I had been looking for a particular ring in a particular size thought I’d seen in on an advert but couldn’t find it on their website. Happily they had a phone number with an actual person on the other... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had been looking online, for some time, for a Tiffany's bangle as a gift for my sister in law, when I came across Foxhills. I had a few questions regarding a particular piece that interested me, and... See more
Company replied
Who knew that Jewellers dealt in exquisite fragrance. Following a recent visit to South Africa 's Western Cape I was intoxicated by Cape Islands Summer Vineyard Fragrance and found that Foxhills Jewe... See more
Company replied
I just want to say a massive thank you, your customer support and delivery timing was impeccable, honestly by far the best jewellers I have ever dealt with. I can't thank you enough for the incredibly... See more
Company replied
Company details
Written by the company
Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.
Contact info
Old Down Estate & Country Park, Foxholes Lane, BS32 4PG, Bristol, United Kingdom
- 07494451882
- info@foxhillsjewellers.com
- foxhillsjewellers.com
4.6
Excellent
503 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Bought a great product at a good price
Bought a great product at a good price. Very pleased and the service and expedition were A1
April 8, 2025
Unprompted review
Reply from Foxhills Jewellers
Hi Mike, Many thanks for taking the time to review us, we are pleased to hear you were happy with your order and the service :-)
Reply from Foxhills Jewellers
Hi Pat, Many thanks for your review. :-)
Reply from Foxhills Jewellers
Hi Lisa, Many thanks for taking the time to review us, we are pleased to hear you are happy with our service :-)
Lovely
Lovely pair of earrings I would definitely order again… super fast delivery 😊
April 2, 2025
Unprompted review
Reply from Foxhills Jewellers
Hi Smeeta, Many thanks for your review, we are pleased to hear you were happy with your earrings :-)
Fast buying process arrived beautiful…
Fast buying process arrived beautiful wrapped & packed with a little gift which was a lovely touch
Very pleased with the necklace
Will definitely buy from Foxhills again
March 20, 2025
Unprompted review
Reply from Foxhills Jewellers
Hi Jackie, Thank you for your review, we are pleased to hear you were happy with your necklace and overall service. We look forward to seeing you again.
Reply from Foxhills Jewellers
Hi Linton, Thank you for your review :-)
Reply from Foxhills Jewellers
Thank you for taking the time to review us :-)
I had a necklace clasp re-fitted as it…
I had a necklace clasp re-fitted as it had broken off. I was shocked that the repair cost £45 when the necklace itself was only worth £30.
March 13, 2025
Unprompted review
Reply from Foxhills Jewellers
Hi Jennifer,
Thanks for visiting us and for taking the time to review us.
As you know our workshop carefully assesses your jewellery and provide a quote for the work with no obligation to pay anything or to go ahead should you not agree.
We are very competitive with our prices and much cheaper than most high street jewellers.
Our workshop only has highly skilled craftsmen who we entrust with our customers precious items.
The cost of replacement parts and the time to carry out the repair work can on occasions outweigh the cost of the item especially seen with lower value jewellery on occasions.
Thank you for visiting us at Britain's Oldest Jewellers and we hope to see you again soon :-)
Delighted with my purchase and service
Loved the fact I was buying from an independent jeweller's with such a long history. Easy purchasing process, quick postage and item arrived beautifully wrapped. My niece was delighted with her 18th birthday gift. I will definitely purchase jewellery from here again. Thank you 😊.
March 7, 2025
Reply from Foxhills Jewellers
Hi Andrea, Thank you for your lovely review. We are so pleased to hear your niece was delighted with her gift, we look forward to seeing you in the future :-)
Quick and reliable delivery
Quick and reliable delivery. Very accurate description of bracelet.
March 5, 2025
Reply from Foxhills Jewellers
Hi Jules, Thank you for taking the time to review us and for your feedback. We hope to see you again soon. :-)
Lovely staff member who served me on…
Lovely staff member who served me on both occasions. I was emailed when my repair was ready and also reminded. Excellent repair to my chain as well
March 8, 2025
Reply from Foxhills Jewellers
Hi Fiona,
Thank you for taking the time to review us.
We are pleased to hear you had a great experience and you are pleased with your repair and the service you received.
We look forward to seeing you again soon. :-)
Reply from Foxhills Jewellers
Hi Chris, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
Excellent service
I found the staff very helpful and friendly. The whole experience was enjoyable.
The manager was extremely knowledgeable, spent time on my problem and didn't give up until the problem was solved.
Most impressive.
Christine Young
February 26, 2025
Unprompted review
Reply from Foxhills Jewellers
Hi Colin, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
Great experience
My purchase came the next day and I love it! I did call before I bought it as it was pre loved. Didn't need to as the item was in excellent condition as was stated on the website. Thankyou Foxhills.
March 6, 2025
Unprompted review
Reply from Foxhills Jewellers
Hi Fiona, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
Very quick response and kept informed…
Very quick response and kept informed throughout the process of selling my items. Would definitely recommend!
March 5, 2025
Unprompted review
Reply from Foxhills Jewellers
Hi Jennifer, Thank you for your lovely review, please let us know if you require our services again in the future :-)
Very happy with the purchase I’ve…
Very happy with the purchase I’ve ordered from yourselves
February 24, 2025
Reply from Foxhills Jewellers
Hi Stephen, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
Tiffany necklace is beautiful.
Delivery was fast, well packaged. The Tiffany necklace is beautiful, it was a gift for my daughters 40th birthday, we were lucky enough to be in New York for her 30th, so we went into actual Tiffanys and i got her Tiffany earings for her 30th birthday.
The necklace from Foxhills matches perfectly, my daughter loves it.
I also recieved a free gift of mini room scents, which smell devine.
A great online experience, will definately shop with Foxhills again. Thank you.
February 20, 2025
Unprompted review
Reply from Foxhills Jewellers
Hi, We are pleased you were happy with the necklace. Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
Fantastic customer care
Beautifully packaged, super quick delivery and stunning earrings. Would definitely purchase again from this little gem
February 11, 2025
Reply from Foxhills Jewellers
Hi Marna, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
I am very pleased with my purchase
I am very pleased with my purchase, highly recommended to friends and family, fast delivery
January 27, 2025
Reply from Foxhills Jewellers
Hi Carly, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
My daughter whom I bought the lovely…
My daughter whom I bought the lovely Pearl set loved them. Thank you so much for the fast delivery.
January 29, 2025
Reply from Foxhills Jewellers
Hi Mark, Thank you for your lovely review and for shopping with Britain's oldest jewellers, we hope to see you again soon :-)
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.