Friends House Reviews 

187
TrustScore 4.5 out of 5

4.5

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Rated 1 out of 5 stars

Appalling - was at an event from 09:30 to 21:30 on the Saturday at Friends House, and it was one of my worst experiences ever. I can't believe in this day and age, there was no proper air conditioning... See more

Rated 5 out of 5 stars

The staff were welcoming and helpful. We appreciated having someone check in to make sure we had everything we needed before the meeting began. Refreshments and catering were brilliant and arrived in... See more

Company replied

Rated 5 out of 5 stars

I have used Friends House meeting space on three separate occasions now. They have an ideal location, which is right across from Euston station, plenty of lovely meeting rooms at a very good rate (for... See more

Company replied

Rated 5 out of 5 stars

Convenient for Kings Cross and Euston stations, the venue has a range of good airy rooms. The staff are without exception friendly, helpful and kind. The refreshments are quite expensive that the ro... See more

Company replied

Company details

  1. Event Venue
  2. Business to Business Service
  3. Conference and Meeting Room Service
  4. Conference Center
  5. Executive Suite Rental Agency
  6. Meeting Planning Service

About Friends House

Written by the company

FRIENDS HOUSE

With Us, Events Don’t Cost The Earth.


explore our meeting spaces
Catering at friends House
Sustainability at Friends House
Make a booking enquiry

At Friends House London, we take pride in being a premier corporate events venue in London that prioritizes sustainability and social responsibility. Our commitment to ethical business practices is evident in every aspect of our venue, making us an excellent choice for businesses seeking an exceptional event space with a positive impact.

Our facilities are bright and spacious, equipped with state-of-the-art amenities, including audio-visual equipment, catering services, and accommodation options. We meticulously plan and execute every detail to ensure events run smoothly and are memorable.

What sets us apart is our dedication to sustainability. We utilize green energy sources and implement waste reduction initiatives to minimize our environmental impact. As a Quaker-owned business, we are deeply committed to social responsibility and promoting peace, equality, and justice.

Friends House London is an outstanding corporate events venue that stands out for our ethical and sustainable practices. Our exceptional facilities, service, and commitment to positive impact make us a top choice for businesses seeking a first-class event space. We look forward to hosting your next event!


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

187 reviews

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4.5

All reviews

(187)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Super helpful staff, great meeting space

The team were really helpful when booking in the event, and patient when we made last minute changes.

Staff on the day were also great, quick to send technicians when we had issues setting up the conference call. The space was really nice and well located. Cannot fault the service we received!

September 26, 2024
Rated 5 out of 5 stars

I can't wait to come back again!

Brilliant venue and extremely helpful staff. Very supportive and nothing was ever too much trouble. Every member of the Friends House team was friendly and approachable. The venue itself is extremely convenient and is beautiful! I can't wait to come back again!

September 24, 2024
Rated 5 out of 5 stars

Perfect event

10/10 Great venue and super helpful staff

July 8, 2024
Friends House logo

Reply from Friends House

Thank you for your kind review! We're so happy you had a great experience at Friends House. Our team is dedicated to making every event special, and your feedback means a lot to us. We hope to see you again for your next event.

Best regards,
Friends House

Rated 5 out of 5 stars

The service given by Friends House…

The service given by Friends House staff was courteous, helpful and efficient.
The rooms and surroundings were well set up and a pleasant mix of the new and the old.

July 3, 2024
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Reply from Friends House

Thank you for your wonderful feedback! We're thrilled to hear that your meeting and event experience at Friends House was exceptional. Our team strives to create the best possible environment for our guests, and we're glad we could meet your expectations. We look forward to welcoming you back soon.

Best regards,
Friends House

Rated 5 out of 5 stars

Great event space

Lovely venue with a helpful team on site for a smooth event. Catering is delicious and ethical too. AV facilities are brilliant.

July 2, 2024
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Reply from Friends House

We're delighted to hear you enjoyed your time at Friends House! Your kind words about our service and facilities motivate us to keep providing great experiences. We appreciate your support and look forward to hosting you again.

Warm regards,
Friends House

Rated 4 out of 5 stars

Good facilities & AV.

Good facilities & AV.
Catering/coffee break could be a bit better.

July 3, 2024
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Reply from Friends House

Thank you for your feedback! We're glad you appreciated our facilities and AV setup. We’re sorry to hear the catering didn’t meet your expectations and will pass your comments on to our catering team to ensure improvements are made. We hope to welcome you back soon.

Best regards,
Friends House

Rated 5 out of 5 stars
Friends House logo

Reply from Friends House

Thank you for your kind words! We're thrilled that you enjoyed your event with us. We hope to see you again soon.

Best regards,
Friends House

Rated 5 out of 5 stars

Great venue for central London events

Excellent location, excellent service. Nothing too much trouble, food great, tech services great. Can't fault.

June 21, 2024
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Reply from Friends House

Your positive feedback means the world to us! Thank you for choosing Friends House for your meeting and events. We're pleased to know our efforts made a difference. We hope to host you again soon for another successful event.

Sincerely,
Friends House

Rated 5 out of 5 stars

Wonderful event management from Friends…

Wonderful event management from Friends House.
The entire team were incredibly helpful throughout the process from start to finish. Everything was appropriately and considerately catered for and we would definitely look to hold future events with them.

June 13, 2024
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Reply from Friends House

We're so pleased to hear that you enjoyed your experience with us. Thank you for the fantastic review! Our team works hard to ensure every detail is perfect, and we're glad you noticed. Looking forward to your next visit.

Kind regards,
Friends House

Rated 5 out of 5 stars

Nothing was too much trouble for them…

Nothing was too much trouble for them from start to finish. Lionel was very patient with us, we asked for so many tours of the venue.

On the day of our AGM, the staff ensured we were ok. Everything was set up as we had asked and there was little for us to do apart from putting up a few banners and our own signs. Being able to deliver some of our branded items the day before was really helpful.

June 12, 2024
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Reply from Friends House

Thank you for sharing your positive experience! We're glad everything went smoothly for your event. It’s always our goal to provide seamless service and memorable experiences. We look forward to serving you again.

Best wishes,
Friends House

Rated 5 out of 5 stars

Always helpful!

The staff who greeted us at reception were very helpful. The IT representative Pei was extra helpful and efficient when we needed him. Thank you.

May 29, 2024
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Reply from Friends House

We appreciate your lovely feedback! It’s great to hear that you had a fantastic time at Friends House. Our team is committed to excellence, and your kind words inspire us to keep up the good work. We can't wait to welcome you back.

Warm regards,
Friends House

Rated 5 out of 5 stars

Excellent venue

May 13, 2024
Friends House logo

Reply from Friends House

Thank you for sharing your positive experience! We're glad everything went smoothly for your event. We look forward to serving you again.

Best wishes,
Friends House

Rated 5 out of 5 stars

The room and staff were fabulous

The room and staff were fabulous, nothing was too much trouble. I would definitely recommend and use again.

May 24, 2024
Friends House logo

Reply from Friends House

Thank you for your kind words! We're thrilled that you enjoyed your event with us. It's our pleasure to provide a comfortable and efficient space for our guests. We hope to see you again soon.

Best regards,
Friends House

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