I ordered from Canada and the package simply failed to be delivered, seemingly on the very afternoon delivery was first attempted. The pattern for addresses from townhouses is different here than... See more
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There was a problem with the international post and Vanessa bent over backwards to fix it and get the package to me.
Beautiful lightweight Turquoise glasses chain. Arrived So Beautifully wrapped in gift tissue ,in a lovely FRAME CHAIN Logo Box, even included a soft fabric cover for my glasses . Spare set of a... See more
Company replied
Extremely high quality chains for my eyewear. I have bought lots of them for all my different specs and different occasions. I have never found anywhere else which sells such good quality ones. Prompt... See more
3.8
Great
139 reviews
Hasn’t replied to negative reviews
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The product came broken
The product came broken. I sent photo proof. I would like it resent.
January 17, 2025
Arrived promptly. Hoops please
Arrived promptly. Adequately packed. Love the box it came in.
Wish they did hoops.
December 16, 2024
Great product but took a long to to get…
Great product but took a long to to get get it.
December 10, 2024
The chain is of beautiful quality
The chain is of beautiful quality. The box and packaging were so beautiful that it felt like a luxury gift to myself. I am so grateful I came across Frame Chain. I would highly and without hesitation, recommend. Indeed I am so tempted to purchase a second product for myself. Thank you
December 9, 2024
So excited to have finally treated…
So excited to have finally treated myself to a Frame Chain (; Super speedy delivery and beautifully packaged (;
November 7, 2024
Great products - love them!
Great products, bought four different chains and all a different style.
September 5, 2024
Extremely high quality chains for my…
Extremely high quality chains for my eyewear. I have bought lots of them for all my different specs and different occasions. I have never found anywhere else which sells such good quality ones. Prompt efficient tracked royal mail delivery. Highly recommend.
June 13, 2024
nice chains but ZERO customer service & deceptive
The chains are nice but ZERO customer service, as not only i was charged a fee that i wasn’t warned about (supposedly TVA) as it was an order to France. which would have been nice to know about beforehand. And when i reached out to customer service i NEVER received a response. I
May 30, 2024
Chain just fell apart on first time of…
Chain just fell apart on first time of wearing it :(
May 30, 2024
Order not delivered
I placed an order with Frame Chain on May 15th, but unfortunately, after 7 days my order has not been processed yet. I attempted to contact the company via email (as there is no telephone number provided), but I have not received any response from them.
May 22, 2024
Unprompted review
Exquisite Products and Designs
Exquisite products both in design and quality. Customer care and service second to none. Totally obsessed with Frame Chain.
Thank you Saskia du Pretz (Bea Blanco)
April 29, 2024
Excellent attention to detail in packaging
Delivery was timely and unproblematic, presentation with lovely attention to detail was excellent. I was happy to support this company again.
April 26, 2024
Overall a great experience!
Good quality. Great designs. Fast shipping. I was impressed. Will purchase more from them in the future!
April 25, 2024
Now a proud owner of 6 frame chains and…
Now a proud owner of 6 frame chains and i absolutely love each and every one of them.
April 26, 2024
Where is my order?
Despite repeated emails to Frame Chain, I'm still waiting for a reply.
Where is my order? I placed the order on 1 March and money was taken on 2 March, but there's no sniff of a dispatch notification.
March 13, 2024
Unprompted review
Delivery to Brazil was not possible
Delivery to Brazil was not possible, even though the purchase value was less than 50USD. my order is returning to the sender
February 16, 2024
Teal and Gold chain
Teal and Gold chain
I was a little bit disappointed with the quality of this product. Also the links in the chain are easily broken although I have managed to fix them. Also the rubber bits keep slipping off the glasses.
February 6, 2024
Worth the trouble
Despite several failed attempts to deliver my frame chain you persevered and finally it arrived. Vanessa kept in touch with me about what was happening and remained helpful and considerate throughout the process. The product is fantastic so worth all the time it took to arrive!
November 21, 2023
I LOVE the brand
I LOVE the brand. I LOVE the products. They arrive so quick and perfectly packaged.
November 2, 2023
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