I placed an order for spare parts one afternoon and the equipment was delivered in the next day's post. All reasonably priced and good quality. An established British company doing things right. Lo... See more
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Review summary
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Reviews shaping this summary
No drama whatsoever! Parts arrived, all individually packaged and did what they said on the tin! PLUS a lot cheaper than my usual supplier who didnt keep them in stock, meaning a 2 week down time for... See more
Oil delivery gentleman was really good. Came at the time stated. Plus he was friendly, polite, professional and very knowledgeable He gave me sound advice regarding a problem with the oil level ind... See more
The web site was easy to use. Also the estimated Time for delivery was spot on. Overall a really good experience especially as the kit I ordered was also spot on. Would definitely recommend your compa... See more
Company details
Written by the company
Fueldump offers fuel transfer and diesel transfer pumps, fuel transfer equipment and heating oil storage tanks and accessories.
Contact info
Moat Road, West Wilts Trading Estate, BA13 4JF, Westbury, United Kingdom
- 01373822220
- sales@fueldump.co.uk
- fueldump.co.uk
4.8
Excellent
654 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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See how their reviews and ratings are sourced, scored, and moderated.
Very Helpful and excellent advise on…
Very Helpful and excellent advise on what we exactly needed. Quick service
January 20, 2025
Reply from Fueldump
Thank you for your lovely feedback! We're so pleased to hear you found our advice helpful and that we could provide exactly what you needed.
Thanks,
FuelDump Team
Good product....job done quickly and…
Good product....job done quickly and effectively.
Thanks
January 20, 2025
Reply from Fueldump
Thank you for your kind words! We're thrilled to hear the product met your expectations and got the job done quickly and effectively. We appreciate your support! 😊
FuelDump Team
Exactly as described and posted on time…
Exactly as described and posted on time but the postage charges were excessive and I would consider going else where in future
January 6, 2025
Reply from Fueldump
Thank you for your feedback! We’re glad you were happy with the product and prompt delivery. We understand your concern about postage costs and will review this to ensure we remain competitive.
Thanks,
FuelDump Team
Good service, prompt response to questions.
I bought a lockable cap for a domestic oil tank, good quality. Unfortunately it did not fit, in spite of helpful advice. On returning the item I received a prompt refund.
January 3, 2025
Reply from Fueldump
Thank you for sharing your experience! We’re glad you found the cap to be of good quality and appreciated the advice and service. We’re sorry it didn’t fit but are pleased to hear the return and refund process went smoothly. If there’s anything else we can help with, please let us know!
FuelDump Team
Reply from Fueldump
Thank you for your feedback. We’re sorry to hear about your concerns regarding pricing and delivery. Unfortunately, our courier charges higher fees to ship to Northern Ireland, which impacts the final cost. If you’d like to discuss this further, please don’t hesitate to reach out—we’d be happy to assist!
FuelDump Team
Reply from Fueldump
Thank you for your kind review! We're thrilled to hear you were happy with the prompt dispatch, fair pricing, and great delivery.
FuelDump Team
very efficient and good price
December 12, 2024
Reply from Fueldump
thank you for your positive review!
Reply from Fueldump
Thank you for positive feedback!
Fueldump provide an excellent web site…
Fueldump provide an excellent web site and a great service.
I was kept well informed,and the part arrived in good time.
December 17, 2024
Reply from Fueldump
Thank you for your kind words! We're thrilled to hear that you had a positive experience with our website and service. If there's anything else you need or any way we can assist you further, don't hesitate to reach out. 😊
Very quick delivery and product was…
Very quick delivery and product was exactly as described
November 28, 2024
Reply from Fueldump
Thank you for your review Gary, we are happy you received quick delivery and the product matched your expectations. The FuelDump Team
We’ll pleased with item received
We’ll pleased with item received. Communication with the company was excellent thanks
December 6, 2024
Reply from Fueldump
Thank you for your positive review!
Fast and efficient service.
December 5, 2024
Reply from Fueldump
We are glad you received good service, Bruce. Thank you for your kind review, FuelDump.
Reply from Fueldump
Thank you for your positive review!
Spoke to really helpful chap who…
Spoke to really helpful chap who actually knew what he
was talking about,bought the parts online,delivered next day
November 28, 2024
Reply from Fueldump
Thank you for your kind review! We’re delighted to hear that our team member could assist you and provide knowledgeable advice. It’s great to know your order process went smoothly, and that your parts arrived promptly. If there’s anything else we can help with, please don’t hesitate to reach out. We look forward to serving you again! FuelDump
Reply from Fueldump
Thank you for your kind review!
Easy ordering and delivery .
Very simple and effective process from ordering to delivery . I was kept informed of delivery status via tracking .
November 18, 2024
Reply from Fueldump
Thank you for your kind review!
Heating oil tank vent cover arrived…
Heating oil tank vent cover arrived promptly and fits our Titan oil tank. Best price I could find.
November 18, 2024
Reply from Fueldump
Thank you for your feedback! We strive to provide quality products at competitive prices, along with prompt delivery. If you need anything else in the future, don't hesitate to reach out. Thanks again for choosing us!
FuelDump
very expensive
November 18, 2024
Reply from Fueldump
Thank you for your feedback. We’re sorry to hear that you found the item expensive. The Sight Gauge Ball you purchased is an aluminium hollow part, precision ground and anodised to achieve its colour, ensuring it functions reliably as an engineered component designed to float in kerosene.
Typically, these balls are ordered as part of a sight gauge assembly, meaning customers usually don’t incur postage costs for just one item. In your case, the postage cost included not only shipping but also order processing, picking, and packaging.
We strive to deliver high-quality, precision-engineered products, and we hope this provides some context for the cost. However, we do appreciate your feedback and regret that your experience wasn’t as positive as we’d hope. Please don’t hesitate to reach out if you have any further concerns or questions. FuelDump
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