Great customer service in regards to initial purchase which had a battery not able to hold charge. Fully explained refund process as well as assisting with questions along the way. New purchase has... See more
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Premium Refurbished iPhones 🚀 Why? Eighty percent of the carbon footprint of a smartphone occurs during production. When you buy refurb ... there is no production. Better for the planet 🌏 Better for your wallet. Frankly, it just makes sense!
Little Collins Street , 3004, Melbourne, Australia
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Unfortunately, the second phone that was sent to me after I returned the first phone was faulty, as confirmed by an Apple Genius Bar technician. I requested a refund and then bought another phone from Mobile Guru which has been great.

Reply from Frank Mobile
The S23 I bought was in great condition. I was a bit surprised that the phone was wrapped in a microfibre towel with a bit of twine, but the other materials were biodegradable and well-packaged. It came with a charging cable as well which I was pleasantly surprised about.

Reply from Frank Mobile
Absolutely thrilled with my phone and charger will definitely buy again in the Future. Pleasantly surprised how fast it arrived and how professional this company is.

Reply from Frank Mobile
I have purchased a few phones from franks mobile for my family, and have been completely happy with every order. Delivery time is great.

Reply from Frank Mobile
I had trouble communicating via email as their email address was not working at the time, after sending them a review about it, they reply immediately and sorted out my problem.
My battery capacity was below 80% and I only had it for under 2 months, I got a new battery from Apple and they refunded me the money the next day.
very happy with the result and for all their effort.
Thanks

Reply from Frank Mobile
Smooth transaction . Phones very good condition. Highly recommend. 5 stars

Reply from Frank Mobile
the service was superb and the phone was packed securely and was really in mint condition. feels like new

Reply from Frank Mobile

Reply from Frank Mobile

Reply from Frank Mobile
Good pricing, phone as described, quick service. Wasn’t my first purchase and won’t be my last. Well done!

Reply from Frank Mobile
Love that it came in eco friendly packaging! Plus phone is in great condition as advertised.

Reply from Frank Mobile
I appreciate the efficiency of Frank Mobile on how fast the item was posted. Plus the item was exactly as advertised.
Thank you very much for excellent service!

Reply from Frank Mobile

Reply from Frank Mobile
Straightforward ordering, no-frills re-usable packaging.
Delivered in a few days. Product as described.
Very beneficial to have a reliable company engaged in device re-use.

Reply from Frank Mobile
Received a phone that looks brand new, in great condition, delivered really quickly and thoughtfully packed. Couldn't be happier with the experience.

Reply from Frank Mobile
My second purchase from Frank, this one for my Dad. Again, the phone (mint condition) looks unused and works perfectly. Delivery was incredibly fast and I love the low environmental impact packaging. Do yourself and the environment a favour and purchase a refurb phone from these people!

Reply from Frank Mobile
Looked at the adds on fb liked wat I saw the purchased an iPhone 12 mint condition recieved it in not time flat
Then opened it & went wow I really couldn’t tell if it was refurbished & works like a brand new phone excellent quality service & delivery highly recommended Frank mobile cheers Allan Perth wa

Reply from Frank Mobile
Fully functioning phone at less than half the retail???? Absolutely yes!
Feels good on the ethos too to know I'm recycling a little 🌳🌳🌳
Came with heaps less rubbish to throw out as plastics, cute microfibre cloth and just the essentials!!! Thank you so much

Reply from Frank Mobile
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