Friendly Pete Transport Reviews 110

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Friendly Pete and his team moved me on Tuesday this week, it was snowing, icy and extremely cold and all I can say is wow what an incredibly positive group of guys, they’re so professional and cheerfu... See more

Rated 5 out of 5 stars

Friendly Pete by name and nature. Moving large items can be so stressful especially when accommodating busy schedules but Pete was so brilliant and has such a great 'can do' attitude. I would thorough... See more

Company replied

Rated 5 out of 5 stars

If there are super heroes of East Sussex then these guys are them. I booked Friendly Pete's Transport for my mutual exchange. They were unbelievably patient in a really stressful situation. I cannot... See more

Company replied

Rated 5 out of 5 stars

Pete and his team completed a very difficult ;almost impossible move calmly and methodically . Pete guided us through the day looking after all the detail that a complicated move requires. I highly r... See more

Company replied

Company details

  1. Courier Service
  2. Shipping Company

Information provided by various external sources

We are a very professional transport company with very high feedback and success rate. Friendly pete offer 3 transport categories to choose from and we have very experienced uniformed staff in all categories. We take customer care very seriously and strive to give the best service possible. This includes fast quoting and answering any questions as soon as they arise. We aim to make your experience with us as stress free as possible for you, by informing you every step of the way. We always do our best to accommodate your needs even if the consignment is on a very urgent time frame, we will deliver. We cover the whole of the uk and also cover international consignments. Every van is fully insured and contents are fully covered.


Contact info

4.9

Excellent

TrustScore 5 out of 5

110 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

friendly, professional and great value.

I’ve used FriendlyPeter twice now and will use him again & again. He’s certainly friendly! And he’s very professional! And price is good value. What more coujd you want? I highly recommend!!!

May 12, 2020
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you so much Aimee it was an absolute pleasure as always working with you always brings a smile to my face and it’s always a lovely time .
Take care Pete

Rated 5 out of 5 stars

Pete and Archie helped us move out of…

Pete and Archie helped us move out of our house today and wow what a great team! Fantastic! So so so helpful and very careful with a lot of delicate pictures too! Thank you so much for all your help. Would highly recommend Pete to anyone needing a gentleman with a van! Thank you!

January 6, 2020
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Hi Tom and family .
Thank you so much Tom for leaving the review, I know you were very busy and I’m very grateful and to leave a glowing review I’m so happy .
I hope all of you are all safe and well in these horrible times .
Please take care Pete

Rated 5 out of 5 stars

Excellent!

Pete did a move for us today from Eastbourne to Haslemere. As the name says he was friendly and an absolute gentleman. He moved the furniture with great care and attention to detail and all at short notice. As for the negative review I cannot image any of that being the case with the great level service we had today. Take care Pete and all the best. Mark.

December 30, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you Mark for leaving a honest and lovely review.
It was a pleasure meeting you and I hope you and your family are all safe and well .
Please take care Pete

Rated 5 out of 5 stars

Excellent service

From the first contact until the end Pete and his team were superb. I cannot fault them for anything. The 1 bad review is absolute rubbish. Pete is NOT a bully, he is a gentleman. I would recommend their services to anyone, old or young, as you are in safe hands with Pete and team. I would certainly use them for a future house.

December 28, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you so much Alison for your lovely honest kind words .
It was an absolute pleasure meeting yourself and Elliot and it was a lovely day and bless you for all the unpacking you had to do 😁.
I hope you both had a lovely Christmas and best wishes for the new year .
I hope 2020 is a great year for the all of us 😁.
Pete

Rated 5 out of 5 stars

Thank you :)

Really nice, friendly man. Very helpful and punctual. Made our moving experience much easier. And the price is great too. Would definitely recommend and make Pete the go to guy.
Thanks very much Pete appreciate what you did for us today.

December 21, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you so much Alex .
It was lovely meeting your family and I’m so happy you have found a lovely place to live .
It was an absolute pleasure moving you and Seb and I must admit he worked very hard bless him .
Have a great Christmas all of you and a great 2020 .
Pete

Rated 1 out of 5 stars

Avoid

Unfortunately had dealings with ‘Friendly Pete’ whilst on a house move, made an already stress full experience worse as it’s all about the price it seems, not the service, massive bully boy, intimidating and un professional. Never leave reviews but happy to go through the steps to give honest feedback to save anyone else going through what we have today

December 19, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Wow what can I say firstly I was not moving yourselves I was moving an older gentleman. We give 1st class service but unfortunately we do come across selfish people like yourselves not very often .
We were loaded and you made us wait for hours not even to move any cars so we could get near the property.
My customer who was old and frail was getting very very stressed and shaking because we had already completed and getting nowhere near moving .
The son asked me to help and all I did is ask you to provide me a empty room so we could start moving in to help but all I got was no and you wouldn’t even move 1 of your cars to help us get the van nearer .
I am not a bully I tried to help my customer who asked me for my help as I would do time and time again .
Maybe next time use a moving company and then the job would be done professionally and there would not be any issues and moved right .

Rated 5 out of 5 stars

Friendly Pete by name Friendly Pete by nature!

I'd like to echo everyone on here, Pete was absolutely fantastic from the get go. He responded straight away to my questions and was very reasonable in his pricing.

He was patient and accommodating when there were a few extra items that needed to fit in the back of his van...and my belongings (consisting of large, heavy, fragile furniture and lots of books!) were professionally packed away (he is magic, I don't know how they all fit) and very well looked after in the removal, transit and unpacking.

Thank you both, I will refer you to friends in the future and be a returning customer next time we need to move :)
Yaz

December 17, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you so much Yaz .
It was an absolute pleasure meeting you and helping you move .
I wish you all the best in your new adventures please take care Pete .

Rated 5 out of 5 stars

Peter from first email to endless calls…

Peter from first email to endless calls checking everything was so friendly and help full. Also great prices for removals. Turned up time introduced him self and the young man who was with him. Fantastic service highly recommended

December 5, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you so much for your lovely review.
I hope you get settled in quickly and I’m sure you will .
All the best for the future please take care .
Pete

Rated 5 out of 5 stars

If there are super heroes of East…

If there are super heroes of East Sussex then these guys are them. I booked Friendly Pete's Transport for my mutual exchange. They were unbelievably patient in a really stressful situation. I cannot praise them enough for there kind, caring, professional way they deal with removals. Thank you so much to you both for being great
Sharon Martin

November 13, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you so much Sharon .
It was an absolute pleasure meeting you and helping you move .
But I have to admit you made our job a lot easier by being very very organised which was fantastic.
I hope your new place is everything you wished for please take care .
Pete

Rated 5 out of 5 stars

I agree with another customer on here…

I agree with another customer on here that if I could leave 6 stars, I would! Pete lives up to his name and was so friendly, helpful and kind during my recent move which I did on my own – he helped put me at ease and I knew I was in safe hands. He dealt with a lot of stairs, loads of books and traffic with patience and took it all in his stride, insisting that I didn't do too much. All for a really competitive price. Thanks so much again Pete for your care and attention – would not hesitate to recommend you to anyone and everyone who needs anything moving.

October 20, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you so much Phoebe for the lovely review .
It was an absolute pleasure working with you and I hope your new job is going well and you have settled in quickly .
You were a absolute star and if ever you need my help you know where I am .
Please take care Pete

Rated 5 out of 5 stars

Pete and Joe were amazing

Pete and Joe were amazing. Professional service with very fair pricing and great communication.
I was feeling quite stressed out about my move but really couldn't have been in better or safer hands.
Many thanks Pete.

October 13, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you so much Jo 😁
It was an absolute pleasure meeting you and moving you .
You made our job a lot easier by the packing you did which was fantastic.
Please take care Pete

Rated 5 out of 5 stars

If I could give 6 stars, I would. Helenswood Upper School clearance

Well, what can I say!
Pete and Jay have been fundamental in the closing down of Helenswood Upper school on the Ridge and the combined creation of Ark Alexandra on both Campus sites.
In July and August, Pete and Jay worked with a small team of contractors from the Workspeople, in the hottest weeks in the year, with no lift and 130 years worth of school history to move, and four pianos!
With their phenomenal willpower, strength and determination their work ethic is beyond anything I have seen in years! Refusing to stop for lunch on some days, just because they were on "a roll and rhythm" to finish that days tasks.
Guys, as the Operations Manager of this project I can honestly say - ARK - nor I, could not have done this with anyone else and definitely not any better than you.
You took on a mammoth job, every cupboard and storeroom presented a whole load of stuff you had not quoted for, and which you just motored on through with a smile and a nervous laugh. You went above and beyond your contract, that shows true skill and motivation, your leadership of the contractors (Rik, Rick and Archie) along with Jay is testament to your "friendly" professional personality.
Whatsmore, is we finished our contractual obligations on time and handed the keys back on the 30th August, as planned. You helped me do that, by making it happen.
Plus, you have supported the community with generating a bright new school for local children at William Parker and Helenswood Lower. That, I think was your driving force!

To all those customers out there who might take a second look at "Friendly Pete", you will regret it, these fellas are the real deal. A dying breed of worker and generally charming delightful workmen. In my opinion, you will not meet a harder working team. Real passion and belief in Customer Satisfaction.
If I could give you 6 stars, I would.
Amazing, love you guys!

September 24, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Wow Victoria how can I thank you enough for leaving us an absolutely fantastic review .
I must say you organised the whole move with great professionalism and you are an absolute credit to Ark .
Working with you and the whole team was a absolute dream and yes we moved them very big mountains 😁😁.
Please take care Victoria and if ever a mountain needs moving you know where we are .
Pete

Rated 5 out of 5 stars

I used Pete’s removal services a few…

I used Pete’s removal services a few weeks back and was highly impressed.
He was very quick with communications and gave me an excellent quote. On the day of removals there was more furniture than anticipated but Pete wasn’t phased at all. He only charged me a little bit extra for an hours overtime.
Pete is very professional and made the move a smooth transition. I would 100% recommend and I will be using his services again in the future.

September 10, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you so much Nikky for your kind words.
I must say it was a pleasure to meet you and your family and the lovely cold drinks on a hot day were a godsend 😁

Rated 5 out of 5 stars

Fantastic service realy good thanks…

Fantastic service realy good thanks pete . And steve . Dave and sandy

July 21, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Hi Dave and Sandy .
Thank you very much and I hope you have settled in to your new home ok .
Pete

Rated 5 out of 5 stars

Fantastic service, great price

Pete is super friendly, really efficient and responsive, careful transport at a great price. Would definitely use again, thanks Pete!

July 3, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you so much Siobhan for the lovely review .
It was a pleasure working with you 😁
Please take care Pete

Rated 5 out of 5 stars

The Best Removals around

Fully Recommended a great Team the (Pete-team) excellent price and service very helpful friendly better than all the others.

June 29, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you so much Sheldon it was a absolute pleasure and it was nice meeting you both .
Thank you very much

Rated 5 out of 5 stars

Wow what a service, excellent.

Wow, what a find! Really good price and he was the most helpful guy imaginable. The van was really clean and he was very careful with the contents, covering them up and tying them down.

I couldn’t have been more pleased with his services and would certainly highly recommend this company to everybody.

Linda

May 11, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you so much Linda for a lovely review bless you .
Take care pete

Rated 5 out of 5 stars

AMAZING Pete Transport

Wish there were more than 5* that I could give Pete and his services! The move that I was stressing about was actually really easy and smooth and all thanks to Pete - he helped me with the move and was a great company on the journey! I'd use Pete's services over and over again so I highly recommend you do the same!

May 1, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

It was an absolute pleasure meeting you Beatrice and I’m so glad we could help you .
I wish you all the best and I hope London knows what’s coming 😁
Take care pete

Rated 5 out of 5 stars

Deserves more than 5*

Pete has helped me twice now once with a collection/delivery of a sofa and the second time was helping me move house. Pete and his colleague were amazing, got everything loaded, transported and unloaded quickly and without any issue or hassle. Very good price, would highly recommend and will definitely use again.

March 31, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you Daniel it’s always makes the day a lot easier working with people like yourself.
All the best Pete

Rated 5 out of 5 stars

Excellent service

Excellent service, friendly and efficient and competetive price.

February 15, 2019
Unprompted review
Friendly Pete Transport logo

Reply from Friendly Pete Transport

Thank you so much Katie I wish you all the best .
Pete

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look