I bought 2 items one is perfect the 2nd item was not so good and bit difficult to assemble and not perfectly aligned.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This is our second purchase from Furneo, 3 years ago we purchased a Clifton TV stand and were very impressed with the style and quality, so when we needed some more storage space we looked at Furneo a... See more
Once again a first class product . Looks an attractive piece of furniture when fully assembled. Take your time and do note any special instructions on leaflet with instruction sheet. Despite being wri... See more
Bought an item via Amazon, which arrived damaged. Followed the returns process as instructed by Amazon, but this company refuses to answer their phone, the live chat is none existent and they don't... See more
Company details
Written by the company
We are a family business with suppliers from the UK and Europe, all committed to helping us provide you with the best possible service and product for your home.
Contact info
Unit 21 Watermill Industrial Estate, SG9 9JS, Buntingford, United Kingdom
- customersupport@furneo.co.uk
- furneo.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent company
Excellent company, despatched really quickly and I received two days after ordering, lovely tv unit too
Nice product, poor instructions
The end product is great, there are some gaps in the instructions though and the doors are a massive pain to attach. I built it myself and am please with how it looks.
Lovely radiator cover and fast…
Lovely radiator cover and fast delivery. Highly recommended!
If you put numbers on each boards same…
If you put numbers on each boards same as instructions it would make much easier to assemble
Great service and value for money
Ordering straight forward, prompt delivery and good communication. I did have an issue but the customer service team sorted it quickly and satisfactorily. The products are great once assembled which can be a bit tricky but looks more expensive than they are. Great value. Thankyou for a great service
Well designed product.
Exactly what we wanted,nice display unit,LED lights a nice extra.
Easy to assemble as well.
Love this furniture
Love this furniture. Easy to put together and looks really stylish. Now the darker evenings are settling in, the lighting makes my lounge lovely and cosy. Thank you.
chipboard coated in plastic furniture
chipboard coated in plastic furniture. Gloss front was ok but the rest looks like its just a cheap iron on thin plastic coating. I would have paid more for better quality plastic. Unfortunately ikea did not have the gloss front that we were looking for.
So ashame
You've been great, delivery and costumer service experience. It's so ashame that the wardrobe is so flimsy and quite expensive.
Delivered on time and really well made…
Delivered on time and really well made product, thank looks outstanding.
Good value for money and looks very…
Good value for money and looks very nice when in place. Delivery was super quick . Takes a while to assemble but that probably depends how experienced you are. For our budget we couldn’t really fault it
Delivered a completely wrong item
Delivered a completely wrong item. Also you cannot talk to them, just all email. Cost us money to ask someone to build it and to found out it is was a wrong item they sent!
10 out of 10!
Ordered two items from them in the last 3 months. A TV Stand and a cabinet. These have to be the best self assembly products I’ve ever put together. The quality of the material, the finish being gloss looks amazing. The instructions are very clear and easy to follow. Well done guys, looks great in my living room.
Brilliant.
Brilliant.
Can’t fault this company in any way. Bought a beautiful display cabinet and was so pleased I purchased another one! Both cabinets are excellent quality and well worth the price.Service was fast and goods very well packaged. Easy to put together. Looks lovely when lit-up. Would definitely buy from them again and highly recommend.
Avoid, Avoid, Avoid!!!
If you’re thinking of buying the marble effect tavolo dining table, DON’T!! It’s cheap looking and really quite flimsy. Not at all robust or looks anything like in the video. Think carefully before making a purchase from this company as if something were to be wrong with the product, they won’t accept returns if it has been assembled. It’s disingenuous to say they accept returns but then restrict it to products that haven’t been assembled. Since all their products are flat packs and one can only ascertain any issues once it’s been assembled, you’re basically taking a huge risk. Avoid altogether and find a company with better guarantees. Furniture and Choice are a good one.
I’ve ended up with an unused dining table which is not fit for purpose but which I cannot return.
Once again a first class product
Once again a first class product . Looks an attractive piece of furniture when fully assembled. Take your time and do note any special instructions on leaflet with instruction sheet. Despite being written in red I failed to do so! Not a major problem but had I read it first would have prevented some confusion later when hinged door wouldn’t close!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








