Excellent service from Alex, new hot tub ordered and delivered, very happy with our new hot tub. Great addition to our garden paradise.
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After having a leaking hot tub for a few months, we found Alex at FreedomSpas, after an initial visit to work out which part was leaking, he returned 2 days later with part, and fitted, leaving us wit... See more
Alex was very helpful, following my enquiry. He arrived on time and was very knowledgeable about hot tubs. Alex spent a long time cleaning and replacing parts. He gave us a lesson in hot tub maintenan... See more
I have been so impressed with Alex when he visited recently to complete a repair on my hot tub. After the initial contact he responded swiftly and was able to make an appointment within a week. He i... See more
Company details
Written by the company
Freedom Spas service and repair all types and sizes of hot tub and are Artesian specialists. Our experienced engineers have decades of experience diagnosing and repairing indoor and outdoor spas. We also offer annual and ad hoc servicing, a drain and refill service, plus installation and training for your new hot tub.
Contact info
Cimmeron, Doolittle Lane, LU6 1QX, Totternhoe, United Kingdom
- 07815 319081
- alex@freedomspas.co.uk
- freedomspas.co.uk
4.9
Excellent
71 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Totally trustworthy and decent
I called Freedom Spas because my tub had sprung a leak from a pipe. Alex was really helpful on the phone and managed to squeeze in a visit to diagnose the fault for me between his other customers. I was expecting him to say it would be weeks but it was only a couple ofdays before he got to me. He was immediately able to find what was wrong and even pointed me in the right direction to purchase the right bit to fix it. He was courteous and easy going and most of all trustworthy. I’ve not used him before - I don’t know him, but I felt it was important to write this review because his service was so exceptional. I won’t use anyone else now.
July 18, 2022
Unprompted review
Great service from Alex at Freedom
Great service from Alex at Freedom. Got my hot tub back up and running quickly. Great advice for the future as well!
July 13, 2022
Unprompted review
Alex has repaired and serviced our hot…
Alex has repaired and serviced our hot tub since we purchased it, his impeccable knowledge helps to get it repaired without delay. Always great time keeping. Great friendly competitive service every time.
July 5, 2022
Unprompted review
Great help from Freedom Spas
Great help from Freedom Spas, specially for us first timers. We inherited a Hot tub in our new home and has no idea what to do. A couple of hours latter, parts replaced, tub maintenance done and lesson on how to keep it going.
June 26, 2022
Unprompted review
Alex was brilliant
Alex was brilliant, he worked around my hectic schedule and did a fantastic job. My spa is now back to its original condition and working perfectly. He even fixed the waterfall which I had assumed would be broken forever! Thanks again
June 22, 2022
Unprompted review
Excellent all round
Excellent all round. Alex is responsive to my messages/calls. He discusses the issues with me and showed me the faults etc…. All round very helpful and friendly guy - and exceptionally knowledgeable when it comes to all thinks hot tubs!
June 22, 2022
Unprompted review
Great maintenance from Freedom Spas
Alex from Freedom Spas has been out to us a couple of times for general maintenance and also to resolve some problems for us. He has been very helpful and has our spa running well.
May 12, 2022
Unprompted review
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