I received my item within a couple of days of ordering. I notoriously turn green with any plated jewellery and can only wear real solid silver (not my colour) or real solid gold (hella expensive). I b... See more
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Really quick delivery and great products. Zome very amused friends with their Christmas presents. It's always a slight unknown ordering after seeing an insta add buy I had no problems at all and the n... See more
Company replied
An item was missing from my order. I've tried contacting customer services on Instagram, Facebook and email and haven't received answer. Really disappointed as I love the necklaces I did receive but 2... See more
Company replied
Great Christmas Gifts! Got two C U Next Tuesday necklaces and honestly they were perfect. Cute, Small and Greta to wear around without making too much of a statement. Will definitely be buying one... See more
Company replied
Company details
Written by the company
The antithesis of typical friendship gifts, FRANKLY is the home of brutal, honest and satirical jewellery gifts. Whether you are buying a gift for yourself, your bestie, or your partner, our pieces are a subtle f*ck you to the world, that reveal parts of ourselves not often found in dainty and delicate pieces like ours.
Contact info
Unit 13c Miners Way, CT3 4LQ, Hersden, United Kingdom
- help@franklycollective.com
- franklycollective.com
4.4
Excellent
94 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Really quick delivery and great…
Really quick delivery and great products. Zome very amused friends with their Christmas presents. It's always a slight unknown ordering after seeing an insta add buy I had no problems at all and the necklaces were just as described.
December 18, 2024
Reply from Frankly Collective
Thank you for your lovely review, we are really pleased to hear this <3
Very quick delivery.
Very quick delivery.
Was able to change the item quickly customer service was brilliant
December 18, 2024
Unprompted review
Reply from Frankly Collective
Thank you for your review, we are so pleased our team was able to help :)
Great Christmas Gifts!
Great Christmas Gifts!
Got two C U Next Tuesday necklaces and honestly they were perfect. Cute, Small and Greta to wear around without making too much of a statement. Will definitely be buying one for myself. One the days you're feeling down, this jewellery really perks you up lol
December 20, 2024
Unprompted review
Reply from Frankly Collective
Thank you so much for this review! The intention of our jewellery is as a pick me up on those days, so we are really happy this is the experience you have had with it :)
Great items
Necklaces came fast.
My friends loved their potty mouthed gift!
Necklace looks really pretty!
November 22, 2024
Reply from Frankly Collective
Hi Alison, we are so pleased to hear your friends loved their gifts! <3
Ordered two necklaces as gifts
Ordered two necklaces as gifts . Amazing price, lovely items.
November 25, 2024
Reply from Frankly Collective
Thank you for a lovely review, we hope the recipients loved their gifts :)
Reply from Frankly Collective
Thank you for your kind review <3
Absolutely brilliant gift for my friend…
Absolutely brilliant gift for my friend who is a massive cu@t (one of the best). She loved her present and it brought a massive smile to her face. Really good quality, I want one myself. Excellent value for money. Very speedy delivery. Thank you
October 28, 2024
Reply from Frankly Collective
We love this review! Really made us smile :)
Brilliant necklace.
Brilliant necklace.. I have had so many compliments.. super quick delivery too
October 11, 2024
Unprompted review
Reply from Frankly Collective
Thank you for your lovely review! <3
I’ve bought loads of necklaces for…
I’ve bought loads of necklaces for friends… they all love them
October 17, 2024
Unprompted review
Reply from Frankly Collective
This is so amazing to hear! Thank you for choosing us <3
Sticky tape
Bought the friends fuckem necklaces , absolutely beautiful loved them, one flaw sticky tape holding the pendants together, contacted Frankly with suggestion to stop using tape as left a mark you had to clean off, got a prompt reply stating take it on board and thanking me for feedback, hopefully they do, but gift is quirky and suits me and my bestie to a tee.
August 22, 2024
Reply from Frankly Collective
Thank you for this helpful feedback, we will certainly be taking your comments on board to help improve the overall customer experience with our products <3
The perfect present for my sweary…
The perfect present for my sweary bestie. She loved it!
August 20, 2024
Reply from Frankly Collective
Thats great to hear! Thank you for the lovely review :)
Writing is very small
I loved the idea of the necklace,it is worth the money,but it was a little smaller than I expected,you have to look really closely to see the engraved words.
September 1, 2024
Reply from Frankly Collective
Hi Nicky, thank you for this feedback, it is something we can certainly take on board for the future <3
Great product!
Delivery was quick, product was great and the free stickers were a great touch :)
July 19, 2024
Classy with a f#@k twist
Quick delivery and a wonderful looking classy necklace with a sweary twist f#@k it looks good and much smaller than I thought which meant it looked classy and unless close you didn't realise what it said which was written beautifully in italics
July 19, 2024
So friendly
So friendly. I was really impressed. One of my necklaces arrived damaged and they immediately sent me out a replacement. Thank you!
June 17, 2024
Reply from Frankly Collective
Thank you for your lovely review :)
Great
Love the necklace so me postage could have been a bit quicker though or its just me being impatient
June 17, 2024
Reply from Frankly Collective
We are so happy to hear that you love your necklace <3
Reply from Frankly Collective
Hi Emma, we are so sorry to hear this! Could you please drop us an email to help@franklycollective.com so that our customer services team can look into this asap.
Kind Regards
Great product- something a bit…
Great product- something a bit different and helpful customer service too!
June 19, 2024
Reply from Frankly Collective
Thank you so much for your lovely review!
I bought my friend a necklace with her…
I bought my friend a necklace with her favourite word on it 😂 she absolutely loved it.
I would definitely buy a product from this company agai.
June 17, 2024
Reply from Frankly Collective
Thank you so much for your lovely review!
10/10
Customer service is 10/10 easily, accommodating and helpful, jewelery is beautiful to! So far no tarnishing on Gold or silver 😊
May 21, 2024
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