Freerider Co. Reviews 553

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

Terrible customer service - bought a sling and returned it and never got my refund. Emailed customer service more than 10 times with no reply. Scam!

Rated 5 out of 5 stars

I placed an order on Friday 9th June 2023 for the grey leopard print sling and satin pouch. The order was processed extremely quickly and was delivered by Royal Mail on Monday 12th June. I had only... See more

Rated 5 out of 5 stars

Absolutely love my Freerider carrier The big waistband makes this carrier SO much comfier than other ones I've tried. The weight is distributed really well and I never get any back pain with it. It a... See more

Rated 4 out of 5 stars

Love the original Freerider baby carriers! They had lovely advertising and showed easy ‘how to’ videos. However, I recently went on the website to order for a friend and saw the company has gone sup... See more

Company details

  1. Baby Store

Information provided by various external sources

Maternity essentials for the modern parent. Sustainably produced from the highest quality fabrics with style in mind.


Contact info

3.6

Average

TrustScore 3.5 out of 5

553 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

This is the third Freerider wrap I have…

This is the third Freerider wrap I have bought in the last year (for three different mums). Mum no.1 was so impressed with it, that when I asked if she thought the wrap would be useful for the two new mums, she had no hesitation in saying, 'Yes'!

January 2, 2021
Rated 3 out of 5 stars

Lovely but sizing is a bit off

I bought the compression leggings following the birth of my little one.
I’m normally a 12-14 and had only grown a bit during my pregnancy so bought the Large (which suggest 14-16 on the size chart)
They are a very small 14-16, I would almost say that their sizing is about 1-2 sizes off where it states it is. The quality of the leggings is lovely, and they are really well made.

January 1, 2021
Rated 1 out of 5 stars
Freerider Co. logo

Reply from Freerider Co.

Hey Christine,
I'm really sorry to hear this! Could you drop us an email at support@freeriderco.com and we'll get this sorted for you right away!
Freerider Co. X

Rated 1 out of 5 stars

I need to return this item

I need to return this item. There aren’t sufficient instructions to do so. It is the incorrect size

December 29, 2020
Freerider Co. logo

Reply from Freerider Co.

Hey Denise, details of how to return your item are on the returns page on our website :) Alternatively, you can go to www.freeriderco.com/a/returns to use our returns portal to initiate your return.
I hope that helps X

Rated 5 out of 5 stars

Amazing leggings!

Brought some leggings for baby bump, they quickly arrived. They came in recycling packaging which I love! No plastic.
The leggings are so comfortable, and although a tad pricey they are worth it! The support they give the bump is amazing and they are stretchy so don’t dig in. The material is high quality. I always worry about leggings being see through, however these are far from it!
I highly recommend the leggings

December 28, 2020
Rated 5 out of 5 stars

Fantastic product

Fantastic product. Gorgeous fabric and easy to use. Love how much freedom it gives you. Great choice of colours. Plus excellent customer service, packaging and delivery etc. Highly recommend this sling (and have tried many others which don’t compare).

December 26, 2020
Rated 3 out of 5 stars

love the sling but find it’s a bit…

love the sling but find it’s a bit small. I am 5ft9 and a size 14 and i am only just able to tie the sling properly, it does stretch out but isn’t as accommodating as it should be for the price.

December 24, 2020
Rated 4 out of 5 stars

bump support leggings & quilted tie top

I purchased the bump support leggings & quilted tie pullover. LOVE the top. I would suggest sizing down for best fit! At first, I loved the leggings. Stretchy but supportive, BUTT LIFTING and comfortable. But they did not stay up as well as some of my other favorite maternity leggings. Also, they run a bit long.

December 22, 2020

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