I placed an order for spare parts one afternoon and the equipment was delivered in the next day's post. All reasonably priced and good quality. An established British company doing things right. Lo... See more
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Review summary
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What people talk about most
Reviews shaping this summary
No drama whatsoever! Parts arrived, all individually packaged and did what they said on the tin! PLUS a lot cheaper than my usual supplier who didnt keep them in stock, meaning a 2 week down time for... See more
Oil delivery gentleman was really good. Came at the time stated. Plus he was friendly, polite, professional and very knowledgeable He gave me sound advice regarding a problem with the oil level ind... See more
The web site was easy to use. Also the estimated Time for delivery was spot on. Overall a really good experience especially as the kit I ordered was also spot on. Would definitely recommend your compa... See more
Company details
Written by the company
Fueldump offers fuel transfer and diesel transfer pumps, fuel transfer equipment and heating oil storage tanks and accessories.
Contact info
Moat Road, West Wilts Trading Estate, BA13 4JF, Westbury, United Kingdom
- 01373822220
- sales@fueldump.co.uk
- fueldump.co.uk
4.8
Excellent
654 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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Great technical help and quick delivery
November 13, 2024
Reply from Fueldump
Thank you for your positive review, much appreciated! FuelDump
Phenomenal customer service from Doug
I didn't end up purchasing in the end as it turns out the sight gauge I was looking to service/replace was a different brand. But the customer service received from Doug was phenomenal. Very quick to respond to my emails; he was happy to tell me exactly what I needed and helped me identify from photos that unfortunately they did not stock the part(s) required. I would not hesitate to use this website in the future for any future fuel tank requirements.
November 20, 2024
Unprompted review
Reply from Fueldump
Thank you for your kind words and thoughtful review! We're delighted to hear that Doug provided such outstanding customer service and was able to assist you so effectively, even though we didn’t have the parts you needed this time.
Your satisfaction and trust mean a lot to us, and we’re thrilled to know you’d consider us for any future fuel tank needs. If there’s anything else we can help you with down the line, please don’t hesitate to reach out. Thank you again for sharing your experience—it’s greatly appreciated!
Fast delivery and a good price
November 11, 2024
Reply from Fueldump
Hi James, thank you for your positive review, much appreciated! FuelDump
Lovely staff…
Pleasant,courteous staff.Only problem is when a member of staff is absent and therefore emails adding to an order are not read so creating unnecessary transport costs
November 8, 2024
Reply from Fueldump
Hi John, Thank you for your feedback! We’re glad to hear you found our staff pleasant and courteous. We apologise for the inconvenience caused by the missed emails. We appreciate your patience as we work to improve. If there’s anything else you’d like to discuss, please don’t hesitate to reach out directly. Thank you for bringing this to our attention! FuelDump
ARRIVED ON TIME AND PRICE WAS FAIR
November 5, 2024
Reply from Fueldump
Thank you for your positive review, Paul!
FuelDump
Reply from Fueldump
Thank you for your feedback! We're glad you found the next-day delivery helpful and are satisfied with your experience. 😊
Great service +Fast delivery
Great service +Fast delivery, and everything spot on 👍👍
November 4, 2024
Reply from Fueldump
Thank you so much for your review, Steven! We're thrilled to hear you enjoyed our service, fast delivery, and that everything met your expectations. 👍
Good website and quick delivery
November 4, 2024
Reply from Fueldump
Thank you for your kind words, Harrie! We're delighted to hear you had a great experience with our website and that your order arrived quickly. Looking forward to serving you again!
Very good quality oil filler ap better…
Very good quality oil filler cap better that original one, would buy again.
October 23, 2024
Reply from Fueldump
Thank you for your feedback, Roger! We're thrilled to hear that you are happy with the oil filler cap. Your satisfaction means a lot to us, and we’re glad the product met your expectations. We appreciate your support and look forward to serving you again in the future!
Very easy purchase and swift delivery
Very easy purchase and swift delivery, thanks.
October 30, 2024
Reply from Fueldump
Thanks for the kind words! We're thrilled to hear the purchase was easy and the delivery was swift.
FuelDump
Reply from Fueldump
Hi Darren, Thank you for your feedback! We're glad you enjoyed the easy checkout process and quick delivery.
FuelDump
Reply from Fueldump
Hi Ken, Thank you for the great feedback! We're happy to hear you found our site easy to use, with competitive prices and fast service.
FuelDump
Straight forward to find parts needed
Straight forward to find parts needed, ordered and received quickly
October 23, 2024
Reply from Fueldump
Hi Carl, Thank you for your review! We're glad to hear you found what you needed easily and received your order quickly.
FuelDump
Reply from Fueldump
Thank you James! We’re happy to hear you’re pleased with the product, packaging, and timely delivery.
Website was simple and effective
October 2, 2024
Reply from Fueldump
Thank you Alexander! We're glad you found the website easy to use and effective.
Got my item quickly with no issues well…
Got my item quickly with no issues well done
October 14, 2024
Reply from Fueldump
Thank you Darren! We're thrilled to hear everything went smoothly and that you received your item quickly.
On time as promised
September 26, 2024
Reply from Fueldump
Thanks for the feedback! We're glad to have met your expectations on timing.
Reply from Fueldump
Thank you! We're delighted you’re happy with our service and products!
Reply from Fueldump
Thank you Mercer! We're glad you found our products useful and the website functional. Appreciate your feedback!
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