 Stars!
As a mum of three, I don’t have time to waste, and these shoes were worth every cent. They fit perfectly, and I know they’ll last for ages. Thanks, FootHaven!
February 14, 2024
Unprompted review
Reply from Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
great i'm very happy
January 26, 2025
Unprompted review
Reply from Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
Tracking didn't update for days and I…
Tracking didn't update for days and I thought I got scammed,. But I was wrong. shoes came, and they're absolutely perfect.
January 27, 2025
Unprompted review
Reply from Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
Wider feet, Thank you
finally found the shoes that work for my wide feet without looking bulky! I'm so happy. They're so comfortable, and I've been wearing them every day since they arrive. Recommending everyone I know.
January 27, 2025
Unprompted review
Reply from Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
SO EXCITED!
Shoes are INCREDIBLE! Fit like a glove and could be worn all day. So grateful they arrived so quickly. My new everyday shoes!
January 26, 2025
Unprompted review
Reply from Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
Thank you foothaven for fast and easy…
Thank you foothaven for fast and easy transaction. Recommend for everyone.
January 26, 2025
Unprompted review
Nothing the transaction went well
January 26, 2025
Unprompted review
Reply from Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
Highly recommend this friendly shoe shop
January 25, 2025
Unprompted review
Reply from Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
The shoes i ordered are 💯 legit
The shoes i ordered are 💯 legit, very fast delivery, highly recommend
January 25, 2025
Unprompted review
Reply from Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
Style and Comfort
I really like how it fits and how my feet feel comfortable in it! Rocks my outfit, I super love it
January 21, 2025
Unprompted review
Reply from Feetheaven
Thank you for taking the time to leave us a 5-star review! We truly appreciate your support and are delighted to hear that you had a great experience with us.
We look forward to serving you again in the future and hope to have the opportunity to assist you with another purchase soon. If you ever need anything, please don’t hesitate to reach out.
Your support means a lot to us!
Anna
FootHaven
I almost didn’t believe these would be…
I almost didn’t believe these would be authentic because the price was so good. But I’m blown away—these are real Birkenstocks, and the quality is spot on. Will shop here again
October 4, 2024
Unprompted review
Reply from Feetheaven
Thank you so much for your kind words! We’re thrilled to hear that you’re happy with the authenticity and quality of your Birkenstocks. It’s wonderful to know that the product exceeded your expectations!
We did notice that you left a one-star rating, despite your positive experience. We’d love to understand more about your rating so that we can continue to improve and ensure the best possible experience for our customers.
Thank you again for your feedback, and we look forward to hearing from you.
Anna
FootHaven
After back and forth chats
After back and forth chats, was gonna cancel the order, I searched so many other websites. And I couldn't find the sizing anywhere!! So even though FootHaven still sourced it for medlivery was fast too!! I recommend
September 10, 2024
Unprompted review
Reply from Feetheaven
Thank you for sharing your experience with us! We're so glad to hear that we were able to source the sizing you needed and that the delivery was fast. We truly appreciate your recommendation!
However, we noticed that you left a one-star rating, despite your positive feedback about the product and service. We’d love to understand more about your rating and if there’s anything we can improve to provide an even better experience.
Your feedback is very important to us, and we look forward to hearing from you.
Anna
FootHaven
Buyers Beware!
Buyers Beware!
I placed an order on the 5th of December for Birkenstocks which are yet to arrive. The seller will not reply to any and all emails requesting a refund/ cancellation and when disputed through AfterPay they have replied saying the package is on the way, yet no shipping number has been provided. Nor has a reply been made directly to me, except for a generic emails requesting I cancel my Afterpay dispute. The absolute worst communication I have even experienced!! Likely a scam company!
January 22, 2025
Unprompted review
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