Needed to get 2 Drager Saver CF10 emergency escape sets for a job in London. Phoned Frontline to check stock/ price and spoke to a very helpful lady who gave me the confidence to purchase the items.... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Excellent service. I had some queries regarding the testing kit and these were quickly answered by telephone. Parcel was well packaged and delivered on time. I had to change the delivery requirements... See more
Company replied
First time I've used this company. Very impressed with their quality of service. They even offered to chase up the courier after an initial failed delivery. In the event not necessary, but does illus... See more
Company replied
Frontline Safety really has an Excellent dealing with my order with a very good Sales Team (Specially Emma) fast processing of orders online chat to solve all issues in time Hope to have a long ter... See more
Company replied
Company details
Written by the company
UK Specialists in the Supply & Installation of Portable & Fixed Gas Detection Systems. Shop Online for Safety Equipment from Crowcon, Draeger, MSA, TSI and RAE Systems.
Contact info
200 Old Dalmarnock Road, G40 4DW, Glasgow, United Kingdom
- 01417717749
- customerservice@frontline-safety.co.uk
- frontline-safety.co.uk
4.9
Excellent
205 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good to deal with,plenty of updates on…
Good to deal with,plenty of updates on items ordered in.
February 17, 2020
Unprompted review
Reply from Frontline Safety
Thank you for your kind review today!
~ Dawn
No problems
Ordered item online but it wasn't in stock, but Frontline sent me an email to let me know and to give me an estimate for delivery. Item arrived as advised. No problems dealing with this company, gave me some technical help by phone before I made my purchase to make sure I was purchasing the correct item.
February 5, 2020
Unprompted review
Reply from Frontline Safety
Thank you for reviewing us, much appreciated. I have passed your comments on to the team.
~ Dawn
This is the first time i have dealt…
This is the first time i have dealt with Frontline Safety and I will most definitely be using them again, excellent swift service
January 31, 2020
Unprompted review
Reply from Frontline Safety
Thank you for taking the time review your service, we do appreciate it.
~ Dawn
Happy Frontline Customer
I have been a Frontline customer for years. Top notch customer service and high quality equipment.
January 28, 2020
Unprompted review
Reply from Frontline Safety
Thank you for your review, it's much appreciated and it's been passed on to the rest of our team. We hope to hear from you again soon.
~ Dawn
Great service and parts sent out quick
January 28, 2020
Unprompted review
Reply from Frontline Safety
Thank you for your kind review today!
~ Dawn
delivery as expected
January 24, 2020
Unprompted review
Reply from Frontline Safety
Thank you for your review, it's appreciated.
~ Dawn
Very good, no complaints here
Had the items in stock, fast international delivery, fair pricing.
January 20, 2020
Unprompted review
Reply from Frontline Safety
Thanks for taking the time to review the service you received, it's much appreciated.
~ Dawn
100% recommend
January 15, 2020
Unprompted review
Reply from Frontline Safety
Thank you for taking the time to review us - we do appreciate it.
~ Dawn
Good service from order to deliveries.
Good service from order to deliverie.
Easy to order and easy to pay.
Item arrived well packed due to it being quite fragile.
Well done on prompt service...
December 27, 2019
Unprompted review
Reply from Frontline Safety
Thanks for taking the time to review our service, your feedback has been passed on to the rest of the team.
~ Dawn
Reply from Frontline Safety
Thank you for your review today, we appreciate it.
~ Dawn
Great Company
Great Company, Good knowledge of the products and great delivery time.
Thank You
December 12, 2019
Unprompted review
Reply from Frontline Safety
Thank you for your kind review today, we appreciate it.
~ Dawn
I found what I needed and the company…
I found what I needed and the company was able to help me get it to my facility. Staff was very friendly and helpful.
December 11, 2019
Unprompted review
Reply from Frontline Safety
Thanks very much for your kind review!
~ Callum
Excellent after service and advise
Excellent after service and advise, many thanks
November 26, 2019
Unprompted review
Reply from Frontline Safety
Thank you for your feedback. This has been passed on to our engineer, Jamie.
~ Dawn
Excellent service
Excellent service, would definitely recommend and use again
November 26, 2019
Unprompted review
Reply from Frontline Safety
Thank you very much for your review, we hope to hear from you again sometime.
~ Dawn
Good but a bit slow.
I was pleased to be able to easily identify the part no. of my required item and all went well except delivery was delayed by 48 hours....
November 22, 2019
Unprompted review
Reply from Frontline Safety
Thank you for your review today. I've looked in to this for you and the item was delivered with the 3-5 working day period. As the dispatch date fell on a Friday and the courier does not deliver on weekend, this is why it has fell on the Monday. Apologies for any inconvenience caused to you. If you require any more information please contact our Sales Team at sales@frontline-safety.co.uk
~ Dawn
Reply from Frontline Safety
Thank you for taking the time to review us today, it is appreciated.
~ Dawn
Recommend Frontline Safety
We had a wonderful experience with Frontline Safety. They were professional, courteous and responsive to our requirements. Our shipment was required urgently and not only did they promise to deliver within a short lead-time they delivered sooner than promised.
We would use Frontline Safety again in a heartbeat and would recommend them to anyone.
Well done Frontline Safety and thank you for your kind assistance and helping us to meet our critical requirements.
Kind regards - Fiona
November 12, 2019
Unprompted review
Reply from Frontline Safety
Thanks for taking the time to leave us a great review, we really appreciate it. I've passed your feedback on to the rest of the team and we hope to hear from you again.
~ Dawn
Reply from Frontline Safety
Thank you for reviewing us today. If there's anything else our Sales Team can help with please let us know.
~ Dawn
Reply from Frontline Safety
Thank you for your kind review, we do appreciate it.
~ Dawn
Good communication and very helpful
October 14, 2019
Unprompted review
Reply from Frontline Safety
Thank you for taking the time to review us today, we do appreciate it.
~ Dawn
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.