Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Jonathan is responsive and took my feedback seriously which I did not expect! The after-sales support provided is reliable. Besides the monthly reminder for reset, they also make sure the product we i... See more
Company replied
I have purchased four fridge friends, two for myself and one each for my daughter and adult granddaughter. I purchased my two first and was so delighted with how they kept my fresh produce, plus the... See more
Company replied
I’ve only had my fridge friend for a week or so but already I’ve noticed an enormous difference in the preservation of fresh fruit and vegetables. In particular, bagged salad can now be used over f... See more
Company replied
Company details
Written by the company
The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.
Contact info
Level 1/99 Yarra Street , 3220, Geelong, Australia
- hello@fridgefriend.com.au
- fridgefriend.com.au
4.6
Excellent
1K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Still not getting the expected results
Still not getting the expected results. Refreshed and bought new produce. I bought celery,tomatoes and cucumber on a Wednesday. Celery was limp by Saturday. Tomatoes and cucumber were soft by the following Monday.
All in all found this product did not work for me.
December 17, 2025
Unprompted review
Reply from Fridge Friend
Hi Mark,
Thank you for another review. As I've previously mentioned to you, every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty.
If you'd like a free replacement or a full refund, simply email hello@fridgefriend.com.au, and I'll process your request personally.
I’m sorry your Fridge Friends didn’t perform as we both expected, especially given how much they’ve helped over 40,000 other customers.
Cheers, Jonathan, Co-Founder
Reply from Fridge Friend
Thanks for the 5-star review. Really appreciate your support.
Cheers,
Jonno
Co-Founder,
Super impressed with the fridge friend
Super impressed with the fridge friend, it works!
November 24, 2025
Reply from Fridge Friend
Hi Rose,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.
Cheers,
Jonno
Co-Founder,
Fantastic service
Fantastic service, thank you for monthly reminder, I love my fridge friendly food last longer, thank you
December 27, 2025
Unprompted review
Reply from Fridge Friend
Hi Elizabeth,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.
Cheers,
Jonno
Co-Founder,
Items appear to stay fresher for longer
I think they are very good but carrots for instance, work better in plastic bags rather than the cotton ones sent. Of course we do not know how fresh the carrots are when bought. Other items stay fresh.
December 20, 2025
Unprompted review
Reply from Fridge Friend
Hi Vicki,
Thank you for your honest feedback. We really appreciate you taking the time.
Cheers
Jonathan
So far so good
So far so good. After just a month of using, I feel it’s doing what it’s meant to be doing.
November 24, 2025
Reply from Fridge Friend
Hey Nicci,
Thanks for the 5-star review. Really appreciate your support.
Cheers,
Jonno
Co-Founder,
Can already see the difference.my…
Can already see the difference.my capsicum is as fresh as the day I bought it and watermelon is still fresh,great product highly recommended 👌
November 25, 2025
Reply from Fridge Friend
Hi Karli,
Thanks for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support.
Cheers,
Jonno
Co-Founder,
Second one seems to be working after…
Second one seems to be working after the first one was a fail
December 2, 2025
Reply from Fridge Friend
Hi Jonathan,
I'm glad we solved the issue with your first Fridge Friend and all is good now.
Cheers
Jonathan
Co-Founder
Love mine so bought them to give away
I loved mine so much I bought them for my daughter. I have no food waste now.
December 1, 2025
Reply from Fridge Friend
Hi Margaret,
Thank you for the 5-star review. We’re so glad Fridge Friend is working well for you and helping reduce food waste at home. Really appreciate your support and generosity.
Cheers,
Jonno
Co-Founder,
Does it work?
Does it work? I actually can't tell you! I can only say that we have no rotten fruit or vegetables in our fridge.
December 17, 2025
Unprompted review
Reply from Fridge Friend
Thank you for the review Mark.
Cheers
Jonathan
Co-Founder
Appears to work well so far after a…
Appears to work well so far after a short time of use
November 25, 2025
Reply from Fridge Friend
Hi Murray,
Thank you for your review. Remember, if you ever have any issues, your Fridge Friends are covered by a 90-day money-back guarantee and a 3-year replacement warranty.
Cheers
Jonathan
Co-Founder
Awesome product
Awesome product, great freebies bags, containers and mats for shelves. Tracking and fast delivery was a piece of mind.
November 18, 2025
Reply from Fridge Friend
Hey Neila,
I'm glad yor not only found the Fridge Friends great but also the bonus offer items :-)
Thank you for taking the time to provide this review.
Cheers
Jonathan
Co-Founder
Great product
Fridge friend does what they say it does. Keeps products fresher for longer and reduces fridge odours.
November 25, 2025
Reply from Fridge Friend
Hey Gina,
Thank you so much for your review, we all really appreciate it.
Cheers
Jonathan
Co-Founder
Smart, practical solutions that saves on waste, money and time.
Well done, Fridge Friend! 🌱
You’ve genuinely changed the way our household thinks about food storage and waste. From educating us about food waste to providing a practical, easy-to-use product, the experience has been a good one.
After learning about ethylene sensitivities, we’ve completely reorganised how we store different types of fruit and vegetables, and the difference has been remarkable. Installing the Fridge Friend in our fridge was simple, and the results were almost immediate — fresher produce that lasts longer and stays in better condition.
The partnered Saveful app has been an added bonus. It’s helped us turn the ingredients we already have into meals we actually love, reducing waste and saving us time in the kitchen.
Overall, we’re enjoying longer-lasting, higher-quality food while saving money, time, and significantly reducing our household food waste. A smart, practical solution that delivers on its promise. Highly recommended.
October 14, 2025
Reply from Fridge Friend
Hey Malcolm,
Thank you for such a detailed and complete review.
Running an online business can be tough some days, and these types of reviews make it all worthwhile.
We appreciate you taking the time to provide this feedback.
Cheers
Jonathan
Co-Founder
fabulous so far
December 15, 2025
Unprompted review
Reply from Fridge Friend
Hey Rona,
I've gotta be happy with "Fabulous so far" thanks for the review :-)
Cheers
Jonathan
Co-Founder
This product really works
This product really works. My fruit and veges last so much longer now. I have one in each of my fridge drawers. I would definitely recommend this product
December 15, 2025
Unprompted review
Reply from Fridge Friend
Hi Kathy,
Thank you for the review. Together we are reducing food waste, and that's a great thing to be doing :-)
Cheers
Jonathan
CoFounder
Reply from Fridge Friend
Hi Kurtina,
I couldn't be happier that you're very impressed. It's precisely what we set out to do!
Cheers
Jonathan
Co-Founder
Reply from Fridge Friend
Thanks, Jennifer,
We aim to get Fridge Friends into fridges as fast as we can :-)
Cheers
Jonathan
Co-Founder
Total waste of money
BUYER BEWARE!!!
Total waste of money. It doesn't work. Over priced gimmick.
Edit:
Fridge Friend is exactly what it looks like: a gimmick. It did nothing to extend freshness and delivers none of the benefits it claims. Overpriced, unnecessary, and completely ineffective. Their response questioning my review instead of addressing the product’s failure just shows it’s all marketing and no substance. A total waste of money.
December 10, 2025
Unprompted review
Reply from Fridge Friend
**Update**
Hi again, Mathew,
Yes, I am entitled to question every review, especially 1-star reviews, as we get so few. I can't confirm if you are, in fact, a genuine customer of Fridge Friend.
If you are an actual customer, you are entitled to a full refund or replacement if you are unhappy with the performance of your Fridge Friends.
I explained our risk-free purchase guarantees, which you don't seem interested in taking up.
I repeat that I'm happy to provide you with a full refund; you just need to email me via hello@fridgefriend.com.au
Have a great day :-)
Cheers
Jonathan
Co-Founder
Hi Mathew,
Thank you for taking the time to provide this review. As a small, Aussie-owned family business, we take all feedback seriously.
We have 40,000+ happy customers and 850+ Trustpilot reviews that would disagree with you on all fronts.
Every Fridge Friend comes with a 90-day money-back guarantee and a 3-year replacement warranty. I can't find any record of you reaching out to our Customer Service team or of your order.
Feel free to email hello@fridgefriend.com.au, and I will look into your concerns personally.
Cheers
Jonathan
Co-Founder
www.fridgefriend.com.au
Longer Lasting Fresh Food - Game Changer
The science stuff sounded good, but I was skeptical. Eventually we decided to give Fridge Friend a try, mostly due to reading the positive feed back others had given.
Now it has been four weeks since I received my 2 fridge friends - followed the instructions and placement in the fridge.
The first 2-3 weeks - ho hum... then last week it dawned on me that the berries had not gone off.... and unless you get them direct from the grower, even those from ones from so-called fresh food people often just go off - THEY DIDN'T.
So backtrack - what about the salad, vegies and other items - yes they are all doing much better these days - lasting longer, purchasing less.
The worms in our compost bin are not happy and possibly will go on strike as there isn't as much waste for them to tuck into.
Thanks guys for bringing this product to the general public.
October 31, 2025
Reply from Fridge Friend
Hey Nigel,
I'm so glad we went from ho him' to 'lasting longer, purchasing less'
Please pass on my apologies to the worms :-)
Cheers
Jonathan
Co-Founder
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.