Furneo Limited Reviews 

149
•
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

I bought 2 items one is perfect the 2nd item was not so good and bit difficult to assemble and not perfectly aligned.

Rated 5 out of 5 stars

This is our second purchase from Furneo, 3 years ago we purchased a Clifton TV stand and were very impressed with the style and quality, so when we needed some more storage space we looked at Furneo a... See more

Rated 5 out of 5 stars

Once again a first class product . Looks an attractive piece of furniture when fully assembled. Take your time and do note any special instructions on leaflet with instruction sheet. Despite being wri... See more

Rated 1 out of 5 stars

Bought an item via Amazon, which arrived damaged. Followed the returns process as instructed by Amazon, but this company refuses to answer their phone, the live chat is none existent and they don't... See more

Company details

  1. Furniture Store

Written by the company

We are a family business with suppliers from the UK and Europe, all committed to helping us provide you with the best possible service and product for your home.


Contact info

4.2

Great

TrustScore 4 out of 5

149 reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(149)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

We love the quality of furneo products

We love the quality of furneo products. We own several and have recently purchased one which we sent to Spain for our apartment.
The one issue we have is that we feel the delivery company, parcel force lets down what otherwise is the most fantastic service.

May 8, 2025
Rated 1 out of 5 stars

Awful

Awful. Extremely difficult to assemble. Poor explanation in instructions. Difficult to contact for support. Extremely disappointing.

May 9, 2025
Rated 4 out of 5 stars

Nice units but some minor niggles.

The units were delivered very quickly they were well packaged and undamaged.
The units are supplied as flat packs, and were well made and straightforward to assemble/ hang on the walk. The finished article looks good.
However one of two minor points to be aware of, the quarter turn fixings are of cast alloy and are very soft and easy to bend, do not over tighten. The spring door catches are not very effective but the doors are easily opened anyway. Probably the most frustrating thing is that when assembled you are left with 22 x 5m holes for hinges and shelf height choices which are unsightly. I purchased some white covers from Amazon which transformed the inside of the unit, this would cost the manufacturer a few pence to rectify and would make such a difference. Would I buy them again, YES, but be aware of these minor niggles.

January 6, 2025
Rated 3 out of 5 stars

Item received but part damaged

Item received however found one plinth was chipped upon opening ,contacted furneo to advise and sent picture of the chip on the panel, asked if they could send replacement plinth, furneo replied asking to send full length picture to show the panel. Surely the picture of the chip is enough? We didn't want to bother go back and forth for one plinth as we wanted thenisland built so will paint the chip ourself.

January 27, 2025
Rated 5 out of 5 stars

The items

The items, display cabinets, I ordered is perfectly fit for my room size for the given TV unit. Thank you for providing this product. It really improved the ambience of living room to next levels.
I ordered the items from your website, not from third party seller, and collected the items from your store myself without asking you deliver the items. Concern is, cost is same even if you place the order from 3rd party seller even for home delivery.

December 27, 2024
Rated 1 out of 5 stars

Terrible table & service

Bought a table on Amazon from them that arrived damaged and did not look like the pictures. Sent it back and got less than 50% of my money back. I opened a claim and if i don't receive my full refund i will go to the bank for a chargeback

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

There customer services is terrible

There customer services is terrible, I ordered 2 items no mention when I ordered it online there was 10% off first orders but when I received order a flyer in with furniture stating 10%off first orders, I contacted them but said they can’t refund me retrospectively. I messaged them again but have never replied, Not happy with this at all.

December 16, 2024
Rated 4 out of 5 stars

The furniture is robust and good…

The furniture is robust and good quality and relatively easy to assemble.
I would have given 5 stars but for the fact that the sideboard assembly wasn't numbered like the other two units and therefore took quite a bit longer to assemble.
I am very satisfied with the end product and would certainly purchase furniture from you guys in the future.
Good value for the money

November 12, 2024

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