Fortuneflavours Reviews 968

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 351 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, highlighting their effectiveness and pleasant characteristics. Many also commend the efficient delivery service and the overall positive customer service experience. Conversely, a small portion of people felt dissatisfied with issues related to their orders, such as missing items, delayed deliveries, or receiving products that did not match descriptions. Some customers also mentioned problems with communication and slow responses from the company regarding these order-related concerns.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality, potency, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised quick delivery, good product... See more

Service

People report positive experiences with service. Customers consistently praise the rapid and discreet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Range of Products. For anyone looking for some quality CBD products, then i definitely recommend this company - I'm experienced enough to know good CBD products when i see them. A gre... See more

Rated 4 out of 5 stars

#### UPDATE ### Fortune Flavours have since been in touch, I now have received all products, plus some extra, for inconvenience, so very happy. I do love the product and hopefully they... See more

Rated 5 out of 5 stars

Fantastic Service Overall. (Sorry I'm a bit late leaving this review). It's a 5 star review from me for FortuneFlavours. Great range of cbd products , prices are fair. I definitely recommen... See more

Rated 5 out of 5 stars

*Edit* After a brief explanation of why I had been waiting for so long for a reply, Antonio went above and beyond to rectify the issue and even offered me 50% off my next order and as well as se... See more


Company details

  1. Health Food Store

Written by the company

Specialising in the highest quality CBD products in the UK, we offer the fastest tracked delivery of any company on the market and the best customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

968 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically takes over 1 month to reply

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Rated 4 out of 5 stars

**** UPDATED REVIEW ****

#### UPDATE ###

Fortune Flavours have since been in touch, I now have received all products, plus some extra, for inconvenience, so very happy.

I do love the product and hopefully they have now resolved there shipping and communication issues.

Thank you 🙏

**** AVOID AVOID AVOID ****

They only part delivered a large order then ignored any communication to get resolved, no phone number on website so no way of contacting anyone..

VERY VERY DISSAPOINTING

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Satisfied customer

Just received my first order, delivery was prompt, what I ordered and a really nice smoke 😀
Sitting quite chilled, and God said not one F##k will be given today 😂
Will order again.
Thank you 😀

November 28, 2025
Unprompted review
Fortuneflavours logo

Reply from Fortuneflavours

Hi there Stuart,

Hope you're well!

Your order was placed yesterday evening, after hours, which is why you didn't get a response. We have emailed you today confirming that your order will be sent out today and will be with you shortly. If you have any further issues, please do not hesitate to email us at contact@fortuneflavours.shop

All the best,

Antonio

Rated 5 out of 5 stars

Top people first class experience

nice guys top customer service get back to you asap don’t let the reviews about customer service get in your head if there’s a delay, top top guy Antonio great product unbelievable price compared to most places in the uk

November 25, 2025
Unprompted review
Rated 1 out of 5 stars

Seized by the police

Absolutely horrible experience. The police came to my door today to inform me the parcel from fortune flavours was seized and it was illegal. Also they said this company is under investigation. I had to accept a community resolution.
I have never been in trouble ever in my life with the police and am being treated as a criminal. Buyer beware.

November 24, 2025
Unprompted review
Fortuneflavours logo

Reply from Fortuneflavours

Hi there Anthony,

I hope you're well!

All of our products contain under 0.2% THC, which is the legal limit. CBD is legal if it contains less than 1mg of THC, THCV and CBN in the final preparation as per part C of regulation 2 of the Misuse of Drugs Regulations 2010.

However, since your products have been wrongfully seized, we have refunded your order fully.

Please do email us if you have any further questions.

All the best,

Fortune Flavours

Rated 1 out of 5 stars

Purchased 3 items only received 2

Purchased 3 items only received 2, they said order was fulfilled and charged me for 3 items, had to email numerous times with no answer m, eventually refunded me for missing item with no contact or explanation, non existent customer service 0/10👎🏻

November 14, 2025
Fortuneflavours logo

Reply from Fortuneflavours

Hi Richard,

I hope you're well!

I think that you may have used the wrong email address as we have not received any email fro yourself. You were emailed from contact@fortuneflavours.shop explaining that the gummies that you ordered were out of stock and you were refunded for this, but we did not get a response. Please do reply to our emails when you get a chance.

Many thanks in advance,

Antonio

Rated 1 out of 5 stars

Absolutely appalling

Absolutely appalling, they gave me the wrong weed and when I emailed them I got no response, STAY AWAY FROM THIS COMPANY!!!

November 12, 2025
Fortuneflavours logo

Reply from Fortuneflavours

Hi Oliver,

Hope you're well!

We emailed you to resolve this situation but you never responded to us. Please check your inbox and reply to our emails from contact@fortuneflavours.shop.

Many thanks and happy new year!

Rated 5 out of 5 stars

Great company

Great company, great service. I have used fortune flavours for a while now and I can't recommend them enough

October 14, 2025
Rated 1 out of 5 stars

This was the worst cbd I have ever had…

This was the worst cbd I have ever had i wish I could return the it but I opened it and now I am left with shit bud not happy with it in anyway. If you can take it back it would help me out but I will never buy for you again....

October 28, 2025
Fortuneflavours logo

Reply from Fortuneflavours

Hi there Joseph,

Hope you're well :)

This has been resolved now. Please email us at contact@fortuneflavours.shop if you have any further issues.

Happy new year :)

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