Fridge Friend Reviews 1,049

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 347 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product for its effectiveness in keeping produce fresh for significantly longer periods, often extending the life of fruits and vegetables by a week or more. People are particularly impressed with how it prevents spoilage, reduces food waste, and even eliminates odors in the fridge, leading to savings on grocery bills. Many consumers also highlight the excellent user experience, noting the product's ease of use and the prompt delivery service. However, some people were dissatisfied with the product, reporting that it did not work as expected and that their produce still wilted or spoiled quickly. A few customers also mentioned issues with the product's durability, with some experiencing leakage of internal contents after refreshing it.

What people talk about most

Product

Customers consistently note positive experiences with the product. Many reviewers are impressed with how it... See more

Quality

Reviewers mention positive feedback about quality. Customers are delighted with how the product keeps fresh... See more

User experience

Reviewers highlight positive aspects of user experience. Customers are impressed with the product's ease of... See more

Value for money

Customers had positive experiences with value for money. Many reviewers highlight that the product is a... See more

Delivery service

Users describe positive interactions with delivery service. Customers consistently report quick and prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Vegetables which are prone to early spoiling are fresh for significantly longer. For example, those small bunches of shallots from the supermarkets usually don't last long. Fridge Friend adds a good... See more

Company replied

Rated 5 out of 5 stars

Jonathan is responsive and took my feedback seriously which I did not expect! The after-sales support provided is reliable. Besides the monthly reminder for reset, they also make sure the product we i... See more

Company replied

Rated 5 out of 5 stars

I have purchased four fridge friends, two for myself and one each for my daughter and adult granddaughter. I purchased my two first and was so delighted with how they kept my fresh produce, plus the... See more

Company replied

Rated 5 out of 5 stars

I’ve only had my fridge friend for a week or so but already I’ve noticed an enormous difference in the preservation of fresh fruit and vegetables. In particular, bagged salad can now be used over f... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

The Fridge Friend filter is a scientifically-backed filter that when placed inside your fridge, keeps your produce fresh (and edible) for longer. A friend to your fridge, a friend to the planet.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was sceptical

I was sceptical. Fridge friend actually works. My veg stays fresher for longer. Just bought more for my family

October 27, 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Sharlene,
Healthy scepticism is a good thing and very happy you're sharing the love of Fridge Friends :-)
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

I've been so impressed by thos product

I've been so impressed by thos product! I have 2, 1 in each draw. I remove plastic from any produce and sit them in the draw or open containers. Lettuce 'bags' are left open. Everything absolutely stays fresh for l9nger, no doubts. Highly recommend!!

December 6, 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Lyn,
Thank you so much for the review, we really appreciate the feedback.
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

They work!

Easy to prep, easy to install, and they really work! I hate food waste and this is another tool to keep food from going bad in my crispers and fridge.

November 6, 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Seanna,
Thank you for this lovely review, we love hearing how together we're reducing food waste.
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Have been using Fridge Friend now for 2…

Have been using Fridge Friend now for 2 weeks, with all my fruit and vegetables loose, where before they were always in plastic bags, nothing has gone limp and still very fresh. Would recommend purchasing this product, with the added bonus that it is Australia made and owned.

November 13, 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Karen,

Thank you for taking the time to provide our team with your review. It's great to hear your reducing your food waste :-)
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

I love my fridge friends

I love my fridge friends, they keep my fruit and vegetables fresh for much longer. Thanks very much for making these available to us all

December 4, 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Thanks for the review Margaret, it really makes a huge difference to us :-)
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery. Have used this for a couple weeks now seems to be helping.need more time for a better review.

November 11, 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Brent,
Thanks for the review, and looking forward to your next review.
Cheers
Jonathan
Co-Founder

Rated 1 out of 5 stars

Really disappointed made no difference…

Really disappointed made no difference followed the setup instructions perfectly and just honestly made no difference in my fridge.

December 1, 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Natasha,

As a small, Aussie owned family business we take all feedback seriously.

Thank you for joining the Fridge Friend family and helping reduce food waste!

I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

From experience, here are a few common reasons why results might vary:

1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint which is full of tips on how to get the best performance from your Fridge Friends: https://www.fridgefriend.com/pages/setup-guide

2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective.

3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance.

4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges.

5. Bigger loads – If your fridge is large or packed with fresh produce, you may need two or more units for the best effect.

It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role.

Here’s an article with lots of additional tips on how to get the most from your Fridge Friends: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce

That said, occasionally we encounter a unit that simply doesn’t perform as it should. If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.

Please email me directly hello@fridgefriend.com.au

Cheers Jonathan Co-Founder

Rated 5 out of 5 stars

Works really well

Works really well. Veggies stay fresh for longer. Received my order quickly.

November 10, 2025
Fridge Friend logo

Reply from Fridge Friend

Thanks for the review, Melinda, we really appreciate it.
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Genuinely blown away by how well these work!

Absolutely love our fridge friends! We have noticed a HUGE difference in how long our fruit & veg last which has significantly saved us on our grocery bill. This is such a genius invention.

January 14, 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Bec,

Thank you for the glowing review. It really helps us spread the word :-)

Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

I was quite sceptical at first as I had…e

I was quite sceptical at first as I had purchased something similar in another brand and it was quite expensive and unfortunately I was duped.
I have had my Fridge Friend now for quite a while and I am so pleased I did purchase it. It definitely works and my produce is so fresh and it has been refrigerated for over 2 weeks. I normally would have had to throw a lot of it out by now due to mould problems, so I am so pleased I gave Fridge Friend the benefit of the doubt.

November 28, 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Amanda,
Thank you for taking the time to provide this detailed review.
It means a lot to all of us.
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

These really work

These really work! My fruits and vegetables are lasting much longer than they used to. I have had strawberries last for 6 days with no mould or deterioration. And it’s great getting the handy email to remind me to reset the filters each month.

November 27, 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hey Diane,
Thank you for taking the time to write this review, we really appreciate it.
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Best Purchase Ever!

I was intimidated with the price point in the beginning but took action and bought 3. We love berries and we always end up wasting it as it gets bad too quickly. Fridge friend is a game changer for us. I can now buy more nice a week and keep them in the fridge and the berries are still good even after a week!

I also have meal kits and Fridge Friend keeps them fresh for longer.

The best part is I can use it for 3 years and reactivate it once a month so I am really saving heaps of money after all!

Even my husband is impressed. Thank you!

November 27, 2025
Unprompted review
Fridge Friend logo

Reply from Fridge Friend

Hi Louis,

We couldn't be happier than with your headline: "Best Purchase Ever" :-)
We're very happy to see you saving money and reducing food waste.
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Fast delivery...easy to install...so…

Fast delivery...easy to install...so far the weird smells in the fridge have gone and the fruit and veg appears to be lasting longer than usual so very happy with the purchase.

November 3, 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Nathan,
As a small, Aussie-owned family business, we take all feedback seriously.
Thank you for being so helpful, we really appreciate it.
Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Easy delivery and setup

Easy delivery and setup. Only been a week since starting to use it but fridge still smells fresh.

October 27, 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Anne,
Gotta love a fresh smelling fridge, thanks for the feedback.
Cheers
Jonathan

Rated 5 out of 5 stars

It really works

I was skeptical about buying things online. But once I started using it. Fridge friend has lived up to it name.

October 27, 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Craig, Thank you so much for your review.
Cheers Jonathan Co-Founder

Rated 3 out of 5 stars

No booklets

I ordered 5 fridge friends as presents but only received 1 booklet for operation, they have since sent me another 4 booklets, very good service

October 26, 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Helen,

Thank you for joining the Fridge Friend family.

I'm sorry you only received one Freshness Blueprint booklet. We have recently started adding the booklet to every Fridge Friend to ensure this issue doesn't happen again.

Please email hello@fridgefriend.com.au, and I will personally organise to have four booklets shipped to you by Express Post.

I'm sorry for the inconvenience.

Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Fantastic product 👌

Purchase was easy.
Arrived within a week, and I live on an island off QLD. Access via water...
All packaging was environmentally friendly. Fantastic. Thanks
Ordered two, giving one to Dad's wonderful wife Jan for Xmas.
I'm loving mine. Will be purchasing other products in the future.

October 27, 2025
Fridge Friend logo

Reply from Fridge Friend

Hey Justine,
Thank you for your review and your generousity :-)
Cheers Jonathan Co-Founder

Rated 2 out of 5 stars

Haven’t noticed any difference with…

Haven’t noticed any difference with life of perishables in fridge

October 31, 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Peter,

Thank you for joining the Fridge Friend family and for taking the time to write this review.

As a small, Aussie-owned family business, we take all feedback seriously.

I’m really sorry to hear it’s not working as expected—let’s see if we can turn that around quickly for you.

We want every customer to be 100% happy, and that can mean troubleshooting together, sending a replacement, or issuing a refund—whatever works best for you.

From experience, here are a few common reasons why results might vary:

1. Activation & care – It’s easy to miss a step during setup or maintenance. Here's a link to our latest Freshness Blueprint which is full of tips on how to get the best performance from your Fridge Friends: https://www.fridgefriend.com/pages/setup-guide

2. Placement matters – Fridge Friend works best near your fresh produce. If it’s tucked away on the top shelf or door, it may not be as effective.

3. Fridge airflow – Good circulation and smart storage can make a big difference. A crowded fridge may limit performance.

4. Timing – The minerals inside can take a few days to fully activate and create noticeable changes—especially in larger fridges.

5. Bigger loads – If your fridge is large or packed with fresh produce, you may need two or more units for the best effect.

It’s also worth noting that factors such as the freshness of your food to begin with, how often the fridge is opened, and local climate conditions can all play a role.

Here’s an article with lots of additional tips on how to get the most from your Fridge Friends: https://www.fridgefriend.com/blogs/news/how-to-store-fresh-produce

That said, occasionally we encounter a unit that simply doesn’t perform as it should. If that’s what’s happening here, we’ll replace it at no cost—or find a solution that works for you.

Cheers
Jonathan
Co-Founder

Rated 5 out of 5 stars

Fresh Produce

love this product... It does exactly what it says it will do..
🙌🏻🙏🫶

October 20, 2025
Fridge Friend logo

Reply from Fridge Friend

Hi Jackie,
Thanks for the feedback, we really appreciate it:-)
Cheers Jonathan Co-Founder

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look