Först Global Reviews 170

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Working for a Plant Hire company we deal with a variety of machine manufacturers versions of tech support & as a fitter myself i have found Forst Assist to be amongst the most helpful, resourceful & k... See more

Rated 5 out of 5 stars

I've had a few machines from Forst now and I've just received another brand new one. The chippers are very good but the warranty back up is even better which is massively important. These machines h... See more

Company replied

Rated 5 out of 5 stars

We’ve been running Först chippers for years. We find them exceptional in their performance and their after sale service is second to none. I’d like to say thank you to the team at Först for their bril... See more

Rated 5 out of 5 stars

We first met Matthew Smith 10 plus years ago when with his help we decided to try out Forst after having a lot of issues with other machine providers. We now run approx 12 Forst Chippers and... See more

Company details

  1. Manufacturing Service

Written by the company

Först are Europe's leading manufacturer of commercial woodchippers.


Contact info

4.9

Excellent

TrustScore 5 out of 5

170 reviews

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Rated 5 out of 5 stars

Always a pleasure dealing with Forst…

Always a pleasure dealing with Forst and Matthew. Another machine successfully delivered and the team is very impressed with the trailed ST6D vs our traded in ST6P!

June 23, 2025
Unprompted review
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Reply from Först Global

Thanks for the continued business - happy chipping with the new ST6D

Rated 5 out of 5 stars

Buying experience was great

Buying experience was great, extremely quick with responses and very knowledgeable about the machines (didn’t feel like he was reading the fact sheet as many do). Chipper was here amazingly quick and straight out to work and is wicked, complete game changer. Cheers Matt Smith

June 17, 2025
Unprompted review
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Reply from Först Global

Thanks for the great feedback George. Happy chipping

Rated 5 out of 5 stars

Repair and service

Forst came to repair and service our chippers today.
1. They came the day after I called
2. Nothing was too much trouble
3. The engineer was polite and extremely helpful

As always Forst service is 5 🌟

July 3, 2025
Unprompted review
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Reply from Först Global

Thanks - it's what we do. Our aftersales team work hard to keep people chipping.

Rated 5 out of 5 stars

Outstanding service throughout

Matt Smith provides an excellent, professional and thorough service. Attentive, informed and totally reliable. The whole team at Först are a credit to their company. When reliability, quality and attention to detail matters, Först come up with the goods EVERY time. For service and machinery you can depend on, look no further.

July 4, 2025
Unprompted review
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Reply from Först Global

Thanks for the great feedback Matt. We work hard to always put the customer first. Happy chipping

Rated 5 out of 5 stars

Matthew was very efficient and a…

Matthew was very efficient and a pleasure to deal with in arranging and supplying our new chipper. We have used Redwood for a number of years now and their after sales care is second to none!

June 12, 2025
Unprompted review
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Reply from Först Global

Thanks for the continued business William. Great to see your loyalty to us a brand. The whole team focus on putting the customer first

Rated 5 out of 5 stars

Matthew and the team have been great.

Matthew and the team have been great.
I’ve been running for 27 years and have used competitors chippers.
We’ve come over to Först as things seem very promising.
So far so good…… watch this space!

July 3, 2025
Unprompted review
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Reply from Först Global

Thanks for the business Mark and great to have you on board. Happy chipping

Rated 5 out of 5 stars

Beechwood Tree Care love Forst Global

Beechwood Tree Care have run Forst Global chippers since they first started making them and will continue to do so.
Great product, backed up by great people and a comprehensive warranty.
We throughly recommend Forst chippers.

April 23, 2025
Unprompted review
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Reply from Först Global

Thanks for your continued business Neil, as a valued customer it's great to hear that we're still doing everything right for you.

Rated 5 out of 5 stars

Great service from start to finish

This is our 5th Chipper, all off which have been fantastic machines from St6p, St8p and a Tracked TR8 (most recent).
My main reason for continuing to purchase Forst, is because, should there be any mechanicle issue (which is rare) the Forst team will have rhe problem resolved within 24hrs.

I was in great need of a new tracked chipper recently ,Matt ensured he cheched his stock and had a brand new machine with me within 3 weeks. They bought my old machine, and deliverd the new one to where we were working, to prevent any down time
I really so no reason why you should chose any other brand.

April 4, 2025
Unprompted review
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Reply from Först Global

Thanks for your continued business Matt. Our FörstAssist team works hard to make sure people can keep on chipping

Rated 5 out of 5 stars

Hassle-free and Efficient

Matthew Smith - Sales
He has handled the purchase of five machines for us —each one hassle-free and incredibly efficient. A pleasure to deal with from start to finish.

April 17, 2025
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Reply from Först Global

Thanks for the business and the great feedback Jack. Happy chipping

Rated 5 out of 5 stars

J S Trees Ltd Forst Tr8

Having had a TR6 which at the time was great but the TR8 is a world apart from it not just in capability but reliability it’s fantastic quick delivery and great machine really pleased with it

November 1, 2024
Unprompted review
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Reply from Först Global

Thanks for the feedback. Enjoy your new TR8D

Rated 5 out of 5 stars

Excellent service from the sales team

Excellent service from the sales team, especially Matthew Smith. We recently purchased 6 machines which came in a very timely. Also, we received incredible support prior to taking delivery of the machine, Forst lent us machines until our new ones arrived.
The workshop have also been great and offered unparalleled support to our fitters for our older machines.
Would highly recommend.

January 17, 2025
Unprompted review
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Reply from Först Global

Hi David. Thanks for your feedback. We're proud to offer great service at all points of the journey in buying a new machine and indeed afterwards.

Rated 5 out of 5 stars

Quality chippers and customer service.

Great customer service backed up by quality chippers, technical support and next day delivery of spare parts. Highly recommended.

January 31, 2025
Unprompted review
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Reply from Först Global

Hi Will. Thanks for your feedback. Enjoy your custom chipper

Rated 5 out of 5 stars

Great woodchippers from demo to delivery

We have had 4 woodchippers from Forst over the years and all have been fantastic machines! Our latest, a ST6 Edition 40, was the usual excellent experience from demo through to delivery.

November 1, 2024
Unprompted review
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Reply from Först Global

Hi Matthew. Thanks for your feedback and for continuing to be a great Först customer.

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