Fromtheterraces Reviews 

339
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Quality product. Fits really well and looks very smart. If there was one small criticism from stopping getting 5 stars would just be it took a little longer than expected to arrive, but with the curr... See more

Rated 5 out of 5 stars

I'm an inbetween size sort of guy and getting jackets to fit and suit me has never been easy but "from the terraces" for me nailed it, great styles great customer service and excellent prices keep up... See more

Rated 5 out of 5 stars

I liked the look of the Halliday smock when it was launched online and put in an order. It was great! Comfy ptp, showerproof etc. Unfortunately the adhesive holding on the badge turned out to be tempo... See more

Rated 5 out of 5 stars

Great products which are competively priced and value for money. There's also the personal touch from the owner Chris with his emails of thanks for supporting his business. Deliveries are good too, t... See more

Company details

  1. Men's Clothing Store

Information provided by various external sources

Welcome to From The Terraces, away days inspired clothing. Show your club colours subtlety and stylishly on your away days! 🔥⚽️ free shipping UK


Contact info

4.8

Excellent

TrustScore 5 out of 5

339 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(339)

8 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

3/4 Zip

Great quality ,amazing service

May 21, 2025
Fromtheterraces logo

Reply from Fromtheterraces

Thanks for the 5-star review David. Really appreciate it. Weather is turning now so that ¼ zip will be useful. Its one of my favourite pieces. Its already out ready for tomorrows away day. If you’re heading to the Midlands for your away day tomorrow then make sure you get a photo and send it in. Also check out your inbox. There's a little thank you in there for you form us at From The Terraces.

Rated 1 out of 5 stars

I ordered a coat on the 11th of March…

I ordered a coat on the 11th of March which I have still not received.
I have called, emailed, left voicemails and texts, with everything being ignored and no correspondence back whatsoever.
I ordered this as a present for my fiance's birthday in March.
I have requested a refund and for the coat to be sent out again over and over, no response from anyone regarding this.
I have been fair and understanding, however it has got to the point where it is just taking the mic and us customers, should be receiving a much better service than this.
I have made a formal complaint against the company as what has happened, it is a breach under the consumer rights act.
The service and treatment I have received from this company is disgraceful.

March 11, 2024
Unprompted review
Fromtheterraces logo

Reply from Fromtheterraces

Hi Lauren.

This is Michael at From The Terraces.

I wanted to apologise for the lack of response you received from the brand a few months back.

Chris, who ran everything himself, had to cease trading for a period of time due to personal reasons. I’ve just switched the Shopify store back on again in the background and saw your messages.

Ive recently joined FTT and I’m helping Chris get this great brand back up and running again so I wanted to get in touch and say sorry for the issues you had last time.

I can see you got a refund for the purchase you made but by way of apology I wanted to offer you something a little extra and also make the apology public. I’ve sent you a private message with further details.

We are looking to get the brand back up and running and website will be going live again soon.

We will be delivering custom made products to market faster than before so hopefully we can regain your trust.

Again, sorry for the issues last time.

Michael

Rated 2 out of 5 stars

Disappointing

It was my first purchase but regrettably the quality of the t shirt was really poor. It was described as white but was actually off-white / grey. Fabric quality was poor with no care labelling.

December 23, 2022
Rated 5 out of 5 stars

Excellent clobber

Excellent clobber, absolutely fantastic quality. Very very happy with what I ordered.

Had a slight issue with delivery but after a quick email, Chris went out of his way to put it right by going above and beyond, exceeding all expectations. Will definitely be ordering again.

August 6, 2022
Rated 5 out of 5 stars

Fantastic

Fantastic experience from start to finish items top quality all made to order kept upto date on delivery would definitely recommend and Will definitely be shopping here again

July 4, 2022
Rated 5 out of 5 stars

Great clothes

Great clothes, nice quality and style. The service was great, I ordered the wrong size and it was pretty straight forward getting them swapped. Cheers

July 1, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look