A fully vegan meal delivery service with great tasting balanced meals. Finished the expensive, last minute, and often non-healthy Deliveroos and Uber Eats when we don't feel like cooking. I can see us... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
The food itself is decent—though some dishes look nothing like the photos. But the customer service is practically nonexistent. Imagine your order arrives damaged, with soup spilled all over th... See more
VFC is a very good alternative for food at work. It is delivered once a week with the meals of the week. It is very tasty, however, in terms of quantity, it is medium-small size, so for me it is an ax... See more
Company replied
I'm satisfied with the service because the food is tasty, light, easy to heat and the delivery was without problems. It's a great way to save time because I don't need to prepare my lunches at work an... See more
Company replied
3.4
Average
796 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Freshgreens
Thanks!! 💚💚
Good food and fair prices
Good food and fair prices. Perfect to save you some time on those busy weeks while staying healthy.
August 30, 2022
Unprompted review
Reply from Freshgreens
Thanks! 💚
The food is delicious
The food is amazing. I no longer need to worry about preparing my meals every week.
5 star service.
August 3, 2022
Unprompted review
Reply from Freshgreens
Thanks!
Food not delivered for two weeks with no notification
Food not delivered for two weeks in a row even though I was in my flat at the time when it should have been delivered. No notification was given. I have not received any correspondence from them after emailing several times.
May 24, 2022
Unprompted review
Reply from Freshgreens
Hello Cazza, we apologize that your experience with us has not been as you had expected. With the information provided by Trustpilot, we cannot locate you in our system to get in touch with you. We would appreciate it if you could email us at laura@veganfood.club so that we can review your case.
Thank you for your patience. We apologize for any inconvenience caused.
The food tastes sooo good
The food tastes sooo good I had to put a positive review while eating, more curry meals please!😋 customer support team is very friendly and professional, thank you chefs!
May 16, 2022
Unprompted review
Reply from Freshgreens
Thank you for your positive feedback about VFC, John 😊 We are very grateful to have you as our client 💚🌱
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.