We recently ordered another car from Forces Cars Direct, having also used them seven years ago. Once again, we dealt with Lewis, who was just as helpful and professional as we remembered. There was... See more
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Review summary
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What people talk about most
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I approached FCD with some trepidation asI have never, and didn’t envisage ever buying a car online and was pleasantly surprised at how friendly and efficient this whole process was. The sales advisor... See more
Company replied
What a service!!This is the second time I have used FCD and nothing has changed, still as efficient and friendly as the first time. My car was ready as arranged from Lexus Hedge End and was beautif... See more
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Forces Cars Direct provides great service to those that Serve, both past and present. I have always found them to be efficient and friendly. Their pricing is always really competitive and, more ofte... See more
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Company details
Written by the company
We are committed to giving the best new car discounts and service to the military community. So whether you currently serve, or are retired from, the British Army, RAF, Navy, Marines, are a Reservist/TA, a Diplomat, MoD civilian, or Defence Discount Service (DDS) card holder, we have exclusive discounts and offers for you. A full range of car brands available, including BMW, Audi, Volkswagen, Kia, Ford, Toyota and many more. All available to browse on our website. UK mainland delivery available too!
Forces Cars Direct
Written by the company
- We're committed to our customers
- We have a longstanding commitment to treat all customers the way they want to be treated - with respect, support and kindness.
Contact info
Building 2, Alumina Court, Tritton Road, LN6 7QY, Lincoln, United Kingdom
- 01522 814010
- info@forcescarsdirect.com
- forcescarsdirect.com
New Car Military Discounts
4.9
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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First class engagement during the quote and ordering process
The engagement with Julian at Forces Cars Direct was excellent and prompt with everything explained clearly. The only glitch I had was an incorrect price for the model variant I had requested which meant a modest price increase when I came to actually place the order. That aside, I was very happy with the ordering process and communication. The big plus of course is the significant discount over dealer RRP which makes the purchase all the more rewarding!
November 26, 2024
Reply from Forces Cars Direct
Thank you for sharing your experience; this is great to hear!
Fast quick service & kept up to speed…
Fast quick service & kept up to speed with every aspect of transactions
November 20, 2024
Reply from Forces Cars Direct
Thank you for your review Brian, this is really great to hear and we're so pleased to help you with your new car. Thank you for choosing Forces Cars Direct!
Great Experience and A Great Saving
Clear and concise guidance throughout the process making everything very straight forward and an enjoyable experience. One of the very few occasions when it all sounds 'too good to be true' - but turns out to actually be TRUE - super saving (still smiling).
November 22, 2024
Reply from Forces Cars Direct
Thank you so much for your review Eddie. It's great to hear that you enjoyed your experience with our team and that we've made you smile! From all of our team, thank you for choosing Forces Cars Direct!
very professional
Dave was very professional in all communications and pleasure to deal with, highly reccomended.
November 22, 2024
Reply from Forces Cars Direct
Thank you Neil, this is great to hear! We're so pleased that Dave has supported you and thank you for your recommendations too!
Genuinely good experience when ordering…
Genuinely good experience when ordering my new vehicle. Everything explained well by sales and back office staff.
November 18, 2024
Reply from Forces Cars Direct
Thank you so much David; it's our pleasure to help you with your new car and thank you for choosing Forces Cars Direct!
Provided a great service
Provided a great service, helped me find suitable finance and gave me a great discount. Stephen was very professional and friendly.
November 19, 2024
Reply from Forces Cars Direct
Thank you for your lovely review, we will pass this on to Stephen. We are happy to hear you found a suitable car and thanks for using Forces Cars Direct.
Such an easy process
Such an easy process - informative along every step of a journey to order a car. We went to several car show rooms and they admitted they just couldn’t be beaten on price. Excellent customer service and not just by bots but friendly staff at the end of of a phone or email. We couldn’t recommend this organisation more.
November 13, 2024
Reply from Forces Cars Direct
Thank you so much Alina, this is great to hear! Offering the best prices and discounts is important to us, and offering excellent customer service and support for your new car purchase is even more important. Thank you so much for your recommendation and thank you for choosing Forces Cars Direct!
Amazing Company!!!!
Amazing Company!!!!
From the very start of looking for a new car, the team at Forces Car Direct were friendly, helpful and completely professional. They were quick to answer questions and provided clear and concise information that completely answered my questions. Lewis and Claire made the whole process smooth and kept me i the loop the whole time. To all the team many thanks
November 8, 2024
Unprompted review
Reply from Forces Cars Direct
Thank you Alex for such a great review. We have let Lewis and Claire know of their fantastic work of making your experience amazing. Really is nice to hear, thank you for choosing Forces Cars Direct!
Reply from Forces Cars Direct
Thank you for taking the time to leave a lovely review for us. Thank you for choosing Forces Cars Direct!
This will be my third car I’ve ordered…
This will be my third car I’ve ordered via forces car direct, that tells the story
October 23, 2024
Reply from Forces Cars Direct
Thank you for coming back again David, we really appreciate your custom and it's our absolute pleasure to help you!
Second time I have used Forcescarsdirect always had excellent service and savings are unbelievable.
Second time zi have used
October 21, 2024
Reply from Forces Cars Direct
We're so pleased to welcome you back Mr Cooper!
Great people to work with
Great people to work with. Active problem solving (which I had created). Also polite and efficient in their communication.
Definitely come back here when I next change my car.
October 18, 2024
Reply from Forces Cars Direct
Thank you Colin for such a lovely review. It's great to hear you did find a car and would use us again.
Thank you for choosing Forces Cars Direct!
Car purchase
Am very pleased with progress.
Car chosen and small deposit paid
My sales advisor has been helpful and seems knowledgable.
October 14, 2024
Reply from Forces Cars Direct
Thank you for your review Mr Privett. This is great to hear and we're so pleased you have found your sales advisor to be helpful and knowledgeable for your new car order.
Thank you for choosing Forces Cars Direct!
Great discount and really easy to deal…
Great discount and really easy to deal with. Lewis was brilliant!
October 4, 2024
Reply from Forces Cars Direct
Thank you Chris. We're so pleased you found everything easy in ordering your new car with Lewis and that we saved you money too! Thank you for choosing Forces Cars Direct!
So far so good
I've always been dubious of using this company, however so far they have been great. Julian was really good and patient with me. Quick to reply and didn't rush me.
October 4, 2024
Reply from Forces Cars Direct
Thank you for your review Samantha. We're so pleased to alleviate your concerns and to help you with your new car. We're always here to answer any questions and support you.
Thank you for choosing Forces Cars Direct!
Fantastic service
My contact with this company was the best decision I have ever made, from my initial contact with Steven who did not put any salesman pressure, to the delivery of my new car, everything was efficient and professional. My allocated delivery coordinator Amy was superb keeping me informed at all stages of the order. They were very flexible on my delayed collection date due to a planned holiday and the payment transfer was smooth and only required 2 days before collection. In addition to the savings by using the company the whole process is highly recommended to anybody looking to purchase a new vehicle.
October 1, 2024
Unprompted review
Reply from Forces Cars Direct
Thank you so much for taking time to leave your review Dave, this has meant a lot for Stephen and Amy to hear and we're proud of the service they offer!
We're so pleased to hear of your experience and that we have been able to support you throughout your new car order. Thank you for your recommendation and for choosing Forces Cars Direct!
Just collected our new Lexus and are so…
Just collected our new Lexus and are so pleased - we saved £6,000 off list, thanks to FCD.
It was a super simple process, even able to apply our private registration from new (dealer dependant). Amy, our delivery co-ordinator, guided and helped us through the process....thanks, Amy!
We feel we had a better service using FCD than any of the big franchised dealerships were providing on used cars, including Jaguar and Mercedes. The discounts available through FCD allowed us to buy NEW, rather than used. Our experience was seamless and we completely recommend FCD if you want to save money. The Lexus UX suits us perfectly for what we need, especially as the LIST price was just below £40k and saved paying the additional road fund taxes.
October 1, 2024
Unprompted review
Reply from Forces Cars Direct
Thank you for taking the time to leave your review Jase, this is all so wonderful to hear, especially your feedback for Amy.
Our team work hard to ensure the best levels of support in our service, so we're really pleased we could help you and of course that we saved you money too!
Enjoy your new Lexus and thank you for choosing Forces Cars Direct!
Very friendly and knowledgeable agents
The process of ordering is really easy and simple to follow and any queries I've had were addressed immediately by Forces Cars Direct staff members.
Prices are very competitive and I have yet to find anyone who can match the savings made on the price of a new car.
September 30, 2024
Reply from Forces Cars Direct
We are glad to hear you found your experience easy and simple to purchase your next car! Thank you for choosing Forces Cars Direct.
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