Only found out they had gone bust as I thought I’d order some cake samples to try. Luckily was 6 months before my wedding so I’ve managed to make other arrangements as I’d had a cake and photographer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Got an email 6 days before my wedding to say they were basically bust!! I had spoken to them the week before and reassured me all was fine. I got my money back via the bank, had to send evidence of pa... See more
On the 27th October 2021 24 hrs before my wedding I tried to log into my account to find out you had gone into Insolvency on 24th September. Not a phone call email or anything, the last communica... See more
Only given 1 star because you can’t give a zero. Ordered my cake and centrepieces through these guys. They even added table Runners to my order days before going into insolvency. No communication t... See more
Company details
- Wedding Service
- Invitation Printing Service
- Party Equipment Rental Service
- Wedding Bakery
- Wedding Photographer
- Wedding Store
Information provided by various external sources
Frily's Boutique are the fastest growing wedding multi vendor in the UK offering exceptional quality and service at incredible value for money.
Contact info
Unit 9 Calow Brook Drive, S41 0DR, Chesterfield, United Kingdom
- 01246 906434
- customerservices@frilysboutique.co.uk
- frilysboutique.co.uk
1.9
Poor
61 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Amazing, professional and friendly. Thank you so much x
I got married August 2019. I have to say Frily's were amazing. They made the rooms look magical and the photography was perfect. They made our day calm and beautiful. All the details discussed were on point and the information and communication provided was amazing. Nothing was too much trouble at all. The prices are amazing and really good value. Everyone has budgets and I found the packages to be so expensive everywhere until I contacted Frily's which were so professional and friendly. They helped me put together a package for me. On top of other decor we had the sweet cart and Love letters which were beautiful. The photography was amazing value for money and the photos were great. I'd reconmended Frilys to anyone. Staff are all polite and helpful. Thank you so much, nearly a year on I remember your hard work, lovely photographer and amazing customer service. I really hope after this pandemic you continue to flourish and make lots of couples wedding days perfect like ours.
June 15, 2020
Unprompted review
Reply from Frily's Boutique
Jade thank you so much for those kind words! It honestly makes our day to hear this and we loved being part of every single moment of your day!
All be happiness the in world for the future, love The Frily's Team!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.