I called up Freedom Insurance just to go through some minor details over the phone before pressing the payment button. I was talking with Maya who i found to be extremely polite knowledgeable and help... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Recieved another call call from freedom today, I was quoted by txt by another company which would have saved me a whopping £4 per month from van Co not even 4 loafs of bread per month.. Been with free... See more
Company replied
Easy to set up a new insurance obviously had to go through all the normal questions but great when they validated the no claim discount without having to provide proof. Proof of the pudding will be if... See more
Company replied
Thank you Freedom Brokers, your staff members Mia and Mary were most pleasant in their telephone manner, very patient, calm and took the time to listen and explain what steps and options were availab... See more
Company replied
Company details
About Freedom Brokers
Written by the company
Freedom Brokers was created in 2017 to offer our fantastic services directly to consumers. Our objectives are to make the insurance process as effortless as possible, giving you the time to get on with the more important things in life.
Freedom represents independence – adopting new ideas and doing things differently from the rest of the insurance industry.We want to provide services to those overlooked by traditional insurers, giving a fair and high-quality service to a wide and inclusive customer base.
Written by the company
Contact info
4.4
Excellent
7K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
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Excellent customer service from Chris!!
Excellent customer service from Chris!!
June 5, 2026
Unprompted review
Reply from Freedom Brokers
Thank you for your kind feedback. We are pleased to hear that Chris provided you with excellent customer service. Your comments will be shared with him and the team, and we appreciate you taking the time to leave this review.
Reply from Freedom Brokers
Thank you for your great review. We’re pleased to hear you found the process simple and the pricing competitive. We appreciate your support and hope to assist you again in the future.
As a person not so tech savvie I foun
For a person not so tech savvie I found the setting up of my insurance was so easy and easy to understand, plus the fact that I could arrange the whole thing on the internet without having to speak to someone was a joy as I actually find it rather difficult to hear on the telephone.
Thanks Freedom I will be back next year.
June 5, 2026
Reply from Freedom Brokers
Thank you for your kind review. We’re really pleased to hear that you found the setup process easy to follow and that everything could be arranged online in a way that suited you. It’s great to know this made things more comfortable for you. We appreciate your trust in Freedom and look forward to supporting you again next year.
I am very happy with the service I have…
I am very happy with the service I have received from Freem Brokers.
June 2, 2026
Unprompted review
Reply from Freedom Brokers
Thank you for your review. We’re very pleased to hear that you are happy with the service you received from Freedom Brokers. Your feedback is greatly appreciated.
Easy and straightforward and a nice guy.
June 4, 2026
Unprompted review
Reply from Freedom Brokers
Thank you for your feedback. We are glad to hear you found the process easy and straightforward, and that our colleague made a positive impression. We appreciate you taking the time to share your experience.
So straightforward
So straightforward!
Easy to use website, clear and purchased insurance in minutes!
June 4, 2026
Reply from Freedom Brokers
Thank you for your kind feedback. We are delighted to hear that you found the process straightforward and easy to use, and that you were able to arrange your insurance so quickly. We appreciate you taking the time to share your experience.
Reply from Freedom Brokers
Thank you for your feedback. We are pleased to hear that you found everything easy and clear to understand. We appreciate you taking the time to share your experience with us.
Easy to navigate the site and helpful.
Easy to navigate the site and helpful., found what I needed so I’m happy
Keep up the good work
May 31, 2026
Reply from Freedom Brokers
Thank you for your kind review. We are glad to hear that you found the site easy to navigate and that you were able to find what you needed. Your feedback is appreciated, and we will continue working to provide a great experience.
Talked with a lady called Yolanda hope…
Talked with a lady called Yolanda hope I’ve spelled that right she was very helpful in when you in my Van Insurance . Very happy and a great price
June 3, 2026
Unprompted review
Reply from Freedom Brokers
Thank you for your kind review. We are pleased to hear that Yolanda was so helpful in arranging your van insurance and that you were happy with the price. Your feedback will be shared with her and the team, and we appreciate you taking the time to share your experience.
Clear precise and quick very nice person
Clear precise and quick very nice person
June 2, 2026
Unprompted review
Reply from Freedom Brokers
Thank you for your kind feedback. We are pleased to hear that you found the service clear, precise, and quick, and that our team member made a positive impression. We appreciate you taking the time to share your experience.
Reply from Freedom Brokers
Thank you for your kind feedback. We are pleased to hear that you found our service helpful, easy to understand, and reasonably priced. We appreciate you taking the time to share your experience with us.
Reply from Freedom Brokers
Thank you for your feedback. We are pleased to hear that you received great service. We appreciate you taking the time to share your experience with us.
Precious was very helpful and nice to…
Precious was very helpful and nice to me, she did her best, and I really appreciate her. Thanks again Precious.
June 1, 2026
Unprompted review
Reply from Freedom Brokers
Thank you for taking the time to leave this review.
We appreciate your kind words and will ensure these reach Precious and the team.
“I recently purchased van insurance…
“I recently purchased van insurance through Freedom Brokers and found the whole process straightforward and hassle-free.
May 29, 2026
Reply from Freedom Brokers
Thank you for the 5 star review.
We are pleased to hear you found the process to be straight forward.
Thank you for taking the time to leave the review.
Bella helped me to gain access my…
Bella helped me to gain access my account and was very professional i would highly rate the service she provided
May 30, 2026
Unprompted review
Reply from Freedom Brokers
Thank you for taking the time to leave this review for Bella.
We are delighted to hear how professional she was, and we appreciate you rating our service.
Thank you again we will pass on your comments to Bella.
Painlessly renewed my van insurance
Painlessly renewed my van insurance, operator was, polite, very efficient & a pleasure to deal with.
May 29, 2026
Unprompted review
Reply from Freedom Brokers
Thank you for taking the time to share your review.
We will pass on your kind comments to the agent who assisted you.
We are so pleased to hear how polite and efficient they were.
Alex was extremely helpful
Alex was extremely helpful. He got my issue resolved in just a couple of phone calls and was very professional. Top bloke
May 29, 2026
Unprompted review
Reply from Freedom Brokers
Thank you for taking the time to share your feedback. We are pleased to hear that Alex was able to resolve your issue efficiently and provide a professional service throughout. We will be sure to pass on your kind words to him. Your support is greatly appreciated.
Reply from Freedom Brokers
Thank you for the 5-star review.
We are pleased to hear you found the website easy to navigate.
Easy simple to do thumbs up
May 28, 2026
Reply from Freedom Brokers
Thank you for taking the time to leave a review.
We are pleased to hear you found the process straight forward.
We appreciate the feedback.
Reply from Freedom Brokers
Thank you for the feedback and for the 5 star review.
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