Booking was ok but it was not an unusual experience. I can describe it at an ordinary doing. The price were ok but sometimes not understandable high prices for a few days.
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Review summary
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Reviews shaping this summary
it was quite easy booking the fklights but each passenger req. indiv luggage booking no copy possible
Company replied
Cabin was not well maintained and clean, old looking. Seats are not comfortable and leg space is too small. Food and drinks are very bad, not many choices and overpriced, flight was good but not much... See more
Company replied
Next flight to Antalya and I preferd Freebird, because last winter it was very good flight and very good service. Price and quality is good! Till the next flight Freebird🫶
Company replied
Company details
About Freebird Airlines
Written by the company
25 Years in the Skies
We proudly celebrate 25 Years in the Skies. Our journey began with our first commercial flight from Istanbul to Lyon on 5 April 2001. What started with a fleet of three MD-83 aircraft has grown into an international operation supported by the strong aviation heritage of Gözen Holding.
Over the past 25 years, we have continued to grow, renew our fleet and connect passengers with popular holiday destinations. Our colourful aircraft tails have become a reflection of the diversity of our passengers, our colleagues and the destinations we serve.
Your Shortcut to Sunshine 🧡
Freebird Airlines, a member of Gözen Holding, is an international leisure airline based in Türkiye. Together with its Malta-based sister airline, Freebird Airlines Europe, it operates scheduled and charter flights to popular holiday destinations, primarily across Europe.
Freebird Airlines was established in 2000 and operated its first commercial flight on 5 April 2001. Today, Freebird Airlines and Freebird Airlines Europe operate direct flights to more than 170 destinations with a combined fleet of 14 Airbus A320 aircraft. Freebird Airlines’ main base is Antalya Airport.
As a member of Gözen Holding, Freebird Airlines benefits from more than 45 years of experience in the aviation industry. Gözen Holding provides services across several areas of aviation, including airline representation, fuel supply, supervision, brokerage, safety and training.
Freebird Airlines is committed to creating sustainable value for its passengers, employees and stakeholders through its operational expertise, technology and employment infrastructure. In 2002, Freebird became the first airline in Türkiye to receive the ISO 9001:2000 certification from TÜV Rheinland. In July 2006, it became the first charter airline in Türkiye to obtain IOSA registration under the IATA Operational Safety Audit programme.
Freebird Airlines Europe
Freebird Airlines Europe commenced operations on 20 February 2019 after receiving its Air Operator Certificate from the Malta Civil Aviation Directorate. Based in Malta, the airline operates in accordance with European Union Aviation Safety Agency standards and Maltese aviation regulations.
![Freebird Airlines on Instagram](https://cdn.trustpilot.net/consumersite-businessunitimages/54ef07940000ff00057daf85/profile-description/nstagram-icon.png"){kind=icon}
Contact info
To Feel Free
3.6
Average
2K reviews
Asks customers to review
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I had a question regarding luggage…
I had a question regarding luggage allowance which I asked using WhatsApp. My question was answered quickly, in a very clear and concise manner. Just what is wanted.
May 5, 2025
Unprompted review
Reply from Freebird Airlines
Dear Passenger,
Thank you for taking the time to share your review.
We're pleased to hear that our Service Center team was able to assist you promptly as per your request.
Best regards
It was a nice experience
It was a nice experience overall, didnt have anything negative
April 21, 2025
Reply from Freebird Airlines
Dear Passenger,
Thank you for choosing us and taking the time to share your review.
We are committed to maintaining excellent service for all our passengers and greatly appreciate your feedback.
Best regards
Great service
April 27, 2025
Reply from Freebird Airlines
Dear Passenger,
Thank you for your positive review!
We're glad to know you were satisfied with our service.
Best regards
I liked the price of ticket and the way…
I liked the price of ticket and the way to buy ticket on your website was quite easy.
May 4, 2025
Reply from Freebird Airlines
Dear Passenger,
Thank you for your kind words!
We're glad you found our website easy to use and that you were happy with the ticket price. We appreciate your positive feedback.
Best regards
I boarded a flight and all went good…
I boarded a flight and all went good but the food they served was worst in taste.
May 2, 2025
Unprompted review
Reply from Freebird Airlines
Dear Passenger,
Thank you for sharing your feedback.
We’re glad to hear that your overall flight experience went smoothly. At Freebird Airlines, we care deeply about the quality of the service we provide, including our onboard catering.
To better understand what happened and to review this matter internally, we have sent you an email requesting additional information. This will help us forward your comments to the relevant department for a proper evaluation.
Best regards
Reply from Freebird Airlines
Dear Passenger,
Thank you for your feedback!
We're delighted to hear everything went well and you had a perfect flight experience.
Best regards
no frills, no complaints
We got where we wanted to go for a really cheap price.
Was worried when I didn't get a confirmation mail so contacted customer service through WhatsApp and got a reply very fast.
Check in was quick and friendly. Our flight was a 3.5 hours nightflight so I slept through most. Would have appreciated if the chairs would have had a headrest, but for this rate I am not complaining.
April 28, 2025
Reply from Freebird Airlines
Dear Passenger,
Thank you for sharing your experience!
We're glad everything went smoothly and that our support team could assist you quickly.
Best regards
I had a great service at Freebirds!
I had a great service at Freebirds costumer WhatsApp Service Hotline who helped me with some complicated check-in for the Flight for my two kids & me back from ATY.
Very friendly and they solved immediatly all my problems - I am really thankfull for that help & advise! Good job!
April 25, 2025
Unprompted review
Reply from Freebird Airlines
Dear Passenger,
We appreciate you taking the time to share your experience.
We're glad to hear that our Service Center team was able to assist you with your issue and that you were satisfied with the resolution.
Best regards
Easely to find our journey
April 24, 2025
Reply from Freebird Airlines
Dear Passenger,
Thank you for your kind words.
We appreciate your positive feedback. We hope to have you on board for your next flight with us.
Best regards
Reply from Freebird Airlines
Dear Passenger,
Your review is greatly appreciated!
Delivering a rewarding flight experience for all our passengers is what drives us.
Best regards
The flight was really good and very…
The flight was really good and very professional managed. And we landed more than in time, 20 minutes earlier. Thank you very much for this beautiful Service.
April 16, 2025
Reply from Freebird Airlines
Dear Passenger,
Thank you for your thoughtful review!
Ensuring our passengers have a great flight experience is our commitment.
Best regards
Reply from Freebird Airlines
Dear Passenger,
Thank you for your feedback.
Seat space preferences can vary, but happy the rest of the flight met your expectations!
Best regards
👍✌️👍thanks for the Best Price
April 18, 2025
Reply from Freebird Airlines
Dear Passenger,
Thank you for your kind words.
We appreciate your positive feedback. We hope to have you on board for your next flight with us ✈️
Best regards
Very good good
April 18, 2025
Reply from Freebird Airlines
Dear Passenger,
We appreciate you taking the time to share your positive experience.
We're glad you found the booking process smooth and convenient. ✈️
Best regards
While ı was buying ı paid extra ı…
While ı was buying ı paid extra ı booked a seat with wide leg option and there was not even a wide seat seat on the plane. On the website seat number seven was showed as a wide leg but in reality it was not.. this was wrong.
April 8, 2025
Reply from Freebird Airlines
Dear Passenger,
Thank you for your review.
We understand your frustration about the seat issue. For your information, on our aircraft, only the seats in rows 1, 12, and 13 offer extra legroom.
We appreciate your understanding and hope to welcome you again on board with a better experience.
Best regards
Reply from Freebird Airlines
Dear Passenger,
We appreciate your feedback and are glad to hear that you had a positive experience with the us.
We understand that flexibility is important when booking your flight and we are always ready to assist you regarding all your requests. ✈️
Best regards
Thank you very mucht
April 6, 2025
Reply from Freebird Airlines
Dear Passenger,
You're very welcome!
We truly appreciate your gratitude and hope to see you again on a future journey.
Best regards,
Reply from Freebird Airlines
Dear Passenger,
Thank you for your feedback.
We’re glad to hear everything was in order, and we look forward to welcoming you back on board soon.
Best regards,
I will be flying with Freebrid Airlines…
I will be flying with Freebrid Airlines for the first time, so I don't have a concrete conclusion yet
April 1, 2025
Reply from Freebird Airlines
Dear Passenger,
Thank you for your review!
We hope your first experience with Freebird Airlines will be a pleasant one. Wishing you a great flight!
Best regards
Freebird, 10 points from me!
Booking the ticket went so easy and I got a cheap ticket compared to other organisations! A lot of choices of food aswell. Very good company!
April 8, 2025
Reply from Freebird Airlines
Dear Passenger,
Thank you for your review!
We’re happy to hear you enjoyed the booking process, the price, and the food options. Looking forward to welcoming you again!
Best regards
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