Frankly Collective Reviews 94

TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I b... See more

Rated 5 out of 5 stars

Really quick delivery and great products. Zome very amused friends with their Christmas presents. It's always a slight unknown ordering after seeing an insta add buy I had no problems at all and the n... See more

Company replied

Rated 2 out of 5 stars

An item was missing from my order. I've tried contacting customer services on Instagram, Facebook and email and haven't received answer. Really disappointed as I love the necklaces I did receive but 2... See more

Company replied

Rated 5 out of 5 stars

Great Christmas Gifts! Got two C U Next Tuesday necklaces and honestly they were perfect. Cute, Small and Greta to wear around without making too much of a statement. Will definitely be buying one... See more

Company replied

Company details

  1. Jewelry Store

Written by the company

The antithesis of typical friendship gifts, FRANKLY is the home of brutal, honest and satirical jewellery gifts. Whether you are buying a gift for yourself, your bestie, or your partner, our pieces are a subtle f*ck you to the world, that reveal parts of ourselves not often found in dainty and delicate pieces like ours.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

94 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Perfect

Fast delivery, arruved only a couple of days after ordering. It's perfect, lovely to look at

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

Order never arrived

Order paid for on 20th May 2025, order has not yet arrived. When i queried the delivery I was sent a 'proof of delivery' from Royal Mail dated 11th June 2024! So item was delivered 11 months before i ordered it?

May 19, 2025
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Reply from Frankly Collective

Hi Helen, we are so sorry to hear this and would love to make this right. Can you please email in to help@franklycollective.com and we will get this sorted for you asap

Rated 2 out of 5 stars

Ordered for my friends birthday

Ordered for my friends birthday, she wore the necklace not much longer than an hour and it snapped 😔

May 19, 2025
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Reply from Frankly Collective

We are soooo sorry to hear this!
Please could you send an email to help@franklycollective.com so we can make this right for you.
Kind regards

Rated 5 out of 5 stars

Unique

Unique, hilarious and very well put together package. My friend will love it. Speedy delivery too!

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

Love love love the naughty necklaces

So I have now purchased my third rude necklace and am going for the full set. Necklaces are good quality and just right to sit on the neck. It so much fun when no one knows what’s on them. I have worn more than one together and they still look great. Service is excellent, necklaces are well packaged and delivery within 48 hours. Don’t waste time go and buy these. You won’t regret it!

March 19, 2025
Rated 5 out of 5 stars

Fantastic company- will be buying more :)

Ordered twice from Frankly for Christmas presents and they are fab. The second time I was ordering in a hurry and selected the wrong metal for my necklace but I emailed them straight away and they came back to me so quickly saying it was no issue and they would amend my order. Super impressed with the products and their service

December 19, 2024
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Reply from Frankly Collective

Thank you so much for your lovely review, it means the world to us here <3

Rated 5 out of 5 stars

Love my necklaces and so do my friends

Love my necklaces and so do my friends. Came in beautiful gift bags ready to hand straight out. Will defo order again in future

December 18, 2024
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Reply from Frankly Collective

We are so pleased to hear this! Thank you for your lovely review :)

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