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Fresho Reviews 155

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

Everyone at Fresho has supported us from the start right through to our launch. Jacob, James, and Jack made the transition easy, and we’re sure they’ll continue to help us in the coming weeks. Fr... See more

Rated 5 out of 5 stars

We have just launched Fresho and it could of not been easier with the help from jacob, james and jack. with previous experiences the business has had moving software over the years this is by far the... See more

Rated 5 out of 5 stars

Our experience with Fresho has been exceptional. The transition from Issac to Fresho was extremely easy, the integration to our Xero software was straight forward which was amazing. The team meet... See more

Rated 5 out of 5 stars

Fresho's ordering platform works really well for us and also integrates seamlessly into our ERP system. I have been working alongside Nick T to enable us to use the OrderPilot, the process has been... See more

Company details

  1. Software Company
  2. Fruit and Vegetable Wholesaler
  3. Meat Wholesaler
  4. Seafood Wholesaler

Written by the company

Order automation you can actually love! Fresho is a market-leading order management platform, built specifically for fresh food wholesale suppliers and their customers. Our founders have over 20 years' experience in the industry, so have seen at first hand the challenges of running a fresh food wholesale business. You can use the platform as your core operational tool, or integrate parts with your existing system, depending on your business needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

155 reviews

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Rated 5 out of 5 stars

Great System, great staff!!

Fresho has made a huge impact to the daily running of our business. It is user friendly and very simple to work with. The staff and management have been amazing and have taken all our suggestions and questions onboard in a very speedy and efficient manner. I would love to see the reporting side of it grow to encompass more but it is a great start. Love the delivery management and GPS tracking. Worth every penny!!

September 28, 2023
Unprompted review
Rated 5 out of 5 stars

Great system for online ordering

Great system for online ordering, and amazing customer service. A few tweaks, and the platform will be excellent. We needed a solution which would be easy for our customers to use, and worked seamlessly with our production system Throughout the whole onboarding process, the entire team was patient and helped us make the integration work. Particular thanks to Kealan who was on the phone endlessly (day and night - does this man sleep?!) and helped us with spreadsheets, exports and imports, and made sure that everything worked just as we needed it to.

August 1, 2023
Unprompted review
Rated 5 out of 5 stars

We are a traditional Butchers /…

We are a traditional Butchers / Catering Butchers based in Skegness Lincolnshire. Before Fresho, we used to take orders by phone, write them down on a pad and manually bill the customer. Then every month our accounts chap would come in and manually add all the invoices to sage so we could run statements. We have done this for over 60 years!!! So with the old addage of 'if its not broken dont fix it!!' Well that's a load of rubbish; since using Fresho we have never been so efficient and at the end of the night all the invoices get automatically uploaded to sage. SO..... 1. we now have a real time view of our accounts. 2. The invoices look really clear & professional and since all customer prices are on the computer we have NO Human errors. 3. We now have a butcher cutting meat up and earning us money as opposed to writing invoices up and taking orders off the phone. 4. We now only have the accounts people in once a month as its now all automated so that single saving alone pays for its fantastic value weekly fee. My one real regret in all of this is that we didn't do it earlier. Its honestly that good and all the staff love it... and No I don't work for Fresho!!!! Lol...

June 1, 2023
Unprompted review
Rated 5 out of 5 stars

💯 recommend fresho

Signed up to Fresho recently and I can happily say it was the right decision. Fred made my life so much easier by being on hand anytime to answer questions and get me trained and upto speed with it. Saves me time and makes us more money. Win win 🥇

September 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great platform to manage fresh products…

Great platform to manage fresh products with different variables. It’s been impressive for our customers and very easy to use.

April 3, 2023
Unprompted review
Fresho logo

Reply from Fresho

Hi Lawrence,
Thank you for the kind words! We're delighted that our platform has made managing fresh products easy and impressive for you and your customers. :)

Rated 5 out of 5 stars

Innovative app designed for the Supplier!

At Marrfish we had searched for years for an app that was easy for chefs to use almost encouraged them to use it whilst having the complexities of running a business from the suppliers point of view. Fresho has done exactly that for our business!!

Integrated into our traditional accounts package this has given us even greater control over our business 24/7. Multi-level Pricing, Customer Details, Customer Payments, Stock Control all at a touch of a button whether on site or away.

Game changer for us as owners of the business and we encourage any supplier to have a look at what Fresho can do for your business

April 3, 2023
Unprompted review
Fresho logo

Reply from Fresho

Hi Ben,
We're over the moon to hear how Fresho has transformed your business at Marrfish! It's awesome to know that it not only simplifies things for your chefs but also gives you more control over operations. We appreciate your support :)

Rated 5 out of 5 stars

Fresho Has Become Invaluable

Having had Fresho for just over 6 months now, it has become an invaluable tool and I can honestly say i am not sure how we managed without it.
There's not many cost effective off the shelf packages for a small business, but Fresho encompasses most of what we'd want from an app.
the added benefit of having 24hour support with the UK based team and then support team in Australia during the later hours of the day.

December 1, 2022
Unprompted review
Fresho logo

Reply from Fresho

Hi Stuart,
We're thrilled to hear that Fresho has become an invaluable tool for your business in just over 6 months! It's fantastic to know it meets your needs effectively. Thanks for your support! :)

Rated 5 out of 5 stars

Highly recommend, a must have for any wholesale business

Implementing Fresho was an integral part of our transition to an online ordering platform and back office system for our order preparation that has seen us greatly reduce our admin time and costs taking orders from clients. This was a huge move for us to essentially digitise our ordering and processing system and processes and empowering our client base to be more in direct control of their own ordering process and live updates on order and stock status.

Alastair, Evie and the Fresho Team were all highly professional throughout this transition and made the whole set up simple, easy for us and with full support to all of our clients from the start, through to launch and beyond. Communication was fantastic and we always had responses in very good time to some of our queries or questions.

Alastair & Evie were able to use their industrywide experience and passion to make the whole process as effortless as possible for us and our customers. I highly recommend Fresho for any wholesale business trying to modernise their ordering and processing systems.

October 31, 2022
Unprompted review
Fresho logo

Reply from Fresho

Hi Sebastian,
Thanks for the kind words. Digitising your ordering process is a significant step forward, and we're thrilled that Alastair, Evie and the rest of the team provided you with the support you needed.

Rated 5 out of 5 stars

A fantastic experience from start to finish

From start to finish this company and its staff were amazing.
We had several computer phobes in our business and they gave them the confident to use their app easily. They taught our office staff how to link Fresho with their accounting system and held our hand for a completely smooth transition from a paper based system to a full computer/app based system.

Fresho has changed the way our whole business operates and flows and they continue to be a great source of support if any issues arise.

We would highly recommend FRESHO

February 1, 2022
Unprompted review
Fresho logo

Reply from Fresho

Hi Jay,
We're genuinely delighted to hear that you had an amazing experience with Fresho and our team! It's fantastic to know that even the computer-phobes among your staff found it easy to use. Thanks a million for the high recommendation-we're here to keep making your business thrive!

Rated 5 out of 5 stars

Cannot recommend Fresho enough

Cannot recommend Fresho enough! Literally been a game changer for us. The system is really intuitive, the Fresho team were and are amazing and our customers love it!
Cannot thank the team enough, they are always on hand to support us. Thank you so much!

From all the team at
Grocer on the Green

December 2, 2022
Unprompted review
Fresho logo

Reply from Fresho

Hi Jo,
We're thrilled to hear that Fresho has been a game-changer for your business!
Thank you for your kind words, and we're always ready to assist. Cheers to your success from the Fresho team!

Rated 5 out of 5 stars

It works!

No issues so far with Fresho - everything works the way it's meant to, fast, instinctive!

November 10, 2022
Unprompted review
Fresho logo

Reply from Fresho

Hi jack,
We're delighted to hear that Fresho has been smooth sailing for you! Everything working as intended, fast, and instinctive – that's what we aim for. If you ever have any questions or need assistance, just reach out. Thanks for choosing Fresho!

Rated 5 out of 5 stars

Fantastic service. Don't know how we managed before Fresho

We got set up with the guys at Fresho in June 2022 after a few weeks of back and forth considering if it was right for our business. The sales team were very patient, informative and gave us space to decide. I am so pleased we signed up! Our wholesale fruit and veg business has never run so smoothly. We look more professional to our customers (app ordering and smart printed invoices) and have far fewer errors due to poor handwriting and misheard voicemails. Our install team, Evie and Will were fantastic! They came and spent a few days getting us set up, making sure all staff were confident with the system. They even had time to help with face to face customer onboarding. Looking back I don't know how we managed before Fresho!

November 3, 2022
Fresho logo

Reply from Fresho

Hi there,
We appreciate your fantastic review! It's clear that Fresho has made a significant impact on your wholesale fruit and veg business, enhancing professionalism and reducing errors. Our team, including Evie and Will, is thrilled to have been part of your success story. We're here to ensure your continued smooth operations. Thanks for choosing Fresho!

Rated 5 out of 5 stars

Excellent

Always correct and friendly,, the best service, top fellas

August 17, 2022
Fresho logo

Reply from Fresho

Hi Sildi,
Thanks for the kind words. We're here to ensure your continued smooth operations!

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