French Quarter Reviews 

107
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I would like to thank the lovely team at the French Quarter who upon seeing the address on a gift voucher order proactively contacted me to ask if I was trying to buy a voucher for a restaurant of th... See more

Rated 5 out of 5 stars

This beautiful little store has the most wonderful stock, perfect to dress your own home, treat yourself or gift to a loved one. French Quarter makes shopping for a friend an absolute breeze. Always w... See more

Rated 5 out of 5 stars

Thank you to the lovely staff at The French Quarter for being so incredibly helpful. I mistakenly purchased vouchers from their website for a restaurant in Newcastle with the same name. Staff from Fre... See more

Rated 5 out of 5 stars

Ordered a Christmas pressie and card for my partner (I'm in Singapore; he's currently in Brentwood). Lin and her team was very helpful and more than willing to get prepare and deliver them in a sho... See more

Company replied

Company details

  1. Gift Shop
  2. Home Goods Store

Written by the company

French Quarter is a carefully curated collection of Homewares, Gifts & Accessories made up of talented local artisans as well as globally sourced products that are not readily available on the High Street.


Contact info

4.9

Excellent

TrustScore 5 out of 5

107 reviews

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4.9

All reviews

(107)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery. Have ordered before and received a very helpful friendly service.

July 16, 2023
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Reply from French Quarter

Thank you for taking the time to write a review....Glad you have the full set of lanterns now!

Rated 5 out of 5 stars

Just love this shop

Just love this shop ! Service always excellent and happy to help x

June 8, 2023
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Reply from French Quarter

Thank you so much Amanda! We love hearing this kind of feedback x

Rated 5 out of 5 stars

Fabulous and awesome

Amazing service. Ordered on a Monday delivered by the Tuesday afternoon. And my frames are truly STUNNING. So well packaged. Just the most beautiful shop

May 14, 2023
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Reply from French Quarter

Alyssa thank you so much for this feedback with love hearing from happy customers!

Rated 5 out of 5 stars

Wonderful Shop

This is such a wonderful gem of a shop! I love visiting and always find something pretty and unique. Such lovely owners, great to support such a fantastic small business

October 19, 2022
Rated 5 out of 5 stars

This place is amazing

This place is amazing, I love it. Family run, so friendly and helpful. Beautiful stock

May 9, 2022
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Reply from French Quarter

Thank you so much Sarah for such a lovely review!

Rated 5 out of 5 stars

Beautiful lanterns delivered earlier…

Beautiful lanterns delivered earlier than expected. We would definitely recommend French quarter for first class quality and service

April 27, 2022
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Reply from French Quarter

Hi Sandrs so glad you would recommend us, thank you so much!!

Rated 5 out of 5 stars

Great little shop

Love this shop!, lots of unique items, non commercial. Great online service, very quick transactions. So much to choose from and so reasonably priced. Have a look, something for everyone, great for gift or home shopping

March 5, 2022
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Reply from French Quarter

Thank you Anita such a lovely review, we have the best customers!

Rated 5 out of 5 stars

Helpful team who goes beyond to Christmas happen

Ordered a Christmas pressie and card for my partner (I'm in Singapore; he's currently in Brentwood). Lin and her team was very helpful and more than willing to get prepare and deliver them in a short notice. Conversation all took place online - and it was perfect gift! They help to write a beautiful message in card. Michael got them just before Christmas (in less than 24 hours).

Thank you very much - you help to ensure he got a little something for Christmas from me; albeit he's far from home.

December 30, 2021
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Reply from French Quarter

You are more than welcome Lynn! So glad we could help ensure Michael still received a lovely Christmas present. Look forward to helping you again one day!

Rated 5 out of 5 stars

my gonk

I found there service and delivery of my purchase excellent

December 24, 2021
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Reply from French Quarter

Glad to hear you were pleased with our service William! Thank you for taking the time to write us a review!

Rated 5 out of 5 stars

Brilliant service!

Brilliant service, both in-store and online. I had popped in with my family and was alerted to the fact they have a website while in there, which I wasn't aware of, so I actually bought online and then picked up from store.

They're really lovely in the store and also called me to say it was ready, even though I had an email and when I was in the store, there was a bit of a queue, but the lady behind the counter realised I was there to pick up and grabbed it in between serving.

Just a really lovely shop and good old fashioned customer service with a human touch - it's quite nice to visit a shop where you can tell they enjoy what they do. Defo hit up the shops on Crown Street as they give you better service than all the bigger shops who don't seem to value customers as much.

Repeat shopper here!

December 15, 2021
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Reply from French Quarter

Thank you so much for this review Dave it is so so kind! Glad to hear that you have made the most of our online and instore service and we look forward to seeing you again.

Rated 5 out of 5 stars

The loviest shop tucked away down…

The loviest shop tucked away down Brentwood highstreet , there’s everything you need for all occasions and the best customer service around.

December 7, 2021
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Reply from French Quarter

Thank you so much Sophie this is so lovely of you!

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