I liked being sent a renewal invitation well in advance. I lost the letter but your Help Service quickly reminded me of the contents. Although the quote was not the cheapest, I preferred the clear a... See more
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Review summary
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Reviews shaping this summary
Renewing my buildings insurance was a doddle. The premium was better than Confused.com's best offer and so I was more than happy to renew the existing policy. This makes a welcome change from the time... See more
Easy to follow and see inclusions. Pleased that all previous information has been retained. Competitive terms. Easy to modify to suit my own needs
Very quick easy process to renew our policy. The Renewal Price came in much better than expected compared to the previous year, with a nice discount.
Company details
- Insurance Agency
- Cycle Insurance Company
- Gadget Insurance Company
- Home Insurance Agency
- Landlord Insurance Company
Written by the company
Frontier Home Insurance is an innovative insurance intermediary providing a wide range of home and residential landlord solutions. We use the latest technology to provide a simple self-service solution that allows you to update your cover as your life changes. Rest assured that existing customers always get offered our best prices which are the same or cheaper than those offered to new customers.
Frontier - Protect the things you value most
Written by the company
- Price promise
- We offer customers the best price, both initially and at renewal, and have no hidden costs.
- No Administration Fees
- Once your policy is set-up there are no fees to update your cover.
- Flexibility
- 24/7 access to update, renew or cancel cover. Product adapts to your changing circumstances. Get the right cover for your treasured possessions with no imposed policy limits.
- Any type of property covered
- Houses, Flats, Park Homes and Static Caravans all catered for.
- Mix and match on how you use your property
- Main home, Second / holiday homes, Investment let, Airbnb hosts and even Unoccupied properties quoted online.
Contact info
1st Floor 5 St Helen’s Place, EC3A 6AB , London, United Kingdom
- support@frontierinsurance.co.uk
- frontierinsurance.co.uk
4.6
Excellent
15K reviews
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The application was straight forward…
The application was straight forward and the policy and cover descriptions were clear and in plain English. The premium was competitive.
July 17, 2026
Very quick service
July 17, 2026
Easy to navigate and competitive price
July 16, 2026
Frustration made worse by no means of speaking with Frontier staff.
After amending details online, and receiving amended quote (which I think was paid with default card on your system)... and then HOURS of confusion... I discovered that the amended quote was only for a few hours until expiry at midnight tonight (30 pence)! Even though all amended details were shown on the policy expiring today, NONE of them were shown on the renewal for the policy starting 17.07.2026. I had to start all over again. The worst aspect of all this was that I was unable to speak with anyone to try and even understand what the issues were, let alone resolve them.
July 16, 2026
straightforward application
straightforward application.
not 5 star as asks for photos if items but wouldn't enable upload for photos app.
July 16, 2026
Good - for an online policy (I miss people though!)
The site was generally good and straightforward. Trying to tie ddown details to reach a final premium took a while using the chat facility and then going back to the quote. It would have been easier, less time consuming and less stressful to talk to someone.
Premium is now difficult to afford as I am living off a pension and increases in the cost of everything - including insurance - far exceeds the increase in my pension. The policy however seems to be good (although I've not had cause to claim to date)
July 16, 2026
Easy to re-insure and the pricing was…
Easy to re-insure and the pricing was very competitive.
July 16, 2026
I liked being sent a renewal invitation…
I liked being sent a renewal invitation well in advance. I lost the letter but your Help Service quickly reminded me of the contents.
Although the quote was not the cheapest, I preferred the clear and comprehensive way that Frontier Home Insurance presented what's covered and what's not.
July 16, 2026
Simple and clear process to renew
Simple and clear process to renew existing policy online. Quote higher than last year but not excessive
July 16, 2026
easy to use portal and clear…
easy to use portal and clear explanations. Found via compare the market and good levels of cover
July 16, 2026
simplicity and security
July 15, 2026
Poor response to web chat
I had got a quote via a comparison site and wanted to check that their quote was based on my house's non standard construction and flat roof. I was shown to be no.1 in the queue with around a 4 min wait. 10 mins later still no response! If that's how they deal with new business, it doesn't hold out much hope for ease of contact with them. I will be looking elsewhere for my insurance.
July 15, 2026
Unprompted review
Easy to navigate
July 15, 2026
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