Morgan & Morgan Reviews 

Truly a horrible experience with this law firm.

Don’t fall for their marketing.

My lawyer basically talked to me when they needed my signature about a year + after taking my case. After I didn’t show urgency (thanks to the bad service) in signing to accept the settlement amount.

This bad communication, not only left me feeling like i made a mistake in choosing this firm, but I also wasn’t properly analyzed by my lawyer, which led me to only getting proper care for some of my injuries (not all).

I had to deal with the others on my own over months. It sucked!

Before you sign off on anything that, or agree over the phone to basically stop communicating with the party at fault, make sure that if you lose income because of and after the accident, that you collect your lost income from the party at fault or their agent before you officially hire this law firm or will not have more communication with the said party.

If you don’t, you risk having to wait a year plus just to get back what you would’ve recovered directly from the party at fault, right after a conversation or two, and maybe week to a few weeks of waiting.

This firm literally doesn’t give a damn about your lost income. Or at least that’s the impression I got after my experience

It can feel like the firm is taking 40% of your lost income if you happen to only see that money after the settlement. Read below and you’ll understand why.

I know it’s probably in the print, but just so you know, the compensation/settlement structure works like this: 1) A settlement amount is agreed 2) The firm calculates 40% (as their FEE) off the gross settlement amount! 3) Morgan and Morgan collects the funds 4) then proceeds to negotiate all the bills down 5) The new and reduced bills’ amount is to be paid from the 60% of the gross settlement that’s left after their fee.

Conveniently screwing you over. Since you probably are expecting a 60/40 split off only after the net settlement amount that’d be left after the bills and any other accident related expenses are paid.

6) In the end, you’re only paid whatever is left, if any from the settlement. (They don’t really explain this to you when they first take you in. And if you signed good luck getting a hold of a lawyer lol)

Their fee surpassed what I received by a lot

The experience felt predatory or negligent. And it was horrible. I’d try another firm before this one. One that has your lawyers actually care about your case before proceeding so everyone is properly aware of the best options moving forward and can thus get the best outcome

One last thing, all parties got the funds but after 4+ weeks I still haven’t! I now have to wait 7+ business days (since it’s high season and in their own words, “may take longer”) just for them to ship it in the mail! That is basically weeks just to mail a piece of paper!

Trash, and waste of time

Your intake process is joke and a waste of time. After talking to 20-30 law firms just like Morgan & Morgan, I have no patience for lazy bullshit. You may be incompetent but I am not.

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To late, Another missed opportunity because lawyers are deceitful money hungry clowns. I do not need your help now. You have access to Pacer. Do the math yourself.

I was out of state, stopped at a red light & hit from behind by a truck driven by a man who was so distracted that he never hit the breaks. Totaled my vehicle, gave me a torn rotator cuff, 4 fractured ribs & horrible bruises. Unfamiliar with attorneys in that area, I picked Morgan & Morgan because of TV ads & billboards. HUGE MISTAKE!! They gladly took my case, assigned me a attorney with a case manager but was told (mind you after I accepted them as my representatives) that if for any reason I fired them, I would be billed for anything done to that point. I was in too much pain to question but then things changed. Attorney # 1 said not to call her or text & to only go through the case manager because "If she had to answer every message, she wouldn't have time to work on my case" I did have to call & text 3 times because I couldn't reach the case manager & badly needed guidance as we were stuck out of state without a vehicle & I needed care for my injuries. Attorney #1 did answer but was a bit snarky telling me the care manager was out sick. After the next few attempts to reach the case manager, she did respond & at least told me what clinic to go to & what doctor to see. Further attempts to contact the case worker went unanswered & Attorney #1 said she was now on vacation but she lied & the case manager actually had quit which I was informed of via email. Suddenly I was assigned a new case worker by Attorney # 1 but after a few weeks, I was told that she would not be representing me & I now had a new Attorney but he was on National Guard duty. After a few weeks we finally made it back home to our own state but still no word from Attorney#2. I questioned case worker #2 then after a few months of not hearing from Attorney #2, I was told he had also quit. I finally heard about a proposed settlement but case worker #2 said it was an insult & if I wanted, I could let it go to Litigation but if I agreed, Morgan & Morgan would take 40%. I now was assigned a Paralegal & Attorney #3. Long story shorter & almost 3 years, a deposition from both parties, the case settled but the original amount was much less because Attorney # 3 said he was unaware of a clause in my insurance which changed everything. Please tell me how an attorney who deals primarily with insurance companies could say he was unaware of this. While explaining this to me, he slipped & said he'd only come across this a few times. I believe he knew but he overlooked it. So, I got much less, Morgan & Morgan took their 40% pulse a few thousand more for incidentals like long distance phone calls (no out of county calls required) & they still held back $500.00 in case a few odd bills came through. The topper was seeing John Morgan on news channels being interviewed for being a political Mega Billion dollar donor! What I've learned from this is never panic & call the first Law Firm you see on TV or billboards because there are several smaller firms that would work harder for you. Their slogan instead of Morgan & Morgan for the people should really be MORGAN AND MORGAN, FOR THE MORGANS! I learned a hard lesson. DON'T HIRE MORGAN & MORGAN!!
For the record. Attorney #1 was Tiffany Trout, Attorney # 2 quit before I ever dealt with him & Attorney #3 did at least work to finalize my less than adequate settlement so I'll spare him by not giving his name. I also believe that they will take your case if it sounds "JUICY" like if you'll have to have surgery. That means jury trial & more money in their pockets. I should have had surgery but couldn't so they took the 40% plus expenses & went on to bigger fish. Beware!!

For the record, each reviewer gets a generic, heart felt response from their " Experience Care Team" saying that they are sorry you feel that way. On mine, they noted my successful settlement which is now closed. AGAIN, if you're looking for a law firm, do your homework & read the reviews so you're able to make an informed decision. Not everyone is happy with outcomes & I was not expecting millions but I was expecting a little compassion & feeling like my case mattered. I didn't get either one. MORGAN & MORGAN, FOR THE MORGAN'S still stands. Do your homework! Below date is incorrect. The year of my accident was 2022 & was settled in 2025/2026.

I’m extremely disappointed with my experience with this law office.

After speaking with an initial screener, I was told that I “definitely had a case” and was asked to provide detailed personal information, including my SSN, license, and other personal details. Based on that conversation, I expected a thorough and professional follow-up.

Instead, I received a brief voicemail from attorney Joanna Hair stating that after “reviewing my information,” they would not be able to assist me, without any explanation. I returned the call immediately and made multiple additional attempts to reach her, but did not receive a response.

At a minimum, I expected a direct conversation or a basic explanation, especially after being encouraged to share sensitive information. The lack of communication was frustrating and disappointing.

I would encourage others to be mindful when sharing personal information before receiving clear confirmation and direct engagement from an attorney. Very disappointing

Is it possible to give this company a negative star review? I’ve dealt with lawyers many times never I have experienced a law firm that doesn’t work with the client, that only got me less than 15% of the total settlement and is so passive aggressive, unprofessional and ultimately the worst decision I’ve made for law representation. I could never recommend this company in any aspect nor give them a single positive review for anything they did, they took care of themselves and the people they pushed me to work with and whatever was left was for me as a client. Super weak legally didn’t even know how negotiate a settlement or medical bills in favor of a client. Stated the worst experience I had with a law company, hire anyone else don’t fall for their website reviews follow real ones like Reddit and trust pilot

Seven months after agreeing to pursue my case, the Louisville office kicked me to the curb. No one answered their phones, making it impossible to talk to the attorney. They are cherry pickers. Sign a thousand clients, pursue only the ten they can win. Everyone else is out of luck. Horrible experience.

I had a terrible impression of Morgan & Morgan after trying to initiate a Medical Malpractice complaint. They were completely irresponsive and amateurist when they finally responded. The person who called was arrogant. I can't imagine how they ever got to be the largest injury lawfirm in the country.

My case manager Nicole Evans and Attorney Matthew Chamberlain at Morgan & Morgan are excellent at what they do. My case manager Nicole went above and beyond to make sure that all of my needs were met. I appreciate my Lawyer and the whole team at Morgan and Morgan. They truly are for the people

My name is Ray Joseph. I am in South Florida. My case manager is Julissa Carbajal. My case is about a car that crossed multiple lanes then hit me back in November 2025.

Although my case is still in the “Build” stage, I am submitting a review of the progress so far, because frankly, it was very depressing and discouraging for me to read so many negative reviews.

Many people mentioned a lack of communication, but in my case, although I have initiated it the majority of the time, I have to be honest and say that the responses I got each time I reached out were practically immediate.

This is my first time being in a vehicle accident and having to reach out to an attorney for assistance, so I have no idea how long the process should take. I have completed my Physical Therapy, MRI, TeleHealth appointments, etc., that were scheduled for me by M&M, and I have been informed that my case is being put together to be presented for the best possible settlement.

I have given them 5 stars because, so far, I have no reason to complain about anything about my case. I am looking forward to receiving my settlement because it would be a great help with taking care of financial obligations, and I am confident that I will submit another 5 stars after my case has been completed and my settlement will be satisfactory to me. 🤞🏼

Your response is as boilerplate as your intake process. I provided a detailed brief on a municipal retaliation case involving SC Code § 8-17-120, yet your representative ignored the legal merits entirely to ask only about my hourly wage. An 'internal review' doesn't help the 'little guy' you claim to represent if your firm only opens the door for high-earners. Justice shouldn't have a salary floor.

They agreed to take my case after a few months, many medical bills and want we believe was internal bleeding and conformed whiplash they dropped our case stating it was because it didn’t brake my back or neck and no surgery was needed, as the responsible company covered up there gross negligence making it appear that it was a fluke accident A part of me thinks the attorney on my case took a payoff from the company.

My experience with him was horrible. They promised they’d called they didn’t. I left a message left a message after message finally got through after I signed a contract with them and they said they really couldn’t do anything so why did we go through that? It’s been three weeks.

Tell me i was assaulted in the hospital and you don't care to help because you're afraid of a hospital that allows me to be hit in face by someone on video that doesn't call the police or doesn't anyone care Broward county Florida

Morgan & Morgan Got Me Approved for My Disability After Being Denied for Year's!! I highly recommend Morgan & morgan fir the people.com

they don't even remember me - if you call m&m - outside of kentucky - tennessee or florida - you will be referred to a local law firm in your are - m&m can only operate in those 3 states - if i had to go with a local law firm - i would like to pick it myself !!! read the reviews for m&m - there is not one satisfied customer !!! with them or their local subs !!! you've been warned !!!

I was upset with Morgan & Morgan at first until I understood why and how not their fault it's the long Arizona and I wrote a bad review they did their job to the best of their ability and I finally understand that I'm not the sharpest tool in the shed but I do get it and if I had to use them again I would use them again

What a joke! They aren't even worth the 1 star I gave them . The paralegal I had was lazy and I literally had to offer my help to get things moving faster . It took 8 months for a little auto accident. I almost felt like she was on the side of the person that hit us . Don't call them , they don't live up to there commercials. The lawyer , which I emailed once , didn't even respond to my email. The whole thing was a horrible experience.

Morgan and Morgan really needs to look at what is going on. I was referred by someone who gave them good reviews but I am not having that same experience. The case managers are rude and seem as if the case is not for a lot of money they could care less. My vehicle was hit in a hospital parking lot and there is always some excuse as to why they cannot find out enough information to handle my case. There is always some excuse to try and hold on to clients. I am very frustrated with the way they handle business the lawyers are extremely rude and hard to work with.

They took a case of mine and my father's in the past. But then said the time restraints had expired. Recently, I tried to get their assistance and was told they cannot help with medical negligence cases. They claimed they will send me a referral for another attorney. This has never happened. Nobody has contacted me at all. I am quite disappointed in their services and would not recommend them.

Called twice about my fraudulent moving review and my case was turned down both times with no sufficient explanation as to the reason despite my requests. The law firm then referred my to the Florida Bar website (which did not provide any help).