Freshlick Reviews 

201
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 71 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery service, noting that orders often arrive ahead of schedule and are securely packaged in sturdy boxes. Consumers also appreciate the highly competitive prices and the wide selection of quality paint products available on the easy to use website. Though some customers experienced frustrating delivery delays, stating that their parcels arrived significantly later than expected or lacked proper tracking updates. A few people also mentioned occasional issues with damaged tins, product leaks, or paint mixes that did not accurately match their original color choices.

What people talk about most

Delivery service

Consumers find delivery service to be efficient, frequently highlighting fast dispatch times, prompt... See more

Product

Customers consistently note positive experiences with product, highlighting the great quality, competitive... See more

Price

People report positive experiences with price, highlighting that items are offered at very competitive and... See more

Order

Reviewers mention positive feedback about order, noting that the website makes ordering very easy and prices... See more

Service

Customers had positive experiences with service, frequently highlighting exceptional efficiency and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered paint on Thursday night and paid £2.50 for next day delivery, to be honest I wasn’t expecting to receive it till Monday, taking into account working days, so I was pleasantly surprised whe... See more

Company replied

Rated 5 out of 5 stars

I have been really impressed by the experience of dealing with Freshlick. My paint came promptly within a couple of days, was well packaged and there was excellent communication throughout. I was also... See more

Company replied

Rated 5 out of 5 stars

Suplied me with dulux 2.5ltr buttermilk matt emulsion paint at a much cheaper price than many others. Arrived within 3 days. Will definitely deal with this company again.

Company replied

Rated 5 out of 5 stars

Found a matching paint we'd used years ago, which will save us redecorating the entire room. Ordered this alongside other paints we needed to replenish. Well packaged and quick to arrive.

Company replied


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4.6

Excellent

TrustScore 4.5 out of 5

201 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.6

All reviews

(201)

65 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent all round

I have only used this supplier once so far, chose them because they had exactly what I needed in stock. I ordered over the Easter bank holiday weekend and the paint arrived on the Tuesday, so top marks for very speedy delivery. The paint was a good price, and arrived in a custom-made box and professional packaging . Excellent all round, can't fault them, will use again next time I need paint.

April 1, 2026
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Reply from Freshlick

Hello,

Thank you for taking the time to share your experiences with us.

We're delighted to hear that you were impressed with our stock availability, speedy delivery and professional packaging. This is exactly what we aim for so its great to know this hit the mark for you,

We look forward to assisting you with your next project. Thank you for your continued support.

All the best,
SJ @ Freshlick

Rated 2 out of 5 stars

Ordered two 5L tubs of paint that said…

Ordered two 5L tubs of paint that said it would be here within three days. Eventually after a phone call and an email it was delivered on day number 6, which ended up delaying our work.

March 25, 2026
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Reply from Freshlick

Hello,

Thank you for taking the time to share your feedback.

We're truly sorry for the inconvenience caused by the delay in shipment. Unfortaunmetly, we experienced some staff shortages along with a huge influx in orders which delayed our usual fast standards. If you could get in contact with our team on hello@freshlick.com with your details, we can look into this and see how we can help you moving forward.

Thank you for your patience and understanding.
SJ @ Freshlick

Rated 5 out of 5 stars

Excellent price

Excellent price, very quick delivery. Would use again.

March 6, 2026
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Reply from Freshlick

Hello Simon,

Thank you for taking the time to leave us a review.

We're pleased to hear that you are happy with the competitive pricing and speedy delivery from us.

If you need anything further, please do get back in touch.

All the best,
SJ @ Fresh Lick

Rated 5 out of 5 stars

Quick dispatch

Reasonable price,Quick dispatch

March 2, 2026
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Reply from Freshlick

Hello Dalia,

Thank you for taking the time to leave us a review.

We're pleased to hear that you are happy with the competitive pricing and speedy delivery from us.

If you need anything further, please do get back in touch.

All the best,
SJ @ Fresh Lick

Rated 5 out of 5 stars
Freshlick logo

Reply from Freshlick

Hello Elaine,

Thank you for taking the time to leave us a review.

We're pleased to hear that you are impressed with the website being easy to use and the quick delivery from us.

If you need anything further, please do get back in touch.

All the best,
SJ @ Fresh Lick

Rated 5 out of 5 stars

Garden paint

Quick delivery, excellent service , would buy from again

February 22, 2026
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Reply from Freshlick

Hello Karen,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were happy with the quick delivery and excellent service you received from us.

We look forward to assisting you with your next project.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

Great product

Great product, well packed and excellent delivery.

February 22, 2026
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Reply from Freshlick

Hello Mrs Osman,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were happy with the product, safe packaging and speedy delivery you received from us.

We look forward to assisting you with your next project.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

Fast delivery

Fast delivery, package very well, would use company again

February 28, 2026
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Reply from Freshlick

Hello,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were happy with the product, safe packaging and speedy delivery you received from us.

We look forward to assisting you with your next project.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

Well priced and prompt delivery

Well priced and prompt delivery

February 22, 2026
Freshlick logo

Reply from Freshlick

Hello Bron,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were happy with our competitive pricing, safe packaging and and speedy delivery you received from us.

We look forward to assisting you with your next project.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

Excellent service

Excellent service, fast delivery and paint lovely. Will order from Freshlick again

February 3, 2026
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Reply from Freshlick

Hello Carolynn,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were impressed with the service and speedy delivery.

Thanks for the recommendation!

All the best,
SJ @ Freshlick.

Rated 5 out of 5 stars

Very good service excellent delivery…time

Deluxe heritage paint
Peale walnut.

January 26, 2026
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Reply from Freshlick

Hello,

Thank you for taking the time to leave us a review.

Its great to hear that you were impressed with the service and delivery of the paint that you ordered- Dulux Heritage is lovely isn't it?!

We look forward to assisting you with your next project.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

Everything was so easy

Everything was so easy, price, delivery notifications, packaging, will use you again

February 1, 2026
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Reply from Freshlick

Hello,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were impressed with how easy and effortless ordering with us was. Its good to hear that our competitive pricing, communication and safe packaging stood out for you.

We look forward to assisting with your next project.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

Competitively priced paint and fast…

Competitively priced paint and fast delivery.

January 31, 2026
Freshlick logo

Reply from Freshlick

Hello Giles,

Thank you for taking the time to leave us a review.

We're pleased to hear that you were impressed with our quick delivery service and that our competitive pricing of quality paints stood out.

We look forward to assisting with your next project.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

fast free delivery and excellent stock…

fast free delivery and excellent stock and service

January 31, 2026
Freshlick logo

Reply from Freshlick

Hello Emma,

Thank you for taking the time to leave us a lovely review.

We're pleased to hear that you were impressed with our quick free delivery service and that our stock selection of quality paints stood out.

We look forward to assisting with your next project.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

I had to return the paint as my…

I had to return the paint as my decorator had ordered as well and the agent talked me through the process and was very helpful.

January 26, 2026
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Reply from Freshlick

Hi Susan,

Thank you for taking the time to leave us a review.

We're pleased to hear about the smooth process when it came to returning the paint you ordered.

Enjoy your newly decorated home!

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

Very efficient service

Very efficient service. Shipped the same day as ordered and received 2 days later.

January 26, 2026
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Reply from Freshlick

Hello Pauline,

Thank you for taking the time to leave us a review.

We're delighted to hear that you were impressed with the fast shipping and speedy delivery. Our warehouse team work hard to ensure all orders leave us safely and quickly to ensure no delays with our customers projects so we are thrilled to know this stood out for you.

Hope that the decorating goes well!

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

I always go for paint to this website

I always go for paint to this website, also I ordered way to much and customer service was great 😊

January 3, 2026
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Reply from Freshlick

Hello Zuzanna,

Thank you for taking the time to leave us a lovely review.

We're glad that we could support your projects and look forward to assisting with future projects too.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

Very easy to order online and fast…

Very easy to order online and fast delivery.

January 10, 2026
Freshlick logo

Reply from Freshlick

Hi David,

Thank you for taking the time to leave us a review.

We're pleased to hear that you found the ordering process simple and the delivery speedy- that's exactly what we aim for so its great to know everything went smoothly for you.

If you need anything else, please do get back in touch.

All the best,
SJ @ Freshlick

Rated 5 out of 5 stars

Gteat service

January 1, 2026
Freshlick logo

Reply from Freshlick

Hi Joanna,

Thank you for leaving us a review and for recommending us.

If you need any further assistance with your projects, please do get back in touch.

All the best,
SJ @ Freshlick

Rated 3 out of 5 stars

Quick dispatch, damaged tin.

Quick dispatch and reasonable price; but the tin was dented and had leaked badly. The packaging was not damaged so this must have happened before the tin was packed. The paint was ok; but the tin required a lot of cleaning before I could use it.

December 27, 2025
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Reply from Freshlick

Hi Mike,

Thank you for taking the time to leave us a review.

I am sorry to hear that your paint arrived damaged. We pride ourselves on delivering exceptional service starting from the initial advice for any project all the way through to your order arriving at your door.

For us to start the investigation process please can you email us at hello@freshlick.comwith your order details and we can look into this further for you.

Thank you,
SJ @ Freshlick

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