Four Seasons Future Planning  Reviews 

166
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Highly recommend this company. Clear communication at a pace to suit you. Professional and transparent from start to finish. Tailored wills and power of attorney. Informed of each cost at each stage.... See more

Rated 5 out of 5 stars

we had our will sorted by lee, he was very profesional and explained evrything well. would recomened to any one. excellent.

Rated 5 out of 5 stars

Highly recommend this company. Clear communication at a pace to suit you. Proffessiinal and transparent from start to finish. Tailored wills and power of attorney. Informed of each cost at each stage... See more

Company replied

Rated 5 out of 5 stars

Peter, the consultant that helped guide us through the Will and LPA process was wonderful. He gave us all the information we needed to make an informed choice and brought to our attention many things... See more

Company replied

Company details

  1. Paralegal Services Provider

Written by the company

Four Seasons Future Planning Ltd is an award-winning company which specialises in will writing and also estate planning in the form of trusts. In addition, we offer Lasting Powers of Attorney and support with both probate and executorship. As part of our service, we offer free basic wills for both individuals and couples living in England and Wales, saving on average £114 per individual when compared with the cost of having a will drawn up by a solicitor. We pride ourselves on providing a professional, reliable service whilst at the same time guiding clients sensitively through a process which can sometimes be quite daunting. Many of our clients have commented on how friendly and supportive our staff are and appreciate the fact that we are always able to respond to queries quickly and efficiently. One of the benefits of our service is that we can offer a range of appointments throughout the day, on weekday evenings and also on Saturday mornings. These can take place over the phone, by Zoom or even face to face in our offices or in your home if you prefer (depending on your location). Four Seasons Future Planning Ltd - Caring for your loved ones' future today.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

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4.8

All reviews

(166)

36 reviews in the last 12 months

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Rated 5 out of 5 stars

RECOMMENDED

From initial contact Four Seasons were efficient in contact, they scheduled a meeting with us at a convenient time. There was no long wait for an appointment, it was the next week. We both work day shifts and Matt was available to spend his evening having a meeting with us.
Matt made us feel at ease, explained everything clearly and spent time getting to know us both. It was very useful having Matt and his experience of being in the same type of employment as us. He understood us. This made the process easier and felt like Matt understood our expectation and limitations.
Matt wasn’t afraid to highlight and explain any risks and what they would mean short and long term. Within 30-45 minutes of our online meeting Matt had an outcome.

July 7, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Lee was very pleat

Lee was very polite and a try gentleman he made me feel like he understands what I wanted thank Lee

July 10, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

The gentleman I spoke with was very…

The gentleman I spoke with was very polite I understood everything he was telling me about the will enjoyed talking with him

July 9, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Very patient and supportive and very…

Very patient and supportive and very helpful brilliant thank you very much

July 2, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 1 out of 5 stars

After reviewing my wishes for my will…

After reviewing my wishes for my will with one of their will writers. I decided to cancel the service the very next day!
It as now been 24 days and I still haven’t received my refund. Section 7.7 of there policy for refunding they say I should received it within 14days!
I’ve made contact and spoke with Matt himself who promised to refund the money with in five days with no avail I still await my refund

June 10, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Thank you for taking the time to share your experience. We would like to offer our sincere apologies for the delay in processing your refund and the inconvenience this has caused.

We are deeply concerned and frankly shocked to receive this feedback, as it represents the only negative comment we have received to date. We hold ourselves to a high standard of client care and compliance, and it is clear that, in this instance, those standards have not been met.

Following our conversation, your refund was duly requested through our payment system. However, due to unforeseen and increasing technical issues with our former card processing provider, the transaction regrettably remained in a pending state. We have since transitioned to a new provider in direct response to these issues, as we take our regulatory obligations and the trust our clients place in us extremely seriously.

To resolve this matter without any further delay, we respectfully ask that you contact us at your earliest convenience. We will ensure the refund is processed directly and immediately.

Please be assured that we are taking this matter up with the third-party provider involved, and that a full internal review is being conducted to ensure such an issue cannot arise again.

Kind regards

Rated 5 out of 5 stars

Quick easy friendly

Quick, easy friendly

June 25, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Excellent service!

Excellent service!
Emily, who advised me, was very professional, knowledgeable, and also friendly.
She made the whole process very easy to understand, and at no point did I feel pressured or under any obligation.
Thank you for helping me with my will.

June 19, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Very straightforward will writing…

Very straightforward will writing service which was explained in very easy manner with most importantly, no hard sell. We spoke to Matt who explained everything clearly and checked our understanding of the will the whole way through. Would highly recommend

June 16, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Emily was great

Emily was great, we felt very comfortable discussing this subject s as it can be about odd for some people. There was no pressure from Emily, she was very helpful. Thank you Emily

June 3, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Emily was a very polite and helpful…

Emily was a very polite and helpful lady. She answered all my question with easy and made sure I understood everything I needed to do

May 27, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Will

Very helpful and clear explanation

May 22, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Excellent

Emily was very helpful & friendly & talked us through everything & explained every aspect in a way we understood. There was never any pressure to take out more & expensive things (which we’ve experienced before with different companies).
Would definitely recommend.

May 15, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

The lady I spoke to was polite and…

The lady I spoke to was polite and explained everything very well.

May 7, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Very patient and polite

Very patient and polite. When twice, for no reason, the call disconnected, I was immediately phoned back. Everything was explained, all questions answered, and no pushy sales.

April 17, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Excellent Will Service

Excellent Service, very helpful and polite. Talked us through will writing process and answered all of our questions. She explained in detail other services but there was no pressure to take them, which was very pleasant. Very professional and would highly recommend. Thank you

April 15, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Will writing service

Provided me with an excellent service. Found them to be professional, efficient and friendly. Explained everything clearly and was fully informed when I made my Will.
Explained about other services they provide but was not pressured to purchase any.
Would highly recommend them.

March 20, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Quick and easy lovely lady and you must…

Quick and easy lovely lady and you must arrange to store your will with them too not out it in a draw. Great idea and local too

April 8, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Excellent service - Highly recommend

Excellent service. Very professional and polite. Answered all my questions and explained everything in detail so I fully understood all aspects of the will service.
No pressure to purchase extra products/services etc. Would highly recommend!!

April 5, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

Process well delivered

Process well delivered.
No hard sell of add on services.

March 12, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

Rated 5 out of 5 stars

I had my will written today

I had my will written today, I was treated with care and kindness, Everything was explained to me and I couldn’t of wished for more

February 5, 2025
Unprompted review
Four Seasons Future Planning  logo

Reply from Four Seasons Future Planning

Many thanks for your review. As legal service consultants in Estate Planning, we take great care to ensure our clients have a clear and complete understanding of their options every step of the way.

We’re delighted to know that your experience reflected this commitment, and we truly appreciate your trust in our services.

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