Forest & Fell Reviews 

222
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the handmade products, beautiful fabrics, and attentive customer service provided by the team. Buyers note that the ordering process is very straightforward, and items consistently arrive securely packaged right on schedule. People love the wide variety of customizable options available, ensuring their new furniture purchases perfectly match their living room decor. Some reviewers were not happy with occasional delivery delays and problems receiving their requested fabric samples. A few consumers mentioned experiencing a bit of a saga when trying to finalize orders and get items delivered.

What people talk about most

Product

Clients share positive opinions on product quality, expressing delight with well-made items such as custom... See more

Quality

Customers consistently note positive experiences with quality, highlighting excellent workmanship and... See more

Delivery service

People report positive experiences with delivery_service, expressing general satisfaction with prompt... See more

Service

Reviewers consistently report immense satisfaction with the service provided by the team. Consumers highlight... See more

Order

Reviewers highlight positive satisfaction with the order process, describing it as straightforward and very... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After searching through furniture shops in our area we had all but given up on our search for an affordable, well crafted, correctly sized foot stool. That’s when we turned to an internet search an... See more

Rated 5 out of 5 stars

I received my cube footstool this morning and am highly delighted, as it is just perfect. The fabric samples arrived by return, I chose the Harris Tweed that almost matched my sofas and I received my... See more

Rated 5 out of 5 stars

I came upon this website by chance when looking for footstool ideas. I loved the choice of sizes, feet type and most of all tweed material. I requested several samples and was sent a large piece of... See more

Rated 5 out of 5 stars

My order of cushions and a small footstool arrived last week. They are really stunning and just what we were looking for to complete our living room makeover. The detail to the items is completed to a... See more


Company details

  1. Furniture Manufacturer

Information provided by various external sources

Established in 2016, we’re a family run business built from our love of the British countryside. We’ve over 25 years combined experience manufacturing high quality furniture and soft furnishings so you can be sure all our products are designed and made with decades of knowledge and passion. All our products are hand made to order by us in our Derbyshire workshop using UK sourced suppliers wherever possible. We have a particular affinity towards the unique Harris Tweed from the Outer Hebrides as it embodies the true rural artisan spirit.


Contact info

4.9

Excellent

TrustScore 5 out of 5

222 reviews

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4.9

All reviews

(222)

55 reviews in the last 12 months

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Rated 5 out of 5 stars

Good quality and service

Ordered a footstool and cushion. Very pleased with items, good quality and nice to have something made to order. Items arrived within estimated delivery window.

October 5, 2025
Rated 5 out of 5 stars

Quality product and service

This was the second time I’ve used Forest & Fell to make footstools for me using my own fabrics. I am again delighted with both the quality of the workmanship and the friendly prompt service provided. I would highly recommend this company.

October 3, 2025
Rated 5 out of 5 stars

This was exactly what I hoped for- an…

This was exactly what I hoped for- an excellent quality, comfortable waterproof bed for my old arthritic , occasionally incontinent dog- he absolutely loves it. It is very high quality and great value for money as I can’t see it needing to be replaced in the next 20 years, the materials and workmanship are that good

October 5, 2025
Rated 5 out of 5 stars

Best dog beds and great service

I have now ordered 4 dog beds from F&F - the quality and service are great; I am a new dog owner and have looked and tested a number of dog beds, my puppy shredded some poorer quality ones in days, the F&F ones are a far superior quality.

We have a waterproof one in the dog crate and our puppy was very poorly, it cleaned up really well,

I have recently bought the latest 2 beds for my cat and office and I got the sizes woefully wrong, F&F customer services brilliant communicative and efficient, anyone seeking a quality dog bed def look no further!!!

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Top quality and service

This is the second time I have ordered furniture from them and once again absolutely delighted with the service and goods purchased. This time two footstools arrived on time and look great, excellent quality as usual. I highly recommend this company for all aspects of its business.

September 27, 2025
Rated 5 out of 5 stars

Great quality and individual service…

Ryan was incredibly helpful as I just needed a new cover for the cushion of our dog bed which was a bespoke order. He advised on the replacement and it turned up swiftly and was just what we needed. Harvey's bed looks like new!

September 22, 2025
Rated 5 out of 5 stars

Delighted customer

Suffice to say that we bought a footstool and the day it was delivered,
we immediately bought another. The website was easy to negotiate; the options for the footstool were very varied, and reflected the final article. Timeliness for delivery were as stated. Brilliant service!

October 8, 2025
Rated 5 out of 5 stars

Excellent Service and quality

My order of cushions and a small footstool arrived last week. They are really stunning and just what we were looking for to complete our living room makeover. The detail to the items is completed to a fantastic quality. The fabric and colour match is just as described on the website. I would certainly use he company again and would happily recommend to friends and family. Thank you very much for a superb experience.

September 8, 2025
Rated 5 out of 5 stars

Fabulous Footstool

From first contact this company have responded with calm efficiency, cloth samples arriving on the second day and what a lovely selection .well footstool arrived yesterday and couldn’t be more pleased ,the upholstery is perfect a beautiful piece of furniture. Thank you Forest &Fell for not disappointing me.

September 2, 2025
Rated 4 out of 5 stars

Excellent

Was extremely pleased with my footstool, well made and beautifully finished , only minor issue , nowhere could you order scotch guarding prior to delivery so had too buy and use myself . Fortunately weather good so could do outside as have Asthma .
Also to have a storage footstool would be an excellent addition

July 25, 2025
Forest & Fell logo

Reply from Forest & Fell

Thank you for your review, we're so pleased you're happy with your footstool. Whilst we don't routinely offer Scotchguard or fabric protection through our website we are more than happy to offer it at special request. Excitingly we also have a new storage footstool based on our Chatsworth model coming very soon too. Thank you again for your feedback and order. Ryan

Rated 5 out of 5 stars

Excellent Quality Footstool

The samples for my square footstool arrived quickly and having chosen and ordered online , it arrived really quickly - within the 7-10 days they quote. Excellent product and I am very pleased with it.

July 10, 2025
Forest & Fell logo

Reply from Forest & Fell

Thank you for your order and we’re so pleased you love your new footstool.

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