If I could rate in the negatives I would. Worst customer service of any online shop I have ever experienced. Returned some shoes and it took 6 weeks for me to get the shoes back in the right size. Mak... See more
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Terrible customer service. They take too long to respond, requiring multiple follow-up emails. By the time they reply, my query was no longer solvable as it was time-sensitive. The message I received... See more
I am extremely disappointed with the service I received from Freedom of Movement regarding a repair on my leather laptop bag. I booked the bag in on 24 March, with the understanding that repairs... See more
I am loyalist with regards to brands, and I purchased two items from your store, A golf Tee and a round neck. Wins: Material, design ( Not too loud), cuts, absolutely phenomenal. Room for improv... See more
Company details
Written by the company
Experience the beauty of handcrafted leather essentials by Freedom of Movement. Most of our products are meticulously crafted right in South Africa. Versatile and Comfortable. Proudly South African.
Contact info
190 Bree Street Gardens Cape town, 190 Bree Street Gardens Cape town, 8001, Cape Town 8001, South Africa
- +27 61 092 3485
- support@freedomofmovement.co.za
- freedomofmovement.co.za
2.5
Poor
416 reviews
Hasn’t replied to negative reviews
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super fast delivery
availability of stock, super fast and efficient check out and delivery process
July 25, 2023
very quick surprisingly
very quick surprisingly - I expected to wait to have the wallet engraved but it was shipped the same day I ordered.
June 25, 2023
Great service!
June 25, 2023
Very happy with services didn't wait …
Very happy with services didn't wait long to receive my parcel took 2days to be delivered 😊
June 25, 2023
Excellent service
May 25, 2023
FOM amazing service
Exceptional service and beautiful bags. Will definitely be buying more stuff.
June 25, 2023
Fantastic product & great service
You have a fantastic product - your FOM Vellies have been our ‘go-to’ shoes every day since receiving them. Your customer service was excellent, as were your delivery times. My husband and I have been a walking advert for your vellies. Well done!
June 25, 2023
Timeless
Just enjoy FOM. This time I ordered sneakers…Timeless, Comfy stylish sneakers. FOM never disappoints.
June 26, 2023
FOM - 5 star
Quality of clothing and shoes is excellent and staff are very helpful, friendly and go the extra mile for customers.
May 25, 2023
Fantastic brand!
May 25, 2023
Still waiting for delivery
Still waiting for delivery. Nothing delivered and courier phoned me from Alberton but we stay in Middelburg
May 25, 2023
Quick delivery 🚚 awesome items.
May 25, 2023
Amazing! Perfect! Except 1 thing...
Delivery was fast, amazing! Everything was perfect, except that the swimming shorts arrived with the anti-theft tag... so now i'm going to have to get it removed in a shop :/
May 25, 2023
Quality kicks and good service.
May 25, 2023
Delivery was fast and effective
Delivery was fast and effective, The only negative is that the shoe laces are too short, not enough left to tie shoe properly.
May 25, 2023
Great quality products and awesome…
Great quality products and awesome (fast) courier experience.
May 25, 2023
I am loyalist with regards to brands
I am loyalist with regards to brands, and I purchased two items from your store, A golf Tee and a round neck. Wins: Material, design ( Not too loud), cuts, absolutely phenomenal.
Room for improvement: your store needs to use nicer/ quality fragrances when packaging items, preferably ones you intend on selling or best smelling. Just a suggestion, i once fell inlove with a cologne from a packaging scent from a previous loyalist store i was buying from.
Absolute phenomenal store, and will be back soon for more.
May 25, 2023
Excellent Service
Excellent service & going the extra mile. I requested delivery by a certain date and I was kindly assisted.
May 25, 2023
Freedom Of Movement
Freedom Of Movement has been my absolute favorite brand of all time and their products are to die for!!
I would highly recommend thier products and their great service to anyone.
I do not only buy their products for myself but they are also great gift ideas !!!
The FOM team can be proud.
May 25, 2023
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