We have used Fox Removals and Self storage for number of years now to assist with many large renovations projects (and sometimes the smaller ones too) that we undertake. They will coordinate the sa... See more
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Was looking for temporary storage for contents of double garage and large shed during our recent house move. Fox Self Storage offered us a solution at a reasonable price. Shaun and his team were extre... See more
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Hiring storage space with Fox was easy from start to finish. Even though they didn't have the Sq footage I wanted they accommodated me with 2 units side by side. Always friendly and helpful whenever... See more
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An excellent service from a very friendly and polite team. They were very helpful throughout the move into temporary rented accommodation and made it all go as smoothly as it could. We will be using... See more
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Company details
About Fox Self Storage Ltd
Written by the company
Storage from the Professionals
At Fox Self Storage, we offer trusted storage solutions backed by 50 years of excellence, a 98% customer satisfaction rate, and over 4.2 million items safely stored. As a third-generation family business, we take pride in our friendly staff and outstanding customer service.
Personal & Business Storage
Whether you're moving home, decluttering, or managing business inventory, we provide flexible storage options tailored to your needs. Our units are ideal for individuals and companies alike, with access when you need it.
Secure & Accessible
Security is our priority. We've invested in advanced systems to ensure your belongings are protected, giving you peace of mind every step of the way.
Nationwide Coverage
With over 1,500 units across purpose-built facilities in Bristol, Cardiff, Cwmbran, Newport, Salisbury, Southampton, Stourbridge, and Taunton, we’re proud to serve communities across the UK.
Visit Us
We also sell packing materials and welcome you to visit your local branch—our team will be happy to show you around and help you find the perfect storage solution.
Contact info
10 Somerset Road, NP441QX, Cwmbran, United Kingdom
- 01633 866923
- trustpilot@foxselfstorage.com
- foxselfstorage.com
Fox Self Storage Ltd
4.8
Excellent
118 reviews
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Fox Self Storage Ltd
Thank you, Emma. We are delighted to know that you found our staff knowledgeable, professional, and friendly. Providing this level of service is always our aim, and it is wonderful to hear it made a difference to your move. We truly appreciate you choosing Fox Self Storage.
Straight forward to book a unit online
Straight forward to book a unit online. On the first day the procedures were clearly explained and the staff very helpful.
September 26, 2025
Reply from Fox Self Storage Ltd
Thank you very much Che for your kind feedback. We are so pleased to hear that booking your unit online was simple and that our team were helpful in explaining everything on your first day. It was a pleasure to assist you and we appreciate your comments.
Guys at the depot were courteous
Guys at the depot were courteous, friendly and helpful. The depot was open fixed days and times - closed after 8pm which made me feel more comfortable if I had to go later in the day.
July 29, 2025
Reply from Fox Self Storage Ltd
Thank you for your comments and we’re pleased to hear our team were courteous and Friendly. We’ll make sure we share your feedback with the team.
reliable, affordable, & overall 10/10
they were super friendly and the facilities are well-maintained! a good temperature and clean. they allow you to (as much as possible) choose your unit and are very patient about it. a perfect option for students, affordable and reliable. easily the best storage option i've ever gone with.
September 15, 2025
Reply from Fox Self Storage Ltd
Thank you, Kimberly. We are delighted to hear that you found our team friendly, our facilities clean and well maintained, and the storage process flexible and straightforward. It is wonderful to know we could provide an affordable and reliable option for your needs, and we appreciate your recommendation.
Friendly staff from the first phone…
Friendly staff from the first phone call to actually going in and seeing the place .. Katherine Rider was brilliant
September 23, 2025
Reply from Fox Self Storage Ltd
Thank you, Martin! We’re delighted to hear you had such a positive experience from start to finish. We’ll be sure to pass along your kind words to Katherine, she’ll be thrilled to know she made your move easier. We appreciate you choosing Fox Self Storage!
Very good.
Very useful to be able to rent a storage space when I needed one. Nice people. Clean premises. Lift and trolleys available.
September 22, 2025
Reply from Fox Self Storage Ltd
hank you very much Peter for sharing your feedback. We are delighted to hear that you found the storage facilities clean and convenient, with everything you needed on hand. It is also great to know our team made a good impression. We really appreciate your comments and it was a pleasure to support you.
Staff very friendly and helpful nothing…
Staff very friendly and helpful nothing is too much trouble
September 22, 2025
Reply from Fox Self Storage Ltd
Thank you for your feedback Michael. It is wonderful to hear that our staff were friendly and helpful. We always aim to make the process as easy as possible, so it means a lot to know nothing was too much trouble. We truly appreciate you choosing Fox Self Storage.
Super facility
Great support when I was first enquiring remotely about storage options. Ryan has been brilliant in preparing everything before my arrival from France and always super welcoming at every visit.
September 19, 2025
Reply from Fox Self Storage Ltd
Thank you so much, Dave, for your kind words. We’re delighted to hear that your experience with our storage services has been so positive. Ryan will be especially pleased to know his support and welcoming approach made such a difference. We appreciate your feedback and look forward to continuing to support you.
Absolutely brilliant customer service.
Absolutely brilliant customer service.
Definitely use again if needed.
Lock up was perfect.
September 5, 2025
Reply from Fox Self Storage Ltd
Thanks so much for the kind words, Phillip! We’re really pleased to hear everything went smoothly and that the lock-up was just what you needed. We’d be more than happy to help you again anytime.
Excellent customer service from…
Excellent customer service from friendly staff. The date is approximate
August 18, 2025
Reply from Fox Self Storage Ltd
Thank you for your lovely feedback! We’re so pleased you found our team friendly and the service excellent. It means a lot that you took the time to share your experience.
Great unit
Great unit, friendly staff. Having a storage unit means I don't have to live amidst clutter.
September 18, 2025
Reply from Fox Self Storage Ltd
Thanks for sharing your experience, Guy! We’re delighted the unit is working well for you and that our team made you feel welcome. Having that extra space really does make all the difference.
Excellent facilities and staff very…
Excellent facilities and staff very helpful. Recommend using Stourbridge branch
September 19, 2025
Reply from Fox Self Storage Ltd
Thank you, Keith! We’re so pleased you’re happy with the facilities and that our Stourbridge team were able to help. Your recommendation really means a lot to us.
Reply from Fox Self Storage Ltd
Thanks, Nicolette! We’re glad you found everything convenient and efficient, and it’s great to hear the discount was appreciated too.
Reply from Fox Self Storage Ltd
Thank you, Richard! We’re really pleased you felt everything was safe and that the team were friendly!
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