Footman James Reviews 143

Been with ghem for years. Chelsea sorted out my insurance very well. What an angel she deserves a pay rise and a promotion! Thank you so much. Alex S

Very quick to arrange cover by phone for my classic car. Premium very reasonable.

So much easier to deal with than other "highstreet" insurers, they just understand how to deal with more complicated requirements, especially multiple vehicles. Speak to a real person, not a "computer says no"!

A car accident is one of the most stressful experiences you can go through, and a poor insurance experience can make it even worse.

I have nothing but praise for Footman James. The process was extremely straightforward from start to finish. They provided clear timelines, outlined exactly what documents were needed, and kept me updated throughout.

There were no aggressive negotiations—just professionalism at every stage—and the claim was settled quickly.

Our claims handler, Hayley Cooke, was excellent: responsive, courteous, and efficient. Exactly what you want in a situation like this.

Very good communication and service Thankyou

Great people and I’m happy I was able to buy a cost effective multi car policy having insured my classic Moggie for years with Footman.

Insurance was good but their greedy partner Premium Credit kept on changing the pay dates-shame! - now got a better price from Lancaster anyway.

This is my first time insuring a classic car and so I wasn't sure what to expect. Footman James made the process both easy and painless and above all I was very happy with the cost of the premium.

Very informative and helpfull pleasure to deal with Footman James many thanks

Honest and easy to deal with Thank you Molly

I’ve used footman James for many years. Always had a great service and good price for my classic vehicle insurance requirements. Got two insured at the moment. I’d highly recommend this company for your classic insurance. The staff are always helpful and talk you through your options.

Usual boring long verbatim read outs as all insurances do… but aside from that, very good, reasonable price and good cs from Molly

Kyle explained everything regarding the classic insurance: put my mind at rest, if this is the customer care you give ,I’ll be recommending you and the company to everyone; thankyou ,Kevin mills

Friendly helpful staff - clear information and insurance policies that reflect my needs. A happy customer.

Good old fashioned customer service. Got through to someone really quickly, she understood my situation and suggest an outcome that worked for me. I have been with Footman James now for +5 years and every year things have consistently been good with delivering a specialist product for my classic car.

Quick, the lady was patient enough to wait for my answers.
very straightforward really

Good explaining

As a customer since 1980 ish, ( Clarkson Puckle ) and one claim for a windscreen in that time, with a renewal of £500+ , I thought it time to search the market. A company with almost as long in the market, quoted over £100 less, and all agreed value. A courtesy call to tell FJ received a ' thanks for letting us know ' response.. No offer to review their quote. So much for customer care. I guess in these times, we all have to shop around each time at renewal. Don't expect a broker, which they all are, to protect your interests.