Finding a company who can even do repairs nowadays was a bonus in itself. What an excellent service we received and full communication throughout. I cannot believe the speed of repair either. We had... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Ordered online and the item was dispatched far quicker than the projected delivery timings. Only delayed as Royal Mail took 48 hours to collect. Item was well packaged and came with the necessary to... See more
Company replied
I placed an online order and was pleasantly surprised as the item was shipped much sooner than expected. The only hold-up was that Royal Mail took two days to pick it up. The packaging was excellent,... See more
Company replied
When my FreeSat device stopped working, I looked at the FreeSat Spares website. They gave precise instructions on how to package my device, including a printable address label. My device was repaired... See more
Company details
Written by the company
We are an independent supplier of Parts & Accessories for the Freesat UK Products & Lots of other TV, Satellite Products. Offering Repair Services on Arris, Panasonic & Humax Set top boxes. We have tonnes of expert advice in our blog, and if you get stuck, we can help via our webchat service.
Contact info
The Potteries, Langford Road, BS23 3PD, Weston-super-mare, United Kingdom
- 01934 660480
- store@freesatspares.co.uk
- freesatspares.co.uk
4.6
Excellent
231 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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Repaired my old Youview Box
Repaired my old Youview Box. Prompt, fair price and good communication. Look no further
December 6, 2024
Unprompted review
Good work - great results! Company fulfilled all my expectations
Company fulfilled all my expectations, completing the work on my Humax box on good time and, of course, with successful results.Very pleased at the outcome- thank you!
November 12, 2024
Unprompted review
Love my freesat
Love my freesat has all I need, record catch-up and on demand.
December 1, 2024
Unprompted review
A good experience
A good experience. I bought two Freesat boxes earlier this year (one was a refurbished box) and both have been working perfectly. Good speedy service at the right price. Thanks.
March 5, 2024
Unprompted review
Excellent service
Excellent service, easy to use website. Choice of repair offered which was quickly undertaken and item returned promptly.
November 4, 2024
Unprompted review
Speedy repairs
Prompt communications via email and our Humax Freesat box was repaired and returned very speedily. We don’t know what was the issue with our box and it would’ve been interesting to know - but it’s working again now, so that’s the main thing!
December 6, 2024
Unprompted review
Brilliant service
Brilliant service! Quick and easy to get box repaired and much cheaper than a new box. Highly recommended.
November 14, 2024
Unprompted review
Great service
The whole process from start to finish was great. Excellent communication and reasonable prices.
June 1, 2024
Unprompted review
Great service quick turnaround can't…
Great service quick turnaround can't ask for more
November 25, 2024
Unprompted review
Ordered repair from France
Ordered repair from France. The website was reluctant to accept French address, but customer services contacted me to process the order manually. Then the service was prompt and faultless, including postage to the EU. STB returned in full working order and has since been working fine.
October 18, 2024
Unprompted review
Fabulous service
Fabulous service unit sent back for repair and I was informed within 48 hours of the problem with it and I was offered a refurbished unit
Fantastic service
April 20, 2024
Unprompted review
The service was brilliant and so quick…
The service was brilliant and so quick I hardly noticed my box had gone in for repair I would recommend Freesat Spares for any tv box repairs.
October 11, 2024
Unprompted review
I needed a Freesat box for France
I needed a Freesat box for France. Kieren advised me, gave really fast delivery to a friend in UK and even threw in an EU lead. Very happy with our purchase.
June 7, 2024
Unprompted review
Excellent service
Excellent service, rapid delivery and easy to install my replacement freesat hard drive
March 15, 2024
Unprompted review
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