These products are simply amazing. They are a joy to apply and all provide an experience of nourishment and comfort....they also perform beautifully. At 65, I am all about moisture and balms because... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
First of all, my products (The Complete System for Mature Skin) is amazing. After using for one month my skin is soft, smooth, and brighter. Even more than that, I feel better — pampered and cared fo... See more
Company replied
Excellent products! smoother skin, less irritation or acne prone skin on my chin and forehead. Skin in my neck and décolleté visibly improved. Most of all, I like the fact that there are no hidden che... See more
Company replied
I wanted to change my account email. I sent an enquiry to ask how to do so. I got a very fast AI response, which enabled me to link to a human. My problem was solved within a minute or two after I fo... See more
Company replied
Company details
Written by the company
Handmade skincare from arctic plants. Stop aging, rosacea, acne, psoriasis, eczema, dark circles, joint pains, and eye bags in days. 0 water, fillers or nasty chemicals used. 80,000+ women with transformed skin. Better skin in 60 days or money back. Free shipping on all orders over $40.
Wild Arctic Plants
Written by the company
- You have never tried skincare like this
- Look at our products. You have seen nothing like it. Wild arctic plants mixed with beeswax. Read our reviews - people are getting transformations in DAYS.
Better Skin or Money Back
Use it for 60 days risk free
"If our products don't help you improve your skin within 60 days of daily use, we don't want your money. We know that our solution is extremely effective. But we also know that it's not going to work for everyone and their mother."
Contact info
United States
- help@froyaorganics.com
- froyaorganics.com
Save Up To 46% If You Buy Today
4.7
Excellent
8K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 84% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Super efficient and smells amazing 🤩
June 17, 2026
Unprompted review
Reply from Froya Organics
Super efficient AND smells amazing?! That's the combo we love to hear, Stephanie!! So glad it's hitting the mark for you.
All the best,
Tobias @ Frøya
Thank you Suppport for all your help in…
Thank you Suppport for all your help in assisting me with my concerns and questions. You have been so helpful and response time is quick, efficient, and professional.
June 17, 2026
Unprompted review
Reply from Froya Organics
Hei France!
Quick, efficient, and professional is exactly what we aim for! So happy our team was able to take care of all your questions and concerns. That kind of feedback genuinely means a lot. Thank you!!
All the best,
Tobias @ Frøya
These products are simply amazing
These products are simply amazing. They are a joy to apply and all provide an experience of nourishment and comfort....they also perform beautifully. At 65, I am all about moisture and balms because "glow" is where it's at! Also, I was very surprised by the essential Magic Sensual Pleasure balm. Very soothing and a "game changer!" It's just wonderful!
June 10, 2026
Unprompted review
Reply from Froya Organics
Dawn, this just made me so happy!! At 65 noticing the moisture, the glow, and calling the Magic Sensual Pleasure balm a game changer... that's honestly incredible to hear. Thank you so much for sharing all of this!!
All the best,
Tobias @ Frøya
My product came in the mail damaged
My product came in the mail damaged and leaked all over. I reached out to support and they asked for pictures. I sent them photos and within 2 days they advised me that they are mailing me out new product. The support was great and their resolution was fast.
Aimee
June 17, 2026
Unprompted review
Reply from Froya Organics
Aimee, I'm so sorry your product arrived damaged! But really glad we got a new one on its way to you within 2 days. That's exactly how it should go. Hope you love it when it arrives!!
All the best,
Tobias @ Frøya
Ale was fabulous
Ale was fabulous. She helped make a swap when no one was able to do it. She’s a real keeper!
June 17, 2026
Unprompted review
Reply from Froya Organics
A real keeper is right!! So happy Ale could pull through on that swap. Thank you for the kind words!
All the best,
Tobias @ Frøya
Brilliant customer service
JK in the customer services team was very helpful. I needed to cancel an order on subscription due to personal financial circumstances and they quickly responded, sorting it out and issuing a refund. It was a big weight off my mind and appreciate it very much. EF
June 17, 2026
Unprompted review
Reply from Froya Organics
Emma, thank you for sharing this. We completely understand that life happens, and we never want anyone to feel stressed about their subscription. JK is brilliant and I'm so glad she was able to take that weight off your mind quickly. We'll be here whenever you're ready.
All the best,
Tobias @ Frøya
I received a quick
I received a quick, friendly, and professional response.
June 17, 2026
Unprompted review
Reply from Froya Organics
Hey Sharon! Quick, friendly, and professional is exactly the combination we aim for every time. Thank you for taking the time to share this!
All the best,
Tobias @ Frøya
Ive bought te mature skin pack.The…
Ive bought te mature skin pack.The appearance of my skin has improved greatly and feels amazing. My face feels umped and hydrated. The day cream settles well and slight tint means no need for foundation.Despite the small volume of each product, the set lasted several months. I've thrown out all my other serums and creams. The additional hand cream has really helped my partners dry hands, she immediately bought 2 more. Amazing product..
June 17, 2026
Unprompted review
Reply from Froya Organics
Carol, oh wow, this review made us so happy!! Plump, hydrated skin, no need for foundation, a set that lasts months, AND your partner's hands are loving the hand cream? That is just everything. So glad the whole family is enjoying it! ❤️
All the best,
Tobias @ Frøya
Jk was quick to respond to my questions…
Jk was quick to respond to my questions and concerns helping to resolve my upcoming order. So nice to have a customer service that was quick to resolve.
June 17, 2026
Unprompted review
Reply from Froya Organics
Melissa, so glad JK was able to help you out quickly! Getting questions answered before your order arrives is so important to us. Thank you for this!!
All the best,
Tobias @ Frøya
better than I expected
I have been using Froya for 3 weeks and I'm really happy with the results. My skin is smoother and I feel it is healthier.
June 1, 2026
Unprompted review
Reply from Froya Organics
Better than expected!! That's the best kind of review to read. Smoother, healthier skin in just 3 weeks is such a great start, and it just keeps getting better from here. So glad it's working for you, Filipa!
All the best,
Tobias @ Frøya
39 yo acneic skin improved
Enjoying the improved calmness and hydration of my skin. After a week, I could feel my skin was softer. Less frequent breakouts but they heal faster.
Instant redness acne product has been my go-to. Not oily, nor heavy. Wrinkles reducer at night feels great and has reduced crows feet, smile lines, forehead lines. Day Glow product seems to have less beeswax /lower melt temp and although it has a nice radiance effect, I lean more towards the Redness acne product because I like the matte hydrating feel.
June 17, 2026
Unprompted review
Reply from Froya Organics
Hey there! This is such a helpful and detailed review, thank you! So glad the Instant Redness Acne product has become your go-to, calmer skin and fewer breakouts in a week is amazing to hear. And that insight about preferring the matte feel over the Day Glow radiance is genuinely useful feedback. Keep enjoying the routine!
All the best,
Tobias @ Frøya
I was excited to try these products…
I was excited to try these products after seeing the high Trustpilot score, but I'm really disappointed. The day balm turns my skin orange and leaves me feeling too greasy to be able to use any kind of makeup. Nothing seems to be improving with my skin, and there are sudden acne flareups. I'm really confused by the high number of 5 star reviews.
June 17, 2026
Unprompted review
Reply from Froya Organics
Hi,
We're sorry to hear that the products have not been the right fit for your skin.
Skincare is highly personal, and every skin type can respond differently to the same products. While many customers achieve positive results and choose to share their experiences, others may find that certain formulations do not work as well for their individual skin needs.
This is why you'll see a range of reviews, both positive and negative. Different skin types, concerns, sensitivities, routines, and expectations can all influence the overall experience with a product.
We completely understand your disappointment, especially when your experience did not match what you were hoping for after reading other customers' reviews. Your experience is valid, and we're sorry that the Day Balm felt too heavy for your skin and that you experienced concerns with breakouts and skin tone.
We genuinely wish you the very best in finding products that work well for your skin and deliver the results you're looking for.
Warm regards,
Frøya Organics
I definitely see a difference and my…
I definitely see a difference and my skin just feels better.
June 17, 2026
Unprompted review
Reply from Froya Organics
Jennifer! Seeing a difference and just feeling better in your skin, that's exactly what it's all about. Love hearing this!
All the best,
Tobias @ Frøya
Great client service
Great client service! Quick anseer and solutions. Thanks!
June 15, 2026
Unprompted review
Reply from Froya Organics
Thank you so much! Quick answers and solutions is exactly what we go for. Really appreciate you taking the time.
All the best,
Tobias @ Frøya
Hurray! A company that actually sells products that work for me!…
Been using the mature products package and joint healing balm for 6 plus months. I was sceptical at first but they've definitely improved the freshness of my face I've had complements on how well I look. I'm a swimmer and on regular anti cancer treatment and it helps with inflammation on my face, appearance of fine lines, saggy jawline and blending skin tones. A little goes along way and all products smell divine and make me feel great. The eye balm great for goggle eye rings after swimming. I don't feel the need for foundation since using these. At last I've found a very good company with natural products that actually work. Subscription offers great and they send you extra little bonus gifts such as other products to try.
June 17, 2026
Unprompted review
Reply from Froya Organics
Louise, this review genuinely moved us. Six months in, swimming, anti-cancer treatment, and the products are helping with inflammation and making you feel and look great. That means the absolute world to us. And the eye balm for goggle rings made us smile!! Thank you for your trust and for sharing this so beautifully.
All the best,
Tobias @ Frøya
Absolutely love this product
Absolutely love this product. In just a few days I noticed a huge difference with fine lines, and my skin is radiant! I have probably tried 100 different face care lines, and this is by far the best. Thank you Froya!
June 8, 2026
Unprompted review
Reply from Froya Organics
So glad to hear it!! Thank you so much for taking the time to share that, Rachel. It really means a lot to us!
All the best,
Tobias @ Frøya
Order Cancelation
I missed the window to pause my shipment and reached out to customer service to see if it could be canceled before it shipped. J. Mick responded quickly and successfully had the order canceled.
I love the products, but I wasn't quite ready for a new order.
June 16, 2026
Unprompted review
Reply from Froya Organics
J. Mick jumped on that!! So glad we could sort that out for you quickly, Kimberly. That's exactly the kind of responsive service we want to offer. Thank you for reaching out and for sharing your experience!
All the best,
Tobias @ Frøya
I am enjoying these products
I am enjoying these products. My face feels amazing!
June 16, 2026
Unprompted review
Reply from Froya Organics
Your face feeling amazing is exactly what we're going for!! 🔥 Thank you so much for sharing that, Brenda. So happy the products are working well for you!
All the best,
Tobias @ Frøya
Order Cancel
Order (#Q5AX4N8PC) was cancelled very soon after the order was placed. The order was stopped, but the charge came through on my credit card. It was a timing problem, and the credit will come though on the Credit Card's next statement. Thank you so much for helping me with my Froya Organics statement questions. I appreciate your help. Its a great product and I'll order again soon.
June 8, 2026
Unprompted review
Reply from Froya Organics
Hei Barbara,
We are very sorry to hear that you felt uncertain about the status of your cancellation.
After reviewing your case, we can confirm that a member of our support team personally reviewed your request and confirmed that your order was successfully cancelled and refunded. We also provided information regarding the expected processing time for the refund to appear, which can vary depending on your bank or card provider.
We understand that seeing a charge on a credit card statement can be concerning, especially while a refund is still being processed. Please don't worry, we will be reaching out to you directly with your refund reference details (ARN) so that you can track the refund with your bank if needed.
We sincerely apologize for any confusion and appreciate the opportunity to clarify the situation.
Kind regards,
Frøya Organics
I am a new Froya Organics customer
I am a new, first-time user of Froya Organics for approx. 1-month...days/nights etc. I am extremely pleased with my skin, the texture is non-dry, and yes, a glow.
I do not lather the Froya products on my face and neck; I apply a small amount of the creams, using my fingertips to massage on my face/neck: it spreads evenly, with no excess oil, just a silky feel. I believe, even with my short time using Froya Organics; the creams boosted by complexion firmness, best, with no puffiness. I will continue with the Froya Organics anti-aging skin care products.
June 14, 2026
Unprompted review
Reply from Froya Organics
Welcome to the Frøya family!! A glow and non-dry skin after just a month, that's so exciting to hear!! And the way you apply the products sounds perfect. A little really does go a long way. Thank you so much for sharing this!
All the best,
Tobias @ Frøya
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.