I had been looking for a particular ring in a particular size thought I’d seen in on an advert but couldn’t find it on their website. Happily they had a phone number with an actual person on the other... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Established in 1710, Foxhills Jewellers is Britain’s oldest jeweller still trading, with over 300 years of experience built on trust, craftsmanship, and exceptional service. We specialise in luxury branded jewellery, including pre-owned Tiffany & Co pieces, as well as engagement and wedding rings. We also offer a wide selection of new, unbranded jewellery, serving customers both in the UK and worldwide. Our services include jewellery and watch repairs, servicing and cleaning, professional valuations, and jewellery authentication. Every item is carefully inspected by our experts, allowing our customers to shop with complete confidence.
Old Down Estate & Country Park, Foxholes Lane, BS32 4PG, Bristol, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent quality. Easy to order and delivery was quicker than expected. Great all round experience and I would buy again and recommend.

Reply from Foxhills Jewellers

Reply from Foxhills Jewellers
I was so impressed with the service from Foxhills Jewellers and in fact phoned them to tell them on the day I received the goods. The quality and look of the silver necklace with cubic zirconia pendant looks even better in the flesh! It is a gift for my niece but I think I will be ordering another one for me!! I showed my neighbour and she has already placed an order for the same necklace and earrings to match! Thank you and well done Foxhills - love it!

Reply from Foxhills Jewellers
Items as described and excellently presented. Thank you.
Ordered Monday evening and received items Thursday.

Reply from Foxhills Jewellers
Bracelet came promptly ,beautifully packaged ,unfortunately it was too small so had to return it !! I emailed foxhills and I sent it back for a refund ,which I've just received ,she it didn't fit as I'd bought it for myself for my 70th birthday .. great service

Reply from Foxhills Jewellers
Very helpful. Was allowed to take my time to choose the gift I was after and once selected it was beautifully wrapped too. I had a very pleasant shopping experience. Thank you.

Reply from Foxhills Jewellers
Purchased a Gucci necklace.Amazing service packaging and quick delivery . And love the necklace

Reply from Foxhills Jewellers

Reply from Foxhills Jewellers
Good price, speedy delivery, returns process easy as another item was wanted instead once given as a gift and very helpful staff on phone. A pleasure to deal with an independent company rather than be just a number with one of the giants. Thank you foxhill 😊

Reply from Foxhills Jewellers
I, along with another customer, had to wait for a few minutes to be served while the 2 assistants sat discussing work. Not an ideal start. I said was interested in some earrings in the shop window and was surprised to be asked if I was looking to buy them before the assistant went to get them! However when the tray of earrings arrived, both assistants were very helpful choosing the right ones and I ended up buying more gifts than I intended. There is a lovely range of classy jewellery to suit all ages in this shop. I will buy from here again.

Reply from Foxhills Jewellers
Lovely item I gave it only 4 stars as the cost of delivery for a Tiffany link extension for a bracelet was ridiculous perhaps it was the huge shoe box it was sent in that explained the cost.

Reply from Foxhills Jewellers
Arrived next day. The item was was perfect, thank you. Will definitely purchase from you again.

Reply from Foxhills Jewellers
Excellent service from Foxhills jewellers. Great communication through the chat service. Jo was brilliant and was very happy to send me more photos of the clover bracelet and Bubble ring that I was interested in. Very fast delivery and beautiful packaging. This was a delightful service. I bought three items altogether and will definitely be buying more.
There are some wonderful items to choose from on their website and I highly recommend this jewellers.

Reply from Foxhills Jewellers
Lovely item, as described, fast delivery, item well packaged. Will be buying from here again.

Reply from Foxhills Jewellers
I did nor receive my Oder , I called to speak to a lady called Kirsten who said hat manger Joan will look into it and call me ,she did not .I called and spoke another sales person before I call finish explaining ,she put the phone down on I’m really stress and disappointed for paying for an item .I hand notification to say it has been delivered I have know idea when and where this item was delivered Kind Regards Rev Elesi

Reply from Foxhills Jewellers
I recently sold my beautiful gold Tiffany & Co necklace to Foxhill Jewellers after a friend of mine recommended them. The whole process was smooth and easy and I would recommend them to others for their quality service.

Reply from Foxhills Jewellers

Reply from Foxhills Jewellers
Excellent customer service , very helpful and informative

Reply from Foxhills Jewellers
Company kept me informed all through sale.
Delivery was quick and efficent. Bracelet wasnt as chunky as i expected, however it was as described

Reply from Foxhills Jewellers
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.