I took out insurance for my MGF. The process took some time but I was given an acceptable quote and completed the payment by phone. The documents were quickly sent to my email. There was a minor error... See more
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Replied to 76% of negative reviews
Typically replies within 1 week
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Great service from Anna who sorted out my last minute renewal and added another vehicle onto our multi car policy. She took all the hassle out of it. Have been a customer for many years.
Great service from Anna
Joe at Footman James was absolutely brilliant
Joe at Footman James was absolutely brilliant. He understood my requirements and came back with exactly what I wanted at a good price point and carefully explained the additional products some of which I decided to add on to my policy. Joe patiently and clearly answered all my questions and advised what I needed to do with my existing policies with other insurers, actions which I have now completed. Joe was an absolute pleasure to talk to, friendly, professional, empathetic, understanding, clear, concise and extremely good to deal with. Thank you Joe you made the process easy and hassle free. Footman James currently have a unique offering with Flex and it meets my needs perfectly. Thank you.
Molly was very helpful and patient with…
Molly was very helpful and patient with dealing with a terrible phone line
Easy simple clear quote in person…
Easy simple clear quote in person saturday morning by phone , reasonable cost.
Excellent all around service . Tgank you Footman James insurance team .
An easy ,straightforward ,no nonsense…
An easy ,straightforward ,no nonsense procedure
Anna was excellent ,explained the quote details clearly and processed the payment details perfectly
Anna is an excellent ambassador for Footman James and I am extremely pleased with the whole transaction
Well done and thank you again !
Amazing customer service
I called Footman James once last week for a quote and again today to purchase insurance. I spoke with Molly Weaver both times. She’s was so helpful, friendly and informative. I felt immediately at ease with Molly and she explained every thing clearly. These calls can sometimes be long winded and a bit of an information overload but not with Molly it was actually a really positive experience. Thank you Molly!
Everything was very straightforward and…
Everything was very straightforward and Anna was very polite &mhelpful
We have used this company for classic…
We have used this company for classic scooters for over 20 years. Staff are helpful when you need to speak to them .
prices are competitive.
Molly was friendly and professional
Molly was friendly, professional and clear. She explained everything thoroughly and was an absolute pleasure to deal with. Highly recommended.
Excellent quote
Excellent quote! Great service from Molly who was able to find just what I needed with regard to my motorcycle cover. Great communication. Muchly appreciated. Thank you.
Comprehensive chat with your Agent
Comprehensive chat with your Agent
Clear and professional.
Completely as ease at how efficient everything was handled regarding my Vehicle Insurance
Straightforward and easy to arrange…
Straightforward and easy to arrange insurance, knowledgeable and helpful advisors, competitive pricing … I would definitely recommend Footman James
Excellent service
Completed a quote on-line, phone a few days later and completed insurance details and purchased policy without any drama. The adviser I dealt with was excellent, friendly and professional. Thanks
GOOD, FRIENDLY SERVICE
I was able to speak with someone quickly who seemed motivated and keen to be helpful and communicated well. Price quoted was competitive.
Molly was very informative
Molly was very informative, brief where possible and accommodating. Refreshing in this day and age.
great service and great product…
great service and great product knowledge
Very helpful
Very helpful, efficient, friendly customer service lady who sorted everything perfectly. She also gave good advice on my best options for insuring an additional classic vehicle.
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