Freckleface Home Fragrance Reviews 

274
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Feckleface in Cheltenham is a great addition to the Promenade. My friend and I have been visiting the store since it opened - both for gifts for friends and family and of course for ourselves too. C... See more

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Rated 5 out of 5 stars

I had such a lovely experience visiting the Cheltenham store. The shop is absolutely beautiful, and the home fragrances are unique, high quality, and smell incredible. A special mention to the manager... See more

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Rated 5 out of 5 stars

I have been going into freckleface in Cheltenham since the shop opened. I love the home fragrances very much, infact it’s my favourite place to be. Chamil Is fantastic, he’s always smiling and welc... See more

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Rated 1 out of 5 stars

Item was stolen despite royal mail clearly not following delivery instructions. Refusing to do anything despite having a broken foot. Their position is I am to search high and low whilst on crutche... See more

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Company details

  1. Candle Store

Written by the company

Freckleface started in 2017 as a hobby and a way of showing our son how a business works (he's always been a little entrepreneur). We made wax melts and candles for family and his teachers and it has grown from there. My son noah is now 17 and is my business partner and partner in crime, we are proud to have built a brand that is now stocked in 200 shops and continues to grow and expand. We decided early on to be a business we are proud of so our products are vegan, all of our ingredients are ethically and where possible, locally sourced, toxin and parraben free & we don't use any plastic in our packaging. We are a family run business, with my husband, nephew & best friends now working for us in our workshop where we make everything by hand.


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4.4

Excellent

TrustScore 4.5 out of 5

274 reviews

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4.4

All reviews

(274)

17 reviews in the last 12 months

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Rated 5 out of 5 stars

Every item freckleface sell is beyond…

Every item freckleface sell is beyond amazing. My house smells absolutely divine, for Christmas I gifted each family member a gift box from here and every one of them has asked for the website so they can buy more of their wax melts.
The staff go above and beyond to make sure you get the right smell you are after and they always have a smile on their face.
I swear by freckleface and have since stopped using more commonly known candle/wax melt brands

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

I discovered this company in a…

I discovered this company in a Christmas market. I was so pleased with how lovely the wax melts were I ordered again online. Delivery was quick and I was just as pleased with the quality of their product. Would definitely recommend.

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

Great wax melts

I came across Freckleface at a fair 2-3 years ago and bought some wax melts. They have such lovely fragrances that I have been buying them for myself and extended family/friends ever since. Candles are gorgeous too.

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

I love all the Freckleface products

I love all the Freckleface products, and everyone I have given a gift to feels the same. For me the natural non synthetic fragrance and that they are not tested on animals is a massive win!
Also the ladies in the shop are lovely especially the lady with the short brown hair so sorry I can’t remember your name!! X

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

Winter collection wax melt are brilliant

Having been introduced to the wax melts by my daughter... these are the best fragrances I’ve found... they make the house smell so good.... the online service is brilliant... love the winter tube of little melts! Will be buying regularly .
Kind regards
Carol Hollands

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

I can’t rate this company enough

I can’t rate this company enough. The wax melts are divine - addictive! And once the shops can re- open I would highly recommend a trip to the Stamford shop. It’s small, but very beautiful, and the staff are extremely welcoming and helpful. During lock down I have used the online service which is very efficient. I highly recommend them.

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful products

Beautiful products, care and thought into all the detail including the packaging which can be recycled.
Just keep going back for more 😀

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

Beautiful fragrance. …

The fragrance from the wax melts is beautiful and returns when you re-use it with another tealight. Delightful packaging and swift delivery.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent gift

Great range, excellent long lasting. Ordered for myself and gifts for my team working from home. Arrived as promised.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

Top quality

Was first given freckleface wax melts and burner as a gift from my granddaughter.
They smell amazing and the fragrance lasts really well. I have since treated myself to additional boxes. Great choice of fragrances to choose from and unlike some other melts there's none of that candle wax smell. Beautifully made and presented.
I have tried other makes but they leave me disappointed. I have to say these are the gold standard by which I judge all others.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

Love the wax melts

Love the wax melts and have been using them for several years. A large range of fragrances, which allows me to easily change the ‘mood’ of a room. Working my way through the ‘Winter Collection’ at present.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely fab products

Absolutely fab products, love my wax melts and the star burners look fab. Love the seasonal selection as well as the classic melts. Also sent as gift for my Sister which was greatly received! Really lovely quality, gorgeous packaging and speedy delivery x Thank you

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

We 💚 Freckleface

Myself,Family n Friends all love Freckleface. Between us I think we have purchased most of their delightful range. The wax melts are a must for any occasion. The shop in Stamford is definitely a place to visit and delivery communication is excellent. Highly recommend....

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

Love the wax melts

Love the wax melts, great choice of very long lasting fragrances and so easy to order. Previously purchased from craft fairs but have now signed up to a monthly delivery of 10 melts. The winter collection is quite evocative with traditional Christmas fragrances creating a cosy, warming atmosphere in our home throughout the festive season. Am looking forward to switching to the new monthly delivery of seasonal inspired melts for the coming months. Have contacted the company over the phone on a couple of occasions and have found their customer service to be excellent. Both time have been queries regarding my account, very quickly resolved. Although the packaging does seem comparatively large it can all be reused or recycled and does mean my melts arrive in perfect condition. Would highly recommend and looking forward to ordering gift sets for family and friends throughout the year.

January 27, 2021
Unprompted review
Rated 5 out of 5 stars

Classy soya melts

I first found Freckleface wax melts in wholefoods groceries and have since been ordering online. The melts are of a much much higher quality than any other I’ve tried and have a subtle but beautiful fragrance which lasts forever and fills the house. My particular favourites are the coffee and the rose melts. For a while I subscribed to the £35 per month offer but didn’t want to spend as much monthly so I’m really pleased there is now a cheaper option for a monthly delivery. Can’t wait to receive the next batch to make our new house smell lovely!

January 27, 2021
Unprompted review

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