Fortuneflavours Reviews 970

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 351 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent quality of the products, highlighting their effectiveness and pleasant characteristics. Many also commend the efficient delivery service and the overall positive customer service experience. Conversely, a small portion of people felt dissatisfied with issues related to their orders, such as missing items, delayed deliveries, or receiving products that did not match descriptions. Some customers also mentioned problems with communication and slow responses from the company regarding these order-related concerns.

What people talk about most

Product

Users describe positive interactions with product. Many customers praise the high quality, potency, and... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality of... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising its speed and efficiency. Many... See more

Order

Customers had ambiguous experiences with order. While some reviewers praised quick delivery, good product... See more

Service

People report positive experiences with service. Customers consistently praise the rapid and discreet... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great Range of Products. For anyone looking for some quality CBD products, then i definitely recommend this company - I'm experienced enough to know good CBD products when i see them. A gre... See more

Rated 4 out of 5 stars

#### UPDATE ### Fortune Flavours have since been in touch, I now have received all products, plus some extra, for inconvenience, so very happy. I do love the product and hopefully they... See more

Rated 5 out of 5 stars

Fantastic Service Overall. (Sorry I'm a bit late leaving this review). It's a 5 star review from me for FortuneFlavours. Great range of cbd products , prices are fair. I definitely recommen... See more

Rated 5 out of 5 stars

*Edit* After a brief explanation of why I had been waiting for so long for a reply, Antonio went above and beyond to rectify the issue and even offered me 50% off my next order and as well as se... See more


Company details

  1. Health Food Store

Written by the company

Specialising in the highest quality CBD products in the UK, we offer the fastest tracked delivery of any company on the market and the best customer service.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

970 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 72% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

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Rated 4 out of 5 stars

Late but happy with order

Order arrived around a week after I expected it but they threw in a little extra, so overall pretty happy with the products and service. Will order again.

October 7, 2025
Rated 1 out of 5 stars

I put order in Sunday and still not…

I put order in Sunday and still not hear anything about my order iv email and know one got back to me I want to know when I can't be expecting delivery I thought it would come today as it says 1st class

October 12, 2025
Unprompted review
Fortuneflavours logo

Reply from Fortuneflavours

Hi Leigh,

Hope you're well!

Your order was made on a Sunday, when Royal Mail do not process our orders. Your order was then sent out on Monday and arrived on Tuesday. If you have any other questions, please do email us at contact@fortuneflavours.shop

Many thanks,

Antonio

Rated 5 out of 5 stars

Helpful

My first order was put through on a Sunday and was having some difficulty with it getting to me in time so I emailed them and they helped with getting it sent out for when I got back of holiday

They was easy to contact through there email and they gave me compensation due to it missing first delivery date

But the product it’s self have been great and the customer service guy antonio

September 30, 2025
Rated 1 out of 5 stars

Order not arrived

Still has not arrived I ordered it 7 days ago

October 1, 2025
Fortuneflavours logo

Reply from Fortuneflavours

Hi there Amy,

Hope you're well!

Unfortunately we have had issues shipping to your address in Ireland, and you have received your money back. Thank you for co-operating with us throughout the process to resolve this.

Rated 1 out of 5 stars

Havnt recieved my parcel

September 29, 2025
Fortuneflavours logo

Reply from Fortuneflavours

Hi there,

Your package was delivered on the 30th of September, we sent you email confirmation with the tracking and photo proof. Please email us at contact@fortuneflavours.shop if you have any further issues.

Rated 5 out of 5 stars

Great product

Great product, service was as come to expect, delivery unfortunately the update of the delivery was not as good as the first time and did take longer than the last order, same great pricing easy to use website, would totally recommend seller and products

September 26, 2025
Rated 5 out of 5 stars

Excellent product

Excellent product, really good flavor that's delivered promptly at an excellent price..... what more is there to say 🤷‍♂️...
These guys are brilliant and I thoroughly recommend them ...thank you 🙏

August 16, 2025
Rated 5 out of 5 stars

Most trustworthy and reliable

I have ordered twice from this company and both times they have arrived 2-3 days later by trackable Royal Mail which I found outstanding.
The products I ordered were exactly as described and good value for hard earned money!
Will definitely be using them every time from now on.

September 19, 2025
Unprompted review

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