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Rated 1 out of 5 stars

Absolutely awful experience. Find another solicitor! Unprofessional, belligerent solicitor named 'Nick Hall', who continually gaslit me and gave a myriad of reasons why he was not assisting with m... See more

Rated 5 out of 5 stars

Want to thank you Forster Dean for their hard work and support throughout the whole progress of selling and purchasing our new home. Want to thank Jackie Farrow and Demi Sproson for their attention t... See more

Rated 1 out of 5 stars

My Mum died July 2017, and left 3 Grand children their inheritance and as of November 2018 they have not received anything. My late mothers house was sold in April 2018, and again not received any mo... See more

Rated 5 out of 5 stars

Our mortgage advisor recommended Forster Dean to us as we wanted to complete in time for the stamp duty holiday ending. Jackie Farrow and her team were excellent throughout. 8 weeks from having our mo... See more

Company details

  1. Legal Services & Government

Information provided by various external sources

At Forster Dean we’re here to offer a helping hand. Our legal services are designed around people; around you and the issues you may be dealing with. We believe firmly in the power of community, and making a difference to the lives of others. Providing honest and practical solutions, our team are here to guide you through the legal process, whatever the issue; ensuring you feel supported and well-informed at all times.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

22 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

NEVER AGAIN!!!

Used them to sell and purchase our new home, what a mistake and never again poor communication no updates on my purchase and sale i had to chase them for information nearly everyday they are a well known solicitor firm in my local town widnes but every time i rang them to enquire for updates there was only one person i could speak to so messages where left and i never received a callback for weeks on end basically i was told when i called she is "in a meeting with another client or on leave" answer machine etc.

Jackie Farrow who was dealing with my conveyancing was mostly very rude,abrupt and talked to me like i was stupid and made me feel like everything was my fault on the phone.
I did witness on one occasion while visiting her office she was being very disrespectful and intimidating to her colleagues which was very unprofessional.

To sum up overpriced poor communication terrible customer service and no confidence in her professionalism NEVER AGAIN/

IT HAD TAKEN US 6 MONTHS TO MOVE HOUSE WITH THIS SOLICITOR SAY NO MORE!!!

January 26, 2020
Unprompted review
Rated 1 out of 5 stars

My Mum died July 2017

My Mum died July 2017, and left 3 Grand children their inheritance and as of November 2018 they have not received anything. My late mothers house was sold in April 2018, and again not received any money from the sale. as of November 2018 Still Grieving over the death of my mum, and according to their website they are supposed to avoid the stress and upset of dealing with the legal matters associated with probate.

November 8, 2018
Unprompted review

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