Excellent job all round, planned and executed to the dates that Framemaster gave me, with no variation. Very good quality work and we are delighted with the new conservatory roof. Jack and Dan were ex... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Had our conservatory built by Framemaster 4 years ago. Got the design as we wanted at a good price, and installed it well. Had a couple of minor maintenance issues (doors needed adjusting after 1st su... See more
Framemaster totally professional from their first visit to the completion of our Garden Room. Their commitment was always 100%, as the extension evolved we realised that other jobs needed to be comple... See more
Company replied
Had a leaking conservatory roof replaced with a warm roof, along with sofits, fascia’s, new gutters and a new bay window cladding.The outside looks great and internally we are extremely pleased. I... See more
Company details
Information provided by various external sources
About Framemaster Framemaster are a proud family run business that has been successfuly trading in the home improvement market and offering more bespoke products year on year. The difference with Framemaster to other companies is the attention to detail we offer with all of our products as we realise the often daunting task of replacing the windows and doors in your pride and joy – your home. As specialists in traditional timber alternative windows , but also with a full range of contemporary products available, we will tailor-make a bespoke solution for your requirements to ensure that you make the best decision for you and your home. Our friendly and easy approach is key for Framemaster as we want firstly for you to be happy so that it will lead to your recommendation as this attitude has in doubt to our high percentage of recommendations from happy customers.
Contact info
10 solihull lane, b28 9lu, Solihull
- 01217457475
- hello@framemaster.co.uk
- framemaster.co.uk
Garden Room
What a fantastic installation we are so so happy, we couldnt beliieve how quick it all went together and we never had any down time on site.
Our previous experience of building an extension was builders turning up unannounced or not at all which meant long periods of mess and disruption. This was not the case with Framemaster the job went like clock work and always kept us informed all of the way.
We had a 7m x 4m construction built and it was all completed within 4-5 weeks. WOW !!!
We were so happy with the new extension I know for a fact two of our neighbours have already been in contact for a similar product and hopefully you win the work.
Thanks again
Gem
Superb transformation of the house
We had all our windows replaced in the summer and they have totally transformed our cottage. James and the team did a great job getting everything together and the fitters were lovely guys , who worked really hard and a pleasure to have around. The finish is superb and we couldn't be happier with the result. Highly recommend framemaster and will come back next year for our bi folding doors.
Great service, clean work - would definitely recommend
Right from the beginning, I was given clear guidance and recommendations on products based on what my requirements were when drawing up the contract. The team listened to me and advised accordingly.
The installation team were conscientious, friendly but unobtrusive and endeavoured to keep the place tidy. Their work stood up to close inspection. Also, when issues arose, they were resolved - although some issues took a little longer to resolve than they should have done. All in all we were very happy with the service that Framemaster provided - so much so we've used them on our other house and will use them again in the future!
Great company
framemaster did our entire house whilst we were away on holiday, rooms looked like they hadn't been disturbed at all. Perfect, would recommend framemaster to my friends and family with no hesitation. Perfect
Purchase of Front and Back Door
Great and very credible company from initial enquiry to installation and after service.
Would highly recommend.
Thanks,
Darryl (Solihull)
UNBELIEVABLE SERVICE
I had my windows installed just over 9 years a go and recently I telephoned Framemaster for a service call and they came out and rectified. I expected to pay at least a call out charge but Framemaster did this free of charge, I wouldn't have expected this for a job over 9 years old, I will definitely be recomending Framemaster.
Great People - Great Windows
We have now used Framemaster 3 times as we have extended and changed our house. They are responsive, professional, their installers have done really good jobs, and the windows are great! Its one of the only places that do older looking window handles instead of the boring fake brass/white ones you get with pretty much all windows today!
Also the options on the windows are really good, we have a mock tudor house and the white window/black frames look amazing!

Reply from Framemaster
Fantastic
The staff came out discussed ideas and gave us great advice about design etc. the windows look fantastic and everyone comments on how nice our bay window is in the living room - Thanku! I would highly recommend 👍

Reply from Framemaster
Superb service
An absolutely brilliant service - quick and easy and all the mess cleared away. We have used Framemaster before because they never let you down and are very reasonably priced.

Reply from Framemaster
Orangery Extension / Window & Door Replacement
Very pleased with our Orangery extension. Standard of finish was excellent.
The buiild was carried out in appauling weather conditions which caused some delay and a few minor build issues which were corrected promptly.
Being in the building industry myself enabled me to watch over the build with a more keen eye that the average layman.
Tradesmen were polite, efficient and carried out their works diligently whilst working inside and around our property.
Based on my experience I would be happy to recommend them for similar projects

Reply from Framemaster
A totally professional service with good backup.
We found Framemaster to be an excellent choice for our new windows and doors. No regrets.

Reply from Framemaster
Garden room roof and conservatory
Had quotes from Various companies. Framemaster weren't the cheapest but as we changed our minds on the roof system a few times, Larry was very accomodating.
We can only say how pleased we are with the finished room. Had an old polycarbonate roof. The new roof is well insulated, quite and really great quality. The new conservatory is now a room we can use all year, not blazing hot in summer or cold in winter.The attention to detail from the Framemaster team is really great and they can't do enough for you. They are spot on !!
Would recommend Framemaster over anyone else
Very happy
I wanted to support local companies when replacing our windows so I went to Framemaster and 2 other companies in the Solihull area. I was initially impressed with the knowledge and friendly staff in the family run showroom. The other companies I went to were either closed half day or too busy to see me.
Within the week our house had been surveyed and plans drawn up. We went back to the showroom the following weekend and was presented the styles and colours. Within an hour, we made the easy decision and placed the order.
4 weeks later (due to our family holiday), the windows were fitted within 2 days to the highest standard. Even the fitters were as friendly and helpful as the showroom staff.
Our neighbour has just ordered a conservatory on the back of our recommendation and they are over the moon too.
Spot On
When unsure whether the investment in a conservatory was right for myself and my property, I found FrameMaster very professional, knowledgeable and extremely efficient. They addressed all my concerns in a polite, up front and open manner allowing me to choose the most suitable product for my home.
This level of professionalism extended to the employees who undertook the construction of the conservatory as it was fitted professionally, on time and to budget.
I would have no hesitation in recommending this firm to anyone.
Amazing customer service and products
I have used framemaster on several occasions for both my business and home. I have found they are efficient and reliable and use products that are second to none.
I was unsure of what conservatory to have but they soon put me at ease with their vast knowledge and experience it made it easy for me to choose. I ended up having an orangery which I am absolutely thrilled with. Great value for money too. I will be highly recommending framemaster.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







