Frily's BoutiqueReviews 

61
TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

Only found out they had gone bust as I thought I’d order some cake samples to try. Luckily was 6 months before my wedding so I’ve managed to make other arrangements as I’d had a cake and photographer... See more

Rated 1 out of 5 stars

Got an email 6 days before my wedding to say they were basically bust!! I had spoken to them the week before and reassured me all was fine. I got my money back via the bank, had to send evidence of pa... See more

Rated 1 out of 5 stars

On the 27th October 2021 24 hrs before my wedding I tried to log into my account to find out you had gone into Insolvency on 24th September. Not a phone call email or anything, the last communica... See more

Rated 1 out of 5 stars

Only given 1 star because you can’t give a zero. Ordered my cake and centrepieces through these guys. They even added table Runners to my order days before going into insolvency. No communication t... See more

Company details

  1. Wedding Service
  2. Invitation Printing Service
  3. Party Equipment Rental Service
  4. Wedding Bakery
  5. Wedding Photographer
  6. Wedding Store

Information provided by various external sources

Frily's Boutique are the fastest growing wedding multi vendor in the UK offering exceptional quality and service at incredible value for money.


Contact info

1.9

Poor

TrustScore 2 out of 5

61 reviews

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1.9

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(61)

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Rated 5 out of 5 stars

A Wedding Team that cares and takes Pride

WOW Frily's Boutique really are AWESOME.

I have only just got around to writing this review. We originally planned to get married in Mexico but after paying for everything and booking the full wedding ceremony Thomas Cook crashed :-( so after a total meltdown and a massive strop - ok I didn't have a strop!, we decided at the last minute to marry here in the UK in a registry office.

Despite not being able to book much at such short notice we got in touch with Natalie (after reading fantastic reviews). We explained our situation and before we knew it Natalie and her team stepped in to give us the best day ever.

Natalie kept in touch by phone and by text and kept me calm and was on hand to answer all our questions - Her knowledge is immense (and even if she didn't know the answer knowing how helpful she was I'm sure she would get the answers).

We ordered our flowers through her, extra little gifts we ordered, cupcakes perfectly colour coordinated and photography were all supplied. Photos were beautifully taken at the registry office. But more importantly the photographs taken told a story of events leading up to our ceremony which I totally loved, ie people's expressions, the tears, the smiles everything.. Total professionalism, on time and well presented.

We were planning to have a reception this year but due to Covid we have scrapped the idea, However if we do decide to have one I will certainly be booking Frily's along with all the trimmings :-)
Thank you again for a fantastic day.

October 9, 2020
Unprompted review
Rated 5 out of 5 stars

Jonathons and Tabithas wedding

our wedding was the 5th of September 2020 I found Frily's Boutique on Facebook after booking the wedding in august 2019 when covid hit we were worried that we would have to postpone we feel so lucky that we were able to go a head with our original wedding date and that we were able to have 30 people including ourselves the photographs are amazing and the cake didn't last the night it was that good i have recommended the company to a few of my friends looking to get married next year nothing was to much trouble for frilys everything they offer is an amazing price and incredibly good quality can't say thank you enough

September 29, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely over the moon

Had my wedding yesterday, intimate do due to covid restrictions. We moved it from November due to family illness and Frilys were amazing and so accommodating. We had our cake and photographer from here and both were amazing. The cake was beautiful, decorated exactly how we wanted it and tastes incredible! Tom our photographer was awesome, nothing was too much trouble and he went above and beyond to ensure all the important details were captured. I really can't thank him enough.

September 28, 2020
Unprompted review
Rated 4 out of 5 stars

Personalised items for bridesmaids

My beautiful personalised items for my bridesmaids have arrived today. They are going to make great little extras for our wedding. Communication with regards to update of items and delievery was good and I was made aware of the delays due to Covid.

September 12, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you so much to you frilys…

Thank you so much to you frilys boutique and especially the gorgeous sherri and the lovely Tom they could not have done enough for us we were made to feel relaxed and they worked around us with the photographing the room was stunningly set up and every moment I wanted was captured where possible, what an amazing service they have given us today on our wedding day. Exceptional and would highly recommend. P.s the cake is stunning toooo ❤️

August 25, 2020
Unprompted review
Rated 5 out of 5 stars

Lovely personalised glasses

Lovely personalised glasses, very reasonably priced and arrived very quickly. Having purchased various items from this company they really are great to deal with, always quick to respond to messages, with nothing too much trouble! Definitely recommend.

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Fabulous cake!

Ordered a 70th birthday cake from Frilys, and WOW! It was exactly as requested. It looked absolutely amazing and my mum loved it! Tasted even better!!! Thank you Frilys for making her day even more special. Highly recommend

August 18, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely first class service from…

Absolutely first class service from start to finish. We booked photography and some venue dressing to start with but due to Covid had to change our plans. Natalie and her team we so helpful and supportive during this time. On our day- yes we want ahead with a Covid wedding on July 11th our photographers were amazing everyone commented what nice guys they were. The images we received are simply stunning and the photo book that he designed for us that we also ordered is fantastic quality and great memory of our day. I smile ear to ear every time I open it and trust me that’s a lot. My husband and I would highly recommend the services that the team offer

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Paid a little and got a lot!

I'll be honest because the deals I ordered were so cheap I didn't know what to expect however everything that came was sooooo nice! Everything was printed to a really good standard and the original items themselves (hangers slippers etc) are really good quality yous have honestly made shopping for 6 bridesmaids a breeze I'm thrilled with what I have received for them& I know the girls will love it!

I also ordered wedding converse, again because they were such a bargain I didn't know what to expect & again yous did yourselves proud they feel a very good quality, they were comfortable from the try on I had& the print is beautiful! I'm soooo happy and yous have taken the stress of shoes shopping& gift sorting away

A very happy customer who regularly reccomnends you's to friends and will most certainly be returning ♥️

August 8, 2020
Unprompted review
Rated 5 out of 5 stars

Photography by Daniel and Sheri

Had our wedding yesterday. Both photographers Daniel and Sheri was so professional, really polite. They made everyone feel comfortable and was very patient. I can’t wait to see the photos 😍

August 2, 2020
Unprompted review
Rated 5 out of 5 stars

tom did are wedding photo we not…

tom did are wedding photo we not received are photos yet but the guy is so amazing at his job he did a wonderful job no request was a problem he just did it he went above and beyond even with my bridalzilla self I dont know how he cope with would like to thank him from all of are family he was great and couldn't of asked for better r wedding cake was stunning too and tasted great thank you all so much cant wait to see are pictures xx

August 2, 2020
Unprompted review
Rated 5 out of 5 stars

Ordered flowers for myself

Ordered flowers for myself, bridal party, my husband to be and his groomsmen. They really are exquisite. Come within the agreed time frame and the communication with fantastic.
I also ordered a full set for myself and maid of honour of personalised items; robe with slippers and a bag with hanger and flute in. Excellent value for money.
Would highly recommend this company.

July 29, 2020
Unprompted review
Rated 5 out of 5 stars

One of the best company’s out there!!

Frilys boutique are one of the most responsive company’s I have ever had the pleasure to deal with! I had my original date of my wedding booked in for photography however with current circumstances of Covid we had a very smaller wedding and only had two days to plan and all photographers were booked up for that day, so I asked if I could have a family shoot to replace the wedding shoot, and I couldn’t be happier to have received the service we did. Tom our photographer was very friendly and professional and was happy to take set pictures and natural ones too. I couldn’t recommend Frilys boutique enough, absolutely amazing service and communication between Natalie and the team. thank you so much for your help and service.

July 25, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely amazing people

Absolutely amazing people. Such fantastic service. We ordered a 2 tier wedding cake and it was exactly as the picture we chose. The flavour was gorgeous and we had soo many compliments on how beautiful it looked and tasted. Thanks again xxx

July 20, 2020
Unprompted review
Rated 5 out of 5 stars

I cannot thank this company enough

I cannot thank this company enough
They were very patient with me while I selected my flower colours and talked me through all of the available options.
I then went on to decide what gifts I would like for my family members. The person I spoke to talked me through all my options and colours and then I was able to place an order on the website. The items came within 2 weeks even though it said 4 weeks for delivery and they were incredible. So much attention to detail with the flowers and I cried when I saw all the gifts. My family is going to love them.
Thank you for all your help Frilys
I can’t wait to use you for my wedding cake my decorations and my photos!
Best wedding company out there highly recommend to everyone getting married. 1st class service.

July 17, 2020
Unprompted review
Rated 5 out of 5 stars

Very professional and passionate with…

Very professional and passionate with the work they do we had a 3 tier cake and it was beautiful, the photo pod our guest had loads of fun with it highly recommended having it. Will enjoy it young or old and very easy to use! The photographer was very passionate with the photo he took we love them all.. Very friendly team and was such a pleasure having these part of our special day! Nothing was to much for them, They kept in touch right till the night before our big day as our day was the last wedding they did before the lock down so as you can imagine it was a very stressful time and very worrying time not knowing untill the morning of our special day if our day could go ahead or not not! We was very very lucky to be able to have had our special day with all our friends and family... Thankyou to everyone at Frily’s Boutique I have recommended to alot of people already and will continue to do so and I will definitely be using you again oh and how could I forget to add we had the flowers and they was also beautiful thankyou again xx

June 15, 2020
Unprompted review

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