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Rated 1 out of 5 stars

I ordered from Canada and the package simply failed to be delivered, seemingly on the very afternoon delivery was first attempted. The pattern for addresses from townhouses is different here than... See more

Rated 5 out of 5 stars

There was a problem with the international post and Vanessa bent over backwards to fix it and get the package to me.

Rated 5 out of 5 stars

Beautiful lightweight Turquoise glasses chain. Arrived So Beautifully wrapped in gift tissue ,in a lovely FRAME CHAIN Logo Box, even included a soft fabric cover for my glasses . Spare set of a... See more

Company replied

Rated 5 out of 5 stars

Extremely high quality chains for my eyewear. I have bought lots of them for all my different specs and different occasions. I have never found anywhere else which sells such good quality ones. Prompt... See more

3.8

Great

TrustScore 4 out of 5

139 reviews

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Hasn’t replied to negative reviews

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

10s 10s 10s across the board...

Love the collection.
Love the service-very friendly and responsive.
Love the offers-it definitely encourages me to add to my ever growing collection.
Looking forward to new designs. Quality is key-from service to design.

August 28, 2023
Rated 5 out of 5 stars

Time and time again Frame Chain does…

Time and time again Frame Chain does not disappoint.
The designs are exquisite, taking a closer look, the intricate workmanship of the chains is superb.
Customer care, second to none. Thank you

Bea Blanco. Aka Saskia

August 31, 2023
Unprompted review
Rated 5 out of 5 stars

I’ve purchased before on a few…

I’ve purchased before on a few occasions since first launched in Liberty London.
Same quality standard and experience. Wonderful
Loving the new collection and more affordable prices yet with same attention to detail and quality.

July 23, 2023
Rated 5 out of 5 stars

Impressive and practical

I have a family connection to Frame Chain and I am so impressed with my gorgeous Jackie Oh Frame Chain. It is so stylish. Delivery was super quick to NZ and I loved opening the package when it arrived. The instructions are clear and I love that it can double as a beautiful necklace.

July 11, 2023
Rated 5 out of 5 stars

I love the quality

I love the quality, and so does someone in my office. My last chain got stolen off my desk and I love it so much I wound up ordering myself a replacement.

July 7, 2023
Frame Chain logo

Reply from Frame Chain

oh no! Sorry to hear the chain was stolen - happy to hear you bought another. Hope that one stays with you. Have a great day.

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