Terrible customer service - bought a sling and returned it and never got my refund. Emailed customer service more than 10 times with no reply. Scam!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I placed an order on Friday 9th June 2023 for the grey leopard print sling and satin pouch. The order was processed extremely quickly and was delivered by Royal Mail on Monday 12th June. I had only... See more
Absolutely love my Freerider carrier The big waistband makes this carrier SO much comfier than other ones I've tried. The weight is distributed really well and I never get any back pain with it. It a... See more
Love the original Freerider baby carriers! They had lovely advertising and showed easy ‘how to’ videos. However, I recently went on the website to order for a friend and saw the company has gone sup... See more
Company details
Information provided by various external sources
Maternity essentials for the modern parent. Sustainably produced from the highest quality fabrics with style in mind.
Contact info
United Kingdom
- support@freeriderco.com
- freeriderco.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent product and fast delivery
Excellent product and fast delivery. Would recommend
This is the third Freerider wrap I have…
This is the third Freerider wrap I have bought in the last year (for three different mums). Mum no.1 was so impressed with it, that when I asked if she thought the wrap would be useful for the two new mums, she had no hesitation in saying, 'Yes'!
After some issues with my delivery not…
After some issues with my delivery not arriving (Royal mails fault) the customer service team quickly dealt with the delivery problem and I received a lovely quality wrap !
Lovely but sizing is a bit off
I bought the compression leggings following the birth of my little one.
I’m normally a 12-14 and had only grown a bit during my pregnancy so bought the Large (which suggest 14-16 on the size chart)
They are a very small 14-16, I would almost say that their sizing is about 1-2 sizes off where it states it is. The quality of the leggings is lovely, and they are really well made.
My baby absolutely loves it!
My baby absolutely loves it! I loved mine so much two of my friends bought the same one! Really comfortable and looks good too. Highly recommend!
It’s finally here
It’s finally here! It took a whole month for my order to get to my address but it is utterly beautiful. I am happy with my baby wrap. Thank you
I need to return this item
I need to return this item. There aren’t sufficient instructions to do so. It is the incorrect size

Reply from Freerider Co.
Amazing leggings!
Brought some leggings for baby bump, they quickly arrived. They came in recycling packaging which I love! No plastic.
The leggings are so comfortable, and although a tad pricey they are worth it! The support they give the bump is amazing and they are stretchy so don’t dig in. The material is high quality. I always worry about leggings being see through, however these are far from it!
I highly recommend the leggings
Bought leggings and top for my daughter…
Bought leggings and top for my daughter and she is delighted with them. Good quality.
Was very helpful
Was very helpful, and understanding, did her most to make sure I got item in time for Christmas. Thank you.
Excellent service
Excellent service; professional, & efficient.
Thoroughly recommend any of their products:- leggings extremely comfortable & stylish & sizing very good.
Fantastic product
Fantastic product. Gorgeous fabric and easy to use. Love how much freedom it gives you. Great choice of colours. Plus excellent customer service, packaging and delivery etc. Highly recommend this sling (and have tried many others which don’t compare).
love the sling but find it’s a bit…
love the sling but find it’s a bit small. I am 5ft9 and a size 14 and i am only just able to tie the sling properly, it does stretch out but isn’t as accommodating as it should be for the price.
The half wrap shirt is beautiful
The half wrap shirt is beautiful, great quality and well made. Shipping took longer than expected but other than that no complaints!
Love the material and the look!
bump support leggings & quilted tie top
I purchased the bump support leggings & quilted tie pullover. LOVE the top. I would suggest sizing down for best fit! At first, I loved the leggings. Stretchy but supportive, BUTT LIFTING and comfortable. But they did not stay up as well as some of my other favorite maternity leggings. Also, they run a bit long.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







