Furneo Limited Reviews 

149
•
TrustScore 4 out of 5

4.2

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Rated 4 out of 5 stars

I bought 2 items one is perfect the 2nd item was not so good and bit difficult to assemble and not perfectly aligned.

Rated 5 out of 5 stars

This is our second purchase from Furneo, 3 years ago we purchased a Clifton TV stand and were very impressed with the style and quality, so when we needed some more storage space we looked at Furneo a... See more

Rated 5 out of 5 stars

Once again a first class product . Looks an attractive piece of furniture when fully assembled. Take your time and do note any special instructions on leaflet with instruction sheet. Despite being wri... See more

Rated 1 out of 5 stars

Bought an item via Amazon, which arrived damaged. Followed the returns process as instructed by Amazon, but this company refuses to answer their phone, the live chat is none existent and they don't... See more

Company details

  1. Furniture Store

Written by the company

We are a family business with suppliers from the UK and Europe, all committed to helping us provide you with the best possible service and product for your home.


Contact info

4.2

Great

TrustScore 4 out of 5

149 reviews

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Hasn’t replied to negative reviews

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4.2

All reviews

(149)

26 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy Customers 😃 Thank you!

Good browsing experience and easy to navigate website. Straight forward purchasing procedure with email confirmation received immediately. Followed up with processing/delivery information and received our order within 2 days. Extremely happy with our TV Unit.
There are alot of components ie screws, dowels etc but don't get overwhelmed.
The step by step instructions are easy to follow.
Took about 3 hours to assemble at an easy pace. A helpful tip... Preset dowels, screws etc in each panel beforehand, this sped up the assembly process. All panels are clearly numbered too 👍🏻
The TV Unit is very sturdy once put together and looks very sleek and modern.
We are over the moon with it and highly recommend Furneo furniture given our experience.

August 29, 2024
Rated 1 out of 5 stars

broken door mirror missing handle…

broken door mirror missing handle missing paperwork
there reply we have CCTV footage seeing these items went in to box when ask for the CCTV they use the GDPR get out of jail this is not customer service calling the customer a liar Why would say paperwork or a handle was missing 600 .00 unit with a broken glass and no handle

July 31, 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid
I have received the worst customer service ever, not only they have delivered to me faulty item but they refused to collect the item. Please avoid at all costs

July 25, 2024
Unprompted review
Rated 1 out of 5 stars

The worse customer service ever

The worse customer service ever, they delivered the item to a wrong place and treat me telling me I have to dig a form for the police to investigate, DHL sent the picture and said I signed something imposible because I was in a medical appointment. If you buy something with B&Q and the seller is Furneo please don’t do it they are a bad company.

May 21, 2024
Unprompted review
Rated 3 out of 5 stars

I have had delivery issues…

I have had delivery issues unfortunately, but the company responded very quickly to my emails and rectified the issues effectively.
The constructive feedback would be for Furneo to change their courier supplier

May 17, 2024
Rated 5 out of 5 stars

Item as described solid and good looking

The delivery was fast. I ordered on Saturday and got it on Tuesday. Item is well made, solid and look very pretty. Worth buying the LED from them don't think about getting cheaper ones from somewhere else. highly recommend will surely buy from them in future

April 29, 2024

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