freddyandco.com.au Reviews 442

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

The quality of the mat is great! Exactly what we wanted. Also very happy about the company being an Aussie small business. The design could have been better though. The interactive side with the ma... See more

Company replied

Rated 5 out of 5 stars

Love this mat! Ordered it Wednesday afternoon and if was delivered early the next afternoon! The patterns and cushioning are great. We'll need to put some non slip material underneath to ensure it doe... See more

Rated 5 out of 5 stars

Freddy and co play mat looks good quality and I love that it’s thick and soft. My 6 month old spends so much time just moving himself around on it snd toddler enjoys being able to sit somewhere where... See more

Company replied

Rated 4 out of 5 stars

Love the play mat especially the beautiful indigenous art work. It’s great quality, comfy for the little ones tummy time and laying around as a family. I’ve only given 4 stars because just 2 days aft... See more

Company details

  1. Baby Store

Written by the company

Non-toxic reversible baby play mats with playful style. Designed for babies. Designed for parents.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

442 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Love the mats they have been great I…

Love the mats they have been great I have brought 5 (some for friends and for different rooms in the house!)

March 24, 2023
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Reply from freddyandco.com.au

Thank you so much Amy. We are glad you love all your Freddy & Co play mats. Thanks for your support.

Rated 5 out of 5 stars

Great playmat

Purchased from Melbourne PBC expo. The team there were great at showing their product, the choices, and shipping was also fast!

We love the playmat. It gets used in our loungeroom everyday with our 6 month old

February 24, 2023
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Reply from freddyandco.com.au

Thanks Jessica. We are so grateful for your kind words.

Rated 5 out of 5 stars

Excellent customer service and…

Excellent customer service and products, the quality of the product and its design are great.

February 24, 2023
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Reply from freddyandco.com.au

Thank you Nathaly. We are incredibly grateful that you took the time out to leave us a 5-Star review.

Rated 5 out of 5 stars

Great quality playmat

Great quality playmat. Saves a lot of falls from our 10 month old. Really impressed!i love that it can convert into a normal mat on the other side.

February 18, 2023
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Reply from freddyandco.com.au

Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! We are glad you love the versatility of having the reverse side.

Rated 5 out of 5 stars

great customer service

great customer service, quick delivery. products are amazing - I keep coming back for more!

February 17, 2023
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Reply from freddyandco.com.au

Thanks for your kind words Zoe. We really appreciate your feedback and your continued support. Thanks for being a part of the Freddy & Co team!

Rated 5 out of 5 stars

This was an easy website to use all…

This was an easy website to use all round from searching for products to payment options.

March 7, 2023
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Reply from freddyandco.com.au

Thanks for your feedback Eva. We are constantly working on making our customer experience as seamless as possible.

Rated 5 out of 5 stars

I love all 4 of my mats that I have…

I love all 4 of my mats that I have brought. One in the lounge room one in the play room one in baby’s room and one in my daughters room. Wish there were more adult type styles to put one in my own bedroom. They’ve been amazing for kids. Great for sensory seeking children as well. I also take one of them outside on the grass to get kids outside. So good 😊 thank you for making such an amazing product.

February 12, 2023
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Reply from freddyandco.com.au

Thank you Lucy for taking the time to leave a wonderful review. We really appreciate the feedback and will continue to refine our designs and provide as many combinations as we can for our wonderful community.

Rated 5 out of 5 stars

My toddler loves the mat as he uses his…

My toddler loves the mat as he uses his cars on the road and builds buildings to go next to the road. The mat is really thick and cushioned which makes it ideal for sitting/lying on. My 6mth old baby loves tummy time on the mat and rolling around. The mat is very easy to clean which is a must for us with little kids. The shipping was also super fast. I would definitely recommend getting a mat like this one.

February 10, 2023
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Reply from freddyandco.com.au

Thanks for your comprehensive review Jennie. We really appreciate it and am grateful you have had seen the positives of having your Freddy & Co play mat. It is great hearing that your little one is having a blast.

Rated 3 out of 5 stars

The Freddy and co company was flawless…

The Freddy and co company was flawless very quick with the dispatch of the play mat.
My complaint is with your courier, courier please was disgraceful they delivered my play mat to completely wrong address I was 17 and it went to 23. I was lucky that the people living there delivered the parcel to me when they got home. But to spend a lot of money on this play mat and not even have it delivered to the correct postal address it’s horrendous and stressful. I think you need to consider a change in couriers.

February 12, 2023
Unprompted review
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Reply from freddyandco.com.au

Thanks for leaving a review Nichola.
We are glad your play mat arrived so quickly. Our team always dispatches next day. We are in a constant battle to improve our delivery processes for the customer but we do believe Freddy & Co use the best couriers available to delivery to our customers. Our beautiful country is so big and every area has different franchisees delivering to our customers. This feedback is really helpful in building successful courier relationships so thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Easy to order

Easy to order and purchase - took a minute or two now we wait excitedly for our baby playmat!

February 9, 2023
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Reply from freddyandco.com.au

Thanks for your feedback Melissa. We appreciate your support and hope you love your play mat.

Rated 5 out of 5 stars

Very easy to use

I found the website very easy to use and speedy checkout. I just hope they can stock some more products as I love supporting small businesses.

February 8, 2023
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Reply from freddyandco.com.au

Thanks for taking the time to leave a review Madelyn. We appreciate your kind words.

Rated 5 out of 5 stars

High quality playmats

Just bought a large Freddy and co playmat for my sister’s new baby. We’ve had ours for over 2 years and it is so nice to put baby down on. Makes playing on the ground with little babies/toddlers so much easier on the knees. Definitely worth the price!

February 7, 2023
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Reply from freddyandco.com.au

Thanks you so much for the 5 stars. We love that you believe in our play mats and have grown the Freddy & Co family. We hope your niece or nephew loves their new play mat.

Rated 5 out of 5 stars

Excellent product

Excellent product, good material. It’s soft and easy to clean. Ordering and postage was super quick.

January 19, 2023
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Reply from freddyandco.com.au

Thanks for the 5 stars. We are glad you love your Freddy & Co play mat and that delivery was super quick.

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