Finding a company who can even do repairs nowadays was a bonus in itself. What an excellent service we received and full communication throughout. I cannot believe the speed of repair either. We had... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Ordered online and the item was dispatched far quicker than the projected delivery timings. Only delayed as Royal Mail took 48 hours to collect. Item was well packaged and came with the necessary to... See more
Company replied
I placed an online order and was pleasantly surprised as the item was shipped much sooner than expected. The only hold-up was that Royal Mail took two days to pick it up. The packaging was excellent,... See more
Company replied
When my FreeSat device stopped working, I looked at the FreeSat Spares website. They gave precise instructions on how to package my device, including a printable address label. My device was repaired... See more
Company details
Written by the company
We are an independent supplier of Parts & Accessories for the Freesat UK Products & Lots of other TV, Satellite Products. Offering Repair Services on Arris, Panasonic & Humax Set top boxes. We have tonnes of expert advice in our blog, and if you get stuck, we can help via our webchat service.
Contact info
The Potteries, Langford Road, BS23 3PD, Weston-super-mare, United Kingdom
- 01934 660480
- store@freesatspares.co.uk
- freesatspares.co.uk
4.6
Excellent
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Helpful and supportive without frills!
January 4, 2025
New life for old Workmate
The catches on my 40 year-old Workmate had all snapped so the feet wouldn't stay put making it pretty well unusable. Replacements from Freesatspares came in two days and fitted perfectly.
January 3, 2025
They will repair your Freesat box
Communication was good, problem dealt with quickly and efficiently. Had freesat box back within a week of sending it
December 7, 2024
Very satisfied Fault free order and delivery process
Fault free order and delivery process. Unit works fine. Will use Freesat again.
December 6, 2024
Very quick and efficient repair…
Very quick and efficient repair service.
Repaired and returned my Humax set top box i under a week for £60.
Very happy with the service.
December 6, 2024
Highly recommend this company
Excellent customer service, very helpful as i am older and not familiar with on line repairs. Post was easy and reasonably priced. Superfast repair and very cheap cost. Can not thank them enough.
March 4, 2025
Unprompted review
1st class freesat experts
It started with a polite request for assistance regarding the repurposing of a sky dish. I found the advice extremely helpful that I ended up buying the parts I needed from them. They seemed to me like they know what they're talking about
And in plain English too. I followed the instructions and like they said I would be up and running. Nothing but praise.. well worth my 5 stars. Delivery too was spot on. If I should need to; I will be using them again.
December 6, 2024
BT Youview box - new hard drive…
My BT Youview box needed a new hard drive. Freesat Spares replaced it and the box is now working as it should. It cost £50 plus the cost of sending to them. I was happy to get the box repaired - hopefully the new drive will last for a few years.
December 2, 2024
Great advice and fast service.
December 2, 2024
I ordered a viewing card from…
I ordered a viewing card from freesatspares.co.uk on 29th November 2024, which I paid for, but have had no delivery. Despite sending emails asking for clarification, there's is no reply.
Rubbish
November 29, 2024
Unprompted review
Price and quality excellent.
I have had equipment repaired and bought new. This is an effective and efficient company willing to reply promptly to e mail questions, I recommend this company unhesitatingly.
August 4, 2024
Where to buy a replacement Freesat hard drive!
Nothing made the experience great, it was just a replacement hard drive!
Freesat spares quickly sent me the correct part with some useful tools.
I would recommend Freesat Spares for their help in getting my computer quickly going again!
This review is freely given without any pressure from anyone!
October 8, 2024
Brilliant service
October 7, 2024
Very helpful
Very helpful, and was advised of the best approach to adopt and was advised against several options that I thought of taking, on the subject of cost.
January 2, 2025
Unprompted review
Did exactly what they said which is…
Did exactly what they said which is exactly what you want. Fab service.
October 7, 2024
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